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Purchases at Movavi with cashback in Germany

Waiting time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 90 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Movavi (6)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
01.02.2020

Хитрая схема "развода покупателей", данный магазин выдаёт ложную информацию, купил в период акции 28.11.2019.-01.12., повышенного кэшбэка программное обеспечение. В итоге сумма указана была в личном кабинете 453 рублей 77 копеек, срок зачисления закончился, и кэшбэк снизился до 226 рублей 80 копеек. Вот не понятно, кто "нахимичил", Летишопс, или Мовави. Далее, оставляю за собой право обратится в РПН с заявлением на недобросовестную рекламу и обман покупателя. Публичное изложение данного факта.

02.02.2020

Здравствуйте!

Чтобы ничего не упустить и уточнить все моменты, разделим ответ на пункты.

1. Для увеличения ставки нужно было перейти на страницу акции и после этого совершить заказ. К сожалению, этого перехода не было.

2. В ходе обработки информации магазин может изменить данные о заказе. Обычно сверка проходит перед зачислением. Бонус зачислен по ставке 12% (10%+статус Letysilver). То есть кэшбэк отображался неверно, но перед зачислением сумма стала корректной.

С уважением,
команда LetyShops

08.01.2020
I didn’t have any problems described below ... everything was charged normally
The review was translated from Russian using Google Translate. Show original Show translation
18.01.2019

Probably, Letyshops needs to reconsider relations with this store .. Once again I made an order (by all rules) - the cashback did not appear. I already know in advance that after this recall Letishops employees will contact me, receive a confirmation of purchase, and after a couple of months, they will finally credit the cashback. And at the same time, once again - they do not accrue affiliate rewards (referrals.) - motivating this by the fact that the cashback was credited manually. Probably, in this store you need to buy through foreign cashback services - since they have not learned how to work with Letishops.

The review was translated from Russian using Google Translate. Show original Show translation
19.01.2019

Hello, Vadim!

Thank you for your comment.

For accrued bonuses from the company, a referral fee is really not provided. It is charged automatically for orders that are displayed in the system. Subject to the rules for cashback purchases and the conditions of partner stores, the cashback is recorded in the system.

Do not worry, we will try to understand the reasons for non-accrual and help. Expect a response in circulation within a few days. We will do our best to solve the situation.

Thank you for being with us!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.11.2018

Great store, with super programs, excellent technical support and polite managers! I regularly use Movavi products, and their entire range: from video to photo! Why only 3 stars? Everything is very simple. There is a problem with accruing cashback. Nothing happens automatically. Only at the first purchase I turned to Letishops for help and solved my problem, but as I understand it, at my own expense. Therefore, the last two purchases have already done nothing. You also need to consider that I follow all the recommendations of Letishops (disabling all ad blockers, etc.). Thanks to the Letishops employees for their work, but please solve the issue of automatic calculation of cashbacks from Movavi store.

The review was translated from Russian using Google Translate. Show original Show translation
23.11.2018

Good afternoon, Sergey!

Thanks for the comment.

We’ll try to figure it out. An appeal to the care service has been created from your account. Please respond to the request so that we can help as soon as possible.

Thank you in advance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.11.2018

A good store, cashback never appears automatically. After the order you need to write in support of Letishops and attach screenshots with the order. But despite the 2-month wait (after contacting support) - the cashback was credited.

The review was translated from Russian using Google Translate. Show original Show translation
01.11.2018

Hello, Vadim!

Thanks for the comment.

We are sincerely sorry that the cashback for orders was not fixed automatically.

To understand the reason for non-accrual, we turned to our partners for help. A positive response was received. Sincerely happy for this.

We hope that in the future all orders will be recorded automatically.

Help will be needed - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.11.2018
Keshbek was not automatically credited - they solved the problem with the support service without any problems. Accrued after a month and a half - after passing the audit. I recommend the store.
The review was translated from Russian using Google Translate. Show original Show translation
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