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Purchases at Intertop UA with cashback in Germany

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions
4.5% За оплаченный заказ
3% За оплаченный заказ с использованием купона

Reviews on Intertop UA (13)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
26.10.2019

I love this store, the percentage of cashbacks that letyshops offers is great. But, out of dozens of orders through letyshops, cashback was automatically credited no more than 2-3 times. The fact is that when ordering two or more pairs of shoes, in 99% of cases the store splits it at least into two, accordingly the order numbers are changed and they are also sent by different shipments. The store never agrees with the buyer ever. Accordingly, in such cases, the cashback is rejected. There is no order for each pair, because in this case you need to pay for the cost of several deliveries. Several times I addressed this issue to the staff of the letyshops care service, I was constantly assisted by those who paid cashback of the company. Last time, literally yesterday. On October 24, she again made two orders from Intertop, and, to my surprise, both were split into two. So, now I expect four orders and the cashback, which was fixed after the completed two, will not be credited. I will no longer address this concern, it's just a shame to abuse it. But, is it not possible to somehow reconcile with a store a situation where changes in orders are made by the store on its own initiative? Therefore, letyshops employees have 5+ for a perfect job, and a shop for those moments - two. Thank you.

The review was translated from Russian using Google Translate. Show original Show translation
27.10.2019

Hello!

Thank you for the detailed description of the situation.

Indeed, cashback is rejected if the order is modified and the redemption occurs under a different number. We will pass the comment to partners to try to find a compromise.

Sincerely,
the LetyShops team

The review was translated from Russian using Google Translate.
09.10.2019

The purchase was paid and confirmed, but after a month Intertop UA did not deign to accrue cashback. After contacting the Customer Care Service, managers quickly resolved the problem. Thank you very much, the LetyShops !, team credited cashback from the company's own funds.

The review was translated from Russian using Google Translate. Show original Show translation
09.10.2019

Good afternoon!

We were happy to help :)

The reason could be a violation of the purchase algorithm or an error in reconciling the status of orders.
We hope that there will be no more difficulties when working on the site.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.10.2019

Good afternoon. Today a message came that the cashback was rejected. Although the goods are paid and received by me. There were no returns. Very strange cashback .....

The review was translated from Russian using Google Translate. Show original Show translation
14.10.2019

Good afternoon!

We want to help figure it out. Already created an appeal through your account, the Help section. As soon as a minute appears, please write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.05.2019

Like in the lottery - 50/50.
1. One order was displayed and after about a month a cashback arrived. Everything is OK, thanks!
2. Another order. The transition was from the site and in the history of transitions there is, but the order did not appear. The second order for the same transition was displayed (but I canceled it). I attached the screenshots from the office, I made an application - I've been waiting for a month and a half.
In general, cashback with Intertop turned out very unpredictable.

The review was translated from Russian using Google Translate. Show original Show translation
21.05.2019

Good afternoon!

Vladimir, we understand that the situation is unpleasant and, of course, I want to be sure of the store where you make purchases.

For your order, we also did not receive information and remuneration. Therefore, we sent an application to partners to find out the reason for the loss of cashback.
It is also important for us to find out so that the situation does not happen again.
Manager Victoria will contact you as soon as she receives a response.

We are waiting together :)

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.04.2019
Everything is super! I bought Timberlands, measured it in a store, made an order through online shopping, got super discounts! thank
The review was translated from Russian using Google Translate. Show original Show translation
09.04.2019

I made 3 orders, paid and took everything, the cashback was not credited to any purchase. After contacting LetyShops “care service”, the guys credited cashback from the company's funds. Thank!

The review was translated from Russian using Google Translate. Show original Show translation
10.04.2019

Catherine, hello!

Thanks for the comment.

Analyzed your appeal. We see that the cashback for all orders was successfully recorded with the status "Pending". But I have not yet managed to enroll in the balance.

In order not to ask you to wait, we credited cashback to your balance. And we ourselves will expect a reward from the store.

With the terms of crediting can always be found on the store page.

If you have questions, write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.03.2019
All perfectly! Enrollments were within a week after payment of the order! I recommend!
The review was translated from Russian using Google Translate. Show original Show translation
01.02.2019

A little longer in time I was waiting for enrollment, but he came and it pleases!

The review was translated from Russian using Google Translate. Show original Show translation
19.12.2018
Excellent Cashback accrued on time. In addition to New Year's and other sales, cashback increases.
The review was translated from Russian using Google Translate. Show original Show translation
27.10.2018
Cashback went quickly. No complaints about the job.
The review was translated from Ukrainian using Google Translate. Show original Show translation
19.10.2018

I made an order of two goods, paid immediately on the site with a card, the cache was counted, and after 50 days it was also canceled, it turns out that the store broke my order before sending it into two different orders and sent it to me with two parcels. Therefore, we didn’t see the cache at the end ... Lety sorted this situation out and eventually paid me the cache from my account ... It turns out that there are nuances in which the cache does not count.

The review was translated from Russian using Google Translate. Show original Show translation
20.10.2018

Good afternoon!

Thank you for your feedback.

A cashback rejection could occur due to a change in the order number due to parcel separation. Unfortunately, such situations occur. To save cashback in the future, we advise you to carefully check the order number in your Letyshops account and in the store’s profile. We hope that no such difficulties will arise.

If you have any questions - write. Always happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.09.2018

I have the same. the order is issued and paid online, but the cashback is not credited. used extension in browser

The review was translated from Russian using Google Translate. Show original Show translation
27.09.2018

Elena, good afternoon!

Thanks for the feedback.

It is important for us that while using our service, users enjoy shopping and not encounter difficulties. To resolve the issue, we created an appeal to the care service. You can familiarize yourself with it and give an answer in the "Help" - "My appeals" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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