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Don't forget about Cashback rules and advices

Purchases at Lightinthebox with cashback

Time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 50 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
3% For paid order of electronics
3% For paid order from categories: Toys & Hobbies, Sports & Outdoor, Beauty & Hair
5% For paid order from all other categories

Attention! Сashback is credited in the currency you chose when registering at LetyShops. 

Reviews on Lightinthebox (68)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
10.11.2018
The store is no different from other Chinese stores. It has no relation to currency conversion when paying. When you pay you have to think for yourself. To mail too. All problems with LetyShops cashback are solved quickly. Many thanks to them.
The review was translated from Russian using Google Translate. Show original Show translation
01.10.2018
The most problematic store of all Chinese. I made 10 purchases in this store and with 6 orders I had problems. Low prices for goods are achieved by the absence of a guarantee and problems with the return of money in case of loss of the parcel. The support service is a complete scumbag, they will lie to you and in every possible way delay the time or simply stop responding. The dispute on Paypal is dishonest - they complain to the PayPal support service that you are a fraud and extort money, that they have sent a quality product. PayPal returned the money, but my account was blocked due to complaints. Therefore, if you do not want to play roulette, never buy in this store.
The review was translated from Russian using Google Translate. Show original Show translation
25.08.2018
never mess with this store! a penny is profitable and a headache for a ruble: I bought two smartphones - two sets didn’t come in and you couldn’t put on fire there it should be the point ... I tell them in the photo in the reviews where there is this headphone adapter: here are your customers, why do not I have? a trifle, and without it anywhere ... you will have to order additional ((((
The review was translated from Ukrainian using Google Translate. Show original Show translation
16.08.2018

I do not advise anyone. The tempting price of the allegedly promotional item eventually turned into a paid delivery (+ $ 5), there was no free delivery option. Well, I chose a paid one. Then, as a result, they cheated with the conversion, because the US dollar was selected as the currency on the site and in the application, and for some reason the price was converted to the euro when switching to the PayPal site (the dollar-euro ratio is very strange for them). As a result, I did not count on the calculator and lost $ 2 from nowhere. Trifle, but the sediment remained. The fact that cashback did not come, generally keep quiet. My last order in this store.

The review was translated from Ukrainian using Google Translate. Show original Show translation
17.08.2018

Good day, Sergey!

Thanks for the comment.

It is a pity that such a situation has occurred. We hope the purchased item will bring you a lot of positive emotions.

In order to understand the reason for not earning a cashback for your order, we created an appeal on your behalf. To respond to the appeal, you can through your personal account, section "Help".

We are waiting for your answer to help as soon as possible.

Respectfully,
LetyShops team

The review was translated from Ukrainian using Google Translate.
31.07.2018
Ordered goods came pretty quickly, the track number is tracked all the way! LetyShops cashback is timely listed! I am pleased!
The review was translated from Russian using Google Translate. Show original Show translation
18.07.2018

I made 2 orders, both cashbacks were lost ... Apparently there were problems with charging by the Ligthinthebox store ...

The review was translated from Russian using Google Translate. Show original Show translation
18.07.2018

Hello, Nikolay!

Thanks for the comment.

Please do not be upset. To find out the exact reason for the loss of remuneration, we sent a request to partners and wait for an answer. The appeal is kept under control by our manager. As soon as the answer is received, we will immediately contact you.

Nikolay, we hope that during our cooperation you have been convinced of our honesty and openness towards our clients.

The question will not remain without attention.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.07.2018

I just thought that the cashback crediting was adjusted (for some time it was stably displayed), how the cashback began to get lost again. Only with this store such problems, with one more there is no such thing.

The review was translated from Russian using Google Translate. Show original Show translation
04.07.2018

Hello!

Thanks for the comment.

According to the information from your account, appeal # 1376710 is open on this issue. Care manager Anna will make every effort to understand the situation and, if necessary, send a request to partners. Expect a response in circulation throughout the day.

Have a nice shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.06.2018

The store is not bad, but all the problems so far only with him. Although this may be due to the fact that I have ordered a lot there lately. When I ordered it on Girbest, there were problems, but of a different nature. So,

1) One phone does not see SIM cards.

2) The other was with a curve firmware without 4G.

3) The touchscreen is dead.

By and large, the problem is only due to the fact that they do not check the phones before sending. But at the expense of cashback rates and discounts in the store, the estimate of 3 * deserved. Those. average

The review was translated from Russian using Google Translate. Show original Show translation
20.06.2018

Hello, Alexey!

Thanks for your feedback.

We will definitely give feedback to the representatives of the store. We hope to solve the difficulties.

Any questions about the work of our service - please contact. We will be happy to help in any situation.

Have a nice shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.06.2018
1. Technical support does not understand the essence of the question at all, writes formal replies like: thanks for the order, expect 2. Use the services of a gbs-broker for customs clearance, the indicated g-broker keeps the parcels at customs for a month and only then writes you letters about the need to fill in passport data or they call and at the same time begin to communicate in the following way: we have already communicated, you remember. In this case, no one called and did not write for a month. I was offered in JUNE to pay the customs duty for the parcel, which came to the customs in APREL and since then has been located there. Sorry, but May has passed and June has begun, and in general the parcels are taken into account in the month when they left the customs, and not when they arrived. G-broker, in short 3. Yes, bonuses are now useless, you can’t buy electronics for them at all 4. Attention: parcels are packed in boxes that are taped only with tape and along one layer. I neatly made such a parcel on the reverse side, pulled out the phone, put the empty box back in and carefully sealed it with tape so that there was no obvious trace of the autopsy, I only found it at home. Carefully inspect the parcels in the mail and weigh them in the mail!
The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

I personally had no problems with the store itself. I live in the EU, so I often have to pay a tax on goods more than 22 euros. In Layta there is an option "to insure against customs duties", it costs 1-2 bucks, but after paying the tax and submitting the document to technical support without any problems return the amount spent. Another example of good technical support work is the story of Redmi 5 Plus, when it first appeared, they sold the Chinese version with Vietnamese (pseudo-global firmware), and after a while Xiaomi themselves made it so that they update themselves on the global phone. This is eliminated quite easily with the opening of the corus, which I did, and as a compensation they gave $ 40, also without problems. Also offered for free to return the phone for a full refund. And they send goods quickly, contrary to some opinions, so I only have positive impressions of the store.

The review was translated from Russian using Google Translate. Show original Show translation
29.05.2018

I join everyone below who wrote. Technical support - complete thugs. A clear answer can not be given. The goods are not so easy to order, when purchasing goods with free shipping, the delivery charge is imposed and without it you cannot place an order. In case of an erroneous order, spent bonuses are not returned. And now there’s no sense from their bonuses at all. Pleases one thing - the product comes good.

The review was translated from Russian using Google Translate. Show original Show translation
18.05.2018

Shop disgusting. Made 4 orders. Two orders for some reason returned them back. On the track it was clear that the parcels did not even leave the goods. Two months later, they unsubscribed to me that the goods were returned, and if I want the money back, they will deduct the cost of the delivery from me, and if I want the goods back, then I have to pay for sending the previous one and for the new one. In the second package they pleaded guilty, they said they would return the money. two weeks later they wrote that they had not yet received a return parcel (although they had written two weeks before that they had received). Two weeks later, they returned the money to the internal account, and from it almost nothing can be bought. Conclusion: I would not advise anyone to buy in this store. Very inadequate support. Money returned in 3 months!

The review was translated from Russian using Google Translate. Show original Show translation