Purchases at Фокстрот UA with cashback in Germany

Foxtrot service at 0. The store lies at every turn. I ordered a TV with increased cash back, while paying with a card on the site, and the cash back itself did not appear in a day (waiting for charging). I called Foxtrot to clarify this situation, then the manager at lunch, then he is busy, then something else. It took 2 (!!!) days to figure out if there would be a cash back. Promised to find out and contact the next day! At the same time, I said that if the cashback does not appear in the personal account, I do not need to send the TV. First, the TV was sent, and then the manager called to clarify whether you have a cashback in your office. And of course he didn't show up. Then the manager started singing a song that he would appear after receiving the TV in the mail. Decided to check and made a control order from another account, only the method of payment has already chosen upon receipt. And miraculously, the cash back appeared in 3 minutes (waiting for the cash back). I will not take away the TV in principle, the store is unreliable. I DO NOT ADVISE ANYONE TO ORDER HERE. it's just a waste of time and money.

Nice site, the main feature of the foxtrot is the fox (in an updated style, of course), fast dispatch, delivery, but the minus is a very long cashback crediting (like more than a month :()

the most terrible store, the order was canceled after successful registration, because the extra cashback is 9%, and they say we called you and you did not answer, despite the fact that they warned that they would not call, and the order was sent for shipment)))) just laughter

Cashback is accrued on time. Everything suits.

everything came) about a month later, but it came)

Credits cashback for purchasing goods on credit, not every store can boast of this

I bought goods with increased cashback, my own UAH 500. I got cashback without problems

They even returned the lost cashback (did not appear in the account) and the cashback is charged in full, although I used bonuses to pay, still for the full amount. Class, every cashback from this store was confirmed very quickly. Very satisfied

I bought a glue gun in Foxtrot, its price was 260 UAH. Before that, the store presented me with 106 bonus hryvnias. I paid UAH 154 and the pistol was mine, but the cashback was counted at its full cost, and it was also increased, just super. A message about cashback, and then about its enrollment, came to the mail, which is very convenient. Separately about the Monobank cashback, because it is not always there. I haven’t had the electronics category for three months now, so it’s not clear that it’s good that I read the conditions before buying and paid in cash.

Cashback is charged, for a long time, but it is charged. But the store itself is difficult to advise, due to the fact that display cases come, although I ordered a new product and paid as for a new one. The first one was a phone, there was no protective film (which of 9 xiaomi lenses is completed from the factory) and the files contained a photo of the showcase on which this very phone was waiting. The second case upset me even more, I bought a chair for 12k hryvnyas, but it came partially assembled with dirty wheels and a slight wear on the back of the seat, for which I was offered a promotional code for 200 hryvnyas as compensation. which I of course refused. Be careful and check a hundred times before accepting an item from them.