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Don't forget about Cashback rules and advices

Purchases at La Redoute with cashback in Germany

Time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 90 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк за заказы с использованием купонов может быть не начислен.

 

Сумма кэшбэка изначально рассчитывается исходя из суммы заказа без учета НДС и будет пересчитана при подтверждении.

 

За заказ через приложение магазина La Redoute (Android или iOS) кэшбэк не начисляется.

Reviews on La Redoute (146)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
12.09.2019

I really like this store, I’ve bought at least 10 years there. I haven’t been going to shopping centers for a long time, traffic jams, tow trucks and crowds are inadequate. People like it because of their quality, I don’t choose some consumer goods, I always consider high-quality things, albeit with a higher price (and minimum body movements, you look through the online progress catalog of the 20-21 century). for example, genuine leather trousers are decent even, you can buy at a discount for 9000, while on other online stores they are about the same for 20 thousand at a discount. the magician is popular, so you need to be prepared, what to put on hold or the goods are sold out, it happened to me like that. I always pay when I receive a card, the return is now quick to the card, through the pick point on Moscow time of day 4 on average. in general, the magician is growing and improving. TAKE PLACE for the Fly Team, well done guys, quickly respond and put caches on all the jambs of different stores, thank them for that! .. just sooo many of us are dissatisfied, for one reason or another, I always have problems with Bonprix, I don’t know what garbage, but cashback does not appear in 9 out of 10 cases, which passes do not spend .. forgot what queues were in the USSR? - you get used to the good quickly and stop noticing changes for the better, you need to be patient

The review was translated from Russian using Google Translate. Show original Show translation
13.09.2019

Good afternoon!

We are sincerely glad to cooperate with you, Natalya.
Thank you for your support and trust.

You can always contact us to resolve cashback accrual issues. We will do our best to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.08.2019

1) La Redoute store. I did not like the store. Medium quality goods (4 sweaters). The attitude of the store towards customers is disrespectful. When I placed the order (with payment), the goods were in stock in the Russian Federation, and after payment the next day, the goods became out of stock and we needed to wait almost 2 months, okay ... After two or three weeks, the store canceled this purchase and returned it money. Tip: pay for goods only upon receipt! 2) KBS LetyShops. The previous team, which for some reason was “reduced”, I really liked. They were active and really helped, maybe that's why they recruited a new “support” team !? Now, LetyShops is NOT number one for me!

Addition / update to my previous review.
La Redoute: 3/5 (did not like the goods and the purchase process - the attitude towards customers is unfriendly (bought one quantity, and after about 14-15 days, quietly, part of the order was canceled and the money was returned);
LetyShops: 5/5 (the process was not fast, but honest!).

The review was translated from Russian using Google Translate. Show original Show translation
12.09.2019

Good afternoon!

Alexander, it's nice that you notice changes in the team :)
It is not shrinking, but is growing. There are a lot of managers in the care service, because it is important for us to provide high-quality and prompt assistance to users.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.08.2019

I mainly buy expensive things here, the store may refuse to accrue cashback if it considers that the automatic conditions of the promotion are too good for the client, and this is without the use of additional coupons during registration, as it happened, this is a big minus. cashback is charged for too long. the order of July 4, today is August 18, it has not yet been confirmed, I was pleased with the confirmation limit date on October 2 .. hard, .. I can’t withdraw the amount available to add from the next three orders, but what, wait until the new year? ... so set 4, but ended up offended, put a deuce

The review was translated from Russian using Google Translate. Show original Show translation
18.08.2019

Good afternoon!

Natalya, partners may not transfer a commission for orders in which coupons are applied. For the convenience of users, they added information on the La Redoute page.

The store needs time to process the data for each of the orders and transfer them to us. Cashback is credited to the balance within 90 days.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.07.2019

The store is underestimating the amount of the purchase. I don’t know what this may be connected with (VAT or something else), but this was not the case with other stores.

The review was translated from Russian using Google Translate. Show original Show translation
01.08.2019

Anna, good afternoon!

Yes, that's right, initially the cashback amount is calculated based on the order amount excluding VAT, but will be recalculated upon confirmation.

Need help - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.06.2019

The store is good in assortment, but not for cashback. 1. The personal account of the store does not reflect the fact that the order is redeemed (give a link to the boxberry or mail resource) and it is almost impossible to prove that it was redeemed in the normal way if paper checks were not preserved (in order to make a note about the redemption of the order, it entered Correspondence with the store: for a long time, to no avail, as a result Letishops paid a bonus). 2. The confirmation is long and (see above) is not a fact that it is successful. Here again, my order hangs and I see no prospects ...

The review was translated from Russian using Google Translate. Show original Show translation
25.06.2019

Natalia, hello!

Unfortunately, sometimes partners need more time to process information on orders and pass it on to us.

To speed up the process of crediting cashback, please send any confirmation of payment. Not necessarily a check. There may be a screenshot of a letter from the store that came to your email address or something else.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.06.2019

They returned for some reason not all. I don’t know how they calculate these 2 unfortunate% there ...

The review was translated from Russian using Google Translate. Show original Show translation
21.06.2019

Hello, Elena!

According to our data, cashback is calculated at a rate of 2% of the purchase amount.

To understand in more detail, we created an appeal on your behalf. Please answer our manager. Will wait ;)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.04.2019
Little by little, but the day A trifle, but nice!
The review was translated from Russian using Google Translate. Show original Show translation
16.03.2019

Thanks to Nastya and the whole team for your increased attention to customers! For so many years of friendship with your team, there has never been a desire to go to any other "cashback", because I always feel care and understanding from you. In La Redoute I order constantly, not a few) there have never been problems with cashback, everything has always been positively resolved.

The review was translated from Russian using Google Translate. Show original Show translation
17.03.2019

Hello, Natalia!

Thanks for your cooperation and comment.

It is very pleasant that you noted the work of our team. Glad to try for users.

If you have questions, please contact.

Have a good shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.03.2019
One must be attentive to size. If it is indicated on things XXXL, then cut for the belly, so for a normal figure you need to take a smaller size. Most often sewn in China. The fabric is often lightweight, everything is good for summer and off-season. For cashback - you need to watch all the time - whether the green icon is lit when ordering.
The review was translated from Russian using Google Translate. Show original Show translation
08.03.2019
Once again I ordered through Lety, the store did not disappoint. The cashback was displayed immediately after the order, despite the fact that it was higher, it arrived without problems. I had to wait a little more than before (instead of 1.5 months 3), but the main thing is the result. Thank you to the store and many thanks to the Lety team
The review was translated from Russian using Google Translate. Show original Show translation
08.03.2019
cashback credited almost a month ahead of schedule. Thank you !!!
The review was translated from Russian using Google Translate. Show original Show translation
26.02.2019

The order was bought back in December 2018. First, cashback accrual was postponed for a month - from January to February. And when this deadline came out, nothing happened. I wrote in support of Letishops, there they asked me a bunch of confirming docks and were glad that the waiting period was another 3 (three!) Weeks. I will look for an alternative to both.

The review was translated from Russian using Google Translate. Show original Show translation
26.02.2019

Natalya, good afternoon!

Thanks for the feedback.

We apologize for the long wait. Together with you we are waiting for the status update for your order.

We hope that the issue of accrual will be resolved as soon as possible.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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