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Don't forget about Cashback rules and advices

Purchases at KolesaDarom with cashback

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 50 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
3.5% Велотовары
2.5% Диски
2.3% Прицепы
2.1% Акб, масла, мотошины
1.14% Шины
2.95% Другие автоаксессуары

Важно! Кэшбэк не начисляется:

- при использовании бонусных баллов магазина KolesaDarom;

- за покупку подарочных карт.

Reviews on KolesaDarom (47)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
23.06.2018

Hello! He made the order number 1655551, 15-05-2018, but the cashback never came, although he made the transition through LetyShops and made a purchase.

The review was translated from Russian using Google Translate. Show original Show translation
11.07.2018

Good afternoon, Eugene!

Thank you for writing to us and informing you about the non-cashback.

We really want the use of the service to be comfortable for you and bring only pleasant emotions.

It is important for us to help understand the reason for the loss of remuneration. However, without your help, we can not cope. From your account created appeal number 1370141 to the service of care. You can respond to the appeal through the "Help" section of your personal account.

We would appreciate feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.05.2018

Shop KolesaDarom is an excellent store. All operations here take place clearly, clearly, without delay. 05/07/18 safely received the battery, now here is a can of oil on 05/31/18. LetyShops, happy birthday. I have a question: why the percentage of my cashback is 2.12% like on a regular day? They promised up to 6%. Maybe I did not understand? Good luck to you and your customers !!!

The review was translated from Russian using Google Translate. Show original Show translation
01.06.2018

Valery, hello!

Thank you for your feedback and sincere congratulations.

Shop KolesaDarom is not a member of the sale. Therefore, the standard cashback rates are valid for the store. Participating partners can be found on the promotion page: https://letyshops.com/lety-birthday/sale.

There will be additional questions - write. Always happy to answer.

Let the shopping serve for a long time! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.05.2018

Order in KolesaDarom, Order number: 1647907, Order amount: 11670 rub., Date of order: 09.05.2018. Please explain why the cashback is not confirmed. Your service informs that the confirmation must be before 28.05.2018 to exclude. I am satisfied with the order, I do not want to return it. The time has already passed ...

The review was translated from Russian using Google Translate. Show original Show translation
01.06.2018

Igor, good afternoon!

Thank you for the detailed description of the situation.

Cashback waiting times are listed on the store page on our website. For KolesaDarom the maximum period is 50 days. You can also check the approximate cash transfer date yourself by hovering your mouse over the question mark that is opposite the order in your account. Your cashback will be credited to 06/28/2018.

We have created an appeal on your behalf to the service of care, to check the confirmation of remuneration. There will be additional questions - write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.05.2018

Cashback is not charged. Now I am making another purchase, again I will check by cashback. There are some strange excuses, like cashback, but they don’t give it .... and I’m not cheap to buy.

The review was translated from Russian using Google Translate. Show original Show translation
29.05.2018

Good day!

Thanks for the comment. We would like to note that when using KolesaDarom’s bonus points, the cashback will not be credited. Unfortunately, your previous cashback order was not accrued for this very reason.

Help will be needed, be sure to write, we are always in touch and ready to help. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.05.2018

I am ordering for the second time and the same problem - the cashback is not displayed in the personal account, everything was done correctly, the transition was, all third-party programs are disabled, and in order to solve this problem you need to make a bunch of screenshots, answer questions and wait 3-4 weeks, and so every time it is in this store, in others everything works fine.

The review was translated from Russian using Google Translate. Show original Show translation
26.05.2018

Good day, Zufar!

Thank you for the detailed description of the situation.

We noticed that you have already created a call to care. We sincerely hope that together we will manage to understand the situation, and the reason for losing cashback will be found. It is important for us that in the future you no longer have to deal with such situations.

We expect partners to answer about 3-4 weeks, as we work with stores not directly, but through affiliate programs.

There will be additional questions - write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.05.2018
Cashback started after 3 weeks, the last review please consider not valid (if you can delete yourself))
The review was translated from Russian using Google Translate. Show original Show translation
29.04.2018

Made the order number 1633044, not displayed orders.

The review was translated from Russian using Google Translate. Show original Show translation
30.04.2018

Hello Pavel!

Thanks for writing to us. To resolve your issue, we created a call to the care service from your account. To respond to the appeal, please follow this link: https://help.letyshops.ru/hc/ru/requests.

Waiting for your answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.04.2018

I bought the wheels a week ago, and I still can't see the cache ....

The review was translated from Russian using Google Translate. Show original Show translation
26.04.2018

Good afternoon, Constantine!

Thanks for the comment. After analyzing your account, we noticed that you had an order from this store from 14.04. The cashback for this order is still displayed with the status “Pending”. The remuneration must be credited to the balance no later than 03.06.

If you made another purchase, but the cashback did not appear, be sure to inform our customer service. The care managers will do their utmost to sort out the reason for non-accrual and resolve the issue.

Thank you for being with us)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.04.2018

Those who put 1 star in a week / two after the purchase - on the store page it is clearly written: "Average cashback waiting time: 30 days, Maximum cashback waiting time: 50 days." Likewise, I waited for enrollment for 2 weeks, then wrote a question to the care service manager, where they explained everything to me by due dates. I do not advocate either KolesaDarom or LetyShops, but before you put a low score should be figured out.

The review was translated from Russian using Google Translate. Show original Show translation
23.04.2018

Until now, not accrued. We are waiting for the second week ...

The review was translated from Russian using Google Translate. Show original Show translation
24.04.2018

Hello!

Thank you for writing. Do not worry, if you have already received the goods and the order was issued with all the rules for purchases with cashback - he will be credited to your balance in the near future.

We would like to draw your attention to the fact that each store with which we cooperate has a maximum period during which the order data is being processed.

The maximum term for cashback on your order is 1.06. You can watch this date yourself by hovering your mouse over the question mark next to the cashback status.

If there are any delays in crediting the cashback, please write. We will help in this situation.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.04.2018

Order at KolesaDarom

Order number: 1569269

Order amount: 7560 rub.

Date of order: 08/04/2018

I took the wheels the next day, but it seems they are not going to withdraw cashback, and today, 04/23/18, the confirmation period is to 30. 05. 18.

The review was translated from Russian using Google Translate. Show original Show translation
24.04.2018

Hello!

Thanks for writing to us. Do not be discouraged, cashback will necessarily be credited to your balance.

The process of confirming the order and crediting the cashback is automatic, and as soon as the store transmits a corresponding confirmation, its status will change to “Enrolled”. The deposit time is necessary for the store, for complete confidence that you will not return the parcel, for the order confirmation process and other technical delays that may arise.

If the order status does not change before May 30, be sure to inform our customer service, we will try to speed up the process of calculating cashback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.04.2018

the same situation, bought in the wheel for nothing at 20t rubles, but the cash back is still not accrued (

The review was translated from Russian using Google Translate. Show original Show translation
23.04.2018

Hello!

Thanks for the comment. We understand you, but the store needs some time to check the information and make sure that the order will not be returned. The maximum cashback date for your order is 30.05. You can view this date for each order. To do this, move the mouse cursor over the question mark next to the status “Waiting”.

If the cashback is not credited before this date, by all means write to our customer service.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.