Purchases at Фокстрот UA with cashback in Germany

At least the increased cashback is a complete divorce. I didn't expect from either the store or the service. I do not recommend wasting time. Now in order. I registered with this cashback service to order a blender in foxtrot for a multiplied cashback on Black Friday. Cashback (about UAH 300) appeared pending. Then the circus began. At first they said that the blender would arrive on the 10th. Did not come. I called on the 12th to find out what was the matter. They said they had it in the warehouse, they were about to bring it, guaranteed up to 15, inclusive. On December 16, they called themselves, said that the manufacturer had not shipped, they asked if they were ready to wait until the end of December. I agreed. Then I was told that it was good, they would then re-issue (!) The order themselves. When I refused and said to send it according to the already issued, they replied that everything, it is impossible, it will be canceled. Canceled. I think the reason why they refused to sell the blender on an open order, suggesting to reissue it on their own, is obvious.

Made 3 or 4 different orders. Once I waited for a cashback for about 2.5 months (the order was for 30,000), the rest of the times it came much faster. In general, I am satisfied, there were no problems with the accrual even once. Foxtrot also credits something like cashback bonuses in its personal account, so do not forget to register there.

Guys! Be careful when paying with MONOBANK card. Cashback is not credited. I discovered this after payment by opening a cashback dispute. I made a big purchase for UAH 40,000 and counted on a good cashback, but no! And what they write here "When paying with a Monobank card, cashback is paid only on the side of the bank." I can't understand at all, because I don't have any cashbacks from the monobank in the foxtrot network.

For the vacuum cleaner and grill everything came and pretty quickly, thanks!

I made out a purchase in this store, after which I changed the terms of delivery of the goods and, accordingly, issued Foxtrot as a new order, I was upset. Well, okay, I thought. But what was my surprise that the cashback, and even the increased one, was credited.

I do not recommend made an order for 35k UAH. a couple of weeks later, a message came that the cashback was rejected and is being paid by the bank. why it was impossible to immediately warn, I would have bought elsewhere.

A good hardware store, which is in our city, is very convenient for self-pickup. Satisfied with the work of the store, ordered a coffee machine, orders confirmed, delivered to the store unpacked, reviewed, provided a guarantee for 12 months, And here, another plus, increased cashback UAH 800, waiting for the charge, I hope everything will go well. Thanks to the store staff, and of course for the increased Letyshops cashback

still probably not a single order went through normally. but I order quite often the store itself is also that dump. service at the "height"

Be careful, Foxtrot can easily throw on cashback by reissuing orders. I placed an order for a Samsung 256GB flash drive on Black Friday, at an increased cashback. Not only does the store sell non-existent goods, the site says "in stock", in fact the goods need to wait for several weeks. Ok, I agreed to wait, two weeks later they called me to tell me that the goods did not arrive, and I need to wait another two weeks, since they will order from the supplier again, I indignantly agreed. Then I see in the store's office that the order for the increased cashback has been canceled and a new one has been created. I called back to the store, refused the goods and sent them away with their flawed service, and ordered in another online store from ***, without any cashbacks with a guarantee much cheaper. Avoid such networks as Foxtrot, Citrus, which are easily thrown on orders and cashback, do not waste time.

I placed an order for 10 thousand UAH on 28.11. At an increased percentage, 800 UAH cashback should have come. On Tuesday 1.12 I receive an SMS that my order has been canceled. To the support call - the answer is that yesterday the order was canceled because I do not agree with the delivery time. To my reasonable question that I did not complain about anything, they answered that they could re-create the order. And then what will happen to the cashback - they did not answer anything intelligible. In short, wretched disgusting, designed for suckers - an order with an increased cashback was stupidly canceled, but they are supposedly ready to recreate a new one. Foxtrot is the bottom.