Purchases at Media Markt ES with cashback in Germany
- Cashback is not credited for services (such as repairs, warranties, financing, etc.), refurbished products (each product labeled REFURBISHED indicates if it is a used product) or any returned products.
- Cashback is not credited for orders from the Canary Islands.
- Cashback is not credited in case of using any voucher or discount code.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
- The store is not providing us with information about your order amount at the moment of the order registration, that's why cashback for your order may be displayed as 0 EUR. While processing your order, the store updates that and cashback amount is set according to the rate stated on the store's page.
Reviews on Media Markt ES (146)
Therefore, we publish only our customers' reviews.
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From the opinions I'm reading, the same thing happens to everyone. I thought it was a mistake of mine when placing the order through the Letyshop platform, but I see that the problem in this case is Mediamarkt that does not comply with the commitment, in my case I made a purchase of a device whose promotion on black friday it was 4.5% and this has not been respected. They should review the conditions with the firms that do not comply, since otherwise it will appear to be misleading advertising,
Good morning, Aldo!
We are sorry that you have such an experience. Like you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners.
It is true that there are incidents, where the cashback is not registered, but we never leave the users without a solution and answer. We have already credited a voucher on our part.
We hope your future purchases are successful.
Sincerely,
LetyShops team
I bought on black friday taking advantage of a 10.5% increase in cashback, when I did not appear I contacted letyshop and they only paid me 1.5% as it is always fixed, it does not seem fair that they do not pay me the total of the promotion, I have a card with which I am paid 4% I have the feeling of deception, I am unhappy with the letyshop solution, if they check it well I did the right thing
Hi Nahiara.
Unfortunately, for some reason the store did not provide us with the information and the refund of your order. We have credited you the maximum bonus to our company funds to please you a little in this situation.
We are very sorry that this happened to you and I hope that the next time the cashback will appear immediately.
Sincerely,
LetyShops team
They have not recognized me the cashback of mediamarkt with the purchase that I make.
Hello Paula.
We will try to contact you through the mail, but, unfortunately, we do not receive any response.
To solve the problem with the lost cashback, you must create a query yourself, in your personal account, in the "Orders and Finances" section, filling in the form (from the web version of the mobile phone or from the computer).
You can always find the answer to other questions in the "Help" section of your personal account.
Sincerely,
LetyShops team
Media markt is not serious, it does not pay what it says. The first request was solved by letyshop, but this second is on the way to not being solved.
Hi carmen.
Don't worry, we have sent the request to our partners. Let's wait for the answer. If something goes wrong, our managers will do their best to help you with this matter.
Sincerely,
LetyShops team
After reading several comments I see that it is systematic not to recognize the cashback of the purchase by MediaMarkt. Very good for letyshops since they gave me a bonus, although it did not cover the total cashback, but hey ... At least it has not been lost. MediaMarkt should do its job.
Hello.
Thanks for your comment.
We were delighted to help you with this matter. We hope that such situations will not happen again in the future and your purchases with cashback will be successful and enjoyable.
Sincerely,
LetyShops team
The cashback was not accrued, but the customer service solved it for me and they gave me a bonus. Perfect attention.
Hi Angela.
Thanks for being with us. We hope that such situations do not happen again :)
Sincerely,
LetyShops team
I have bought two laptops with cashback activated and the transaction does not appear, this does not work
Hello.
We are very sorry that you have such an experience. We see that you have already created the requests for the lost cashback. Check your status, please. And don't worry, we will help you solve this matter :)
Sincerely,
LetyShops team
A few days ago I made a purchase taking advantage of the increase in cashback of up to 10.5%, but they did not credit me for the purchase and I had to ask Letyshops for help, which helped me and recognized the cashback, although instead of 10.5% it was the 1.5% normal. Very good for Letyshops and very bad for Mediamark, it seems that he does not like to fulfill his end of the deal for the same or very similar comments to mine.
Hello.
Thank you for choosing our service, we are delighted to help you.
Based on your account information, the order was placed before the increase. If you have any questions, you can always contact us.
Greetings.
Sincerely,
LetyShops team
mediamark does not leave cashback in refrigerators, I bought through letyshop and it gives me 0.0 euros with a purchase of more than 600 euros, I report it since the page does not specify it
Hello.
Thanks for writing to us.
Real cashback is not credited for some categories (the store does not specify such categories). We hope your future purchases are successful.
Sincerely,
LetyShops team
The first purchase was not credited to me, it was necessary to contact Letyshops and they solved it. The second purchase they sent me "Cashback declined" but once again Letyshops customer service solved it for me. From the old time when you added part of the Cashback of your referrals, they never credited me anything from Mediamarkt even though I know they made big purchases.
Hi Jonathan.
We are sorry that you have such an experience. We hope your future purchases are successful. The percentage of your friends' cashback could be credited only one year after registration.
If you have any questions, you can always write to us. We will be delighted to help you.
Sincerely,
LetyShops team
