Purchases at Цитрус UA with cashback in Germany

It is better to bypass this store. not only did they send a defective item that hardly anyone checks before shipping. then the replacement was within a month. And in the end, the cashback was canceled, although the purchase was not canceled or returned.

I am looking for citrus to re-create the order without notifying the buyer is the norm. They called at the moment when I was going to pick up the order, and offered another store, because there was no product. They re-created the order without my knowledge, there is no cashback ... in the end, my opinion is that citrus is just goons

Good day! An order and purchase for the amount of UAH 12999 was placed in the Citrus UA store. Cashback has not been credited. The operator of the Citrus store, during the delivery of the goods, canceled my order and re-created a new one, which she immediately closed with the status "completed". The very same product had to wait at the checkout for about 40 minutes, such a service has never been met anywhere else. Judging by the reviews, it is a common practice of Citrus UA to cancel orders (placed on the site) and immediately create new ones in order not to pay cashback. I definitely DO NOT RECOMMEND Citrus UA. There are other sites with equipment and goods with absolutely better pricing and a normal approach to paying cashback.

Good day! I'll start with the words of gratitude to the LetuShops employees, who stayed in touch all the time, informed about the changes in work with a partner and instilled confidence in a positive outcome (payment of the required cashback). Regarding Citrus - put 3 stars for the following reasons: - the average waiting period is 30 days and this was indicated immediately, after ordering and after one month of waiting, a clarification appeared regarding the maximum waiting period - 60 days. You - Citrus is a local partner and the terms, taking into account the possibility of a return according to the legislation, are extremely overstated. For obvious reasons, foreign partners allow themselves such terms !; - regarding orders and their accompaniment by Citrus leaves much to be desired. Unexpected situations in the store, which are resolved only through the involvement of managers; - well, the cashback itself, which becomes like a lottery ticket ... About 8 weeks of waiting with a fairly low partner rating and a lot of negative reviews, incl. and with similar situations. BUT confirmed!

The most sucking store in relation to its customers and in terms of cashback accrual. If it was possible to give 0 stars, I would do it. 2 purchases were made in Citrus, in less than 2 hours I took them from the store, giving the order numbers upon receipt. Everything seems to be OK, but it was not there. Upon arrival home, it turned out that in my personal account, one order (of a higher value) was canceled due to some kind of duplicate, although I did not order anything else. For this reason, the order was closed - as not fulfilled, although I, for my part, took it without suspecting anything. After talking with the operator on the hotline, I was told that I just bought my goods without pre-ordering in the store, although upon arrival in Citrus I gave 2 order numbers for which my purchases were issued to me. Next time I will shoot on my phone the receipt of an order from this store in Nizhny Novgorod. Judging by the reviews, I'm not the only one. Why do we need such Letyshops partners, who are engaged in a scammer, coming up with various muddy schemes because of which the end customer suffers. At the moment, the issue of crediting cashback from fly is being resolved. But I will not change the review in any case.

I rate the store with one star, as far as I can imagine, they freeze as much as they can from their obligations. More than a month and a half have passed since the purchase with promotional cashback, but the money has not been credited. Only after the intervention of Letishops, the money almost instantly went to the balance (I had a cashback of UAH 1300). In fact - everything worked as it should, only had to wait a long time.

Made a purchase with someone backing 10% more than 30 days have passed but the cashback has not been confirmed, the store is doing everything possible not to count it.

Citrus store 1 star, but the LetyShops team saved my cashback after the application, for which I am very grateful!

1. They promised a gorgeous cashback percentage, but they were waiting for a very long time. And as I understood from previous reviews, it will be rejected. Free cheese only in a mousetrap. It is a pity that the cashback site does not understand all this, they could turn off this citrus. I bought the product only because of the high cashback rate, so I would have bought it in another store. Take some action!

2. I just checked - my order number has changed too !!!
Order No. 10407957 (3384591).
I haven't changed anything myself. Placed an order and took it, that's it.
Complete scam!

Similarly, an order was made with cashback, the next day the order number was changed, referring to the fact that the product is in another store. Naturally, cashback is not credited.