I ordered 11.11 on aliexpress, everything was according to the rules, as a result, cashback was not credited. Provided all screenshots and a link about the transition. Result - only 300 rubles were credited. Conclusion - lithishops kidalovo, I strongly do not recommend it!
Igor, good afternoon!
It is a pity that the cashback for your purchases was not automatically displayed in your personal account. Since we did not receive anything from partners, we credited the maximum possible compensation.
We hope the situation will not repeat itself, and the recommendations given by the manager in circulation will help in the future.
Sincerely,
LetyShops team
11.11 on Aliexpress, I made 40 orders of goods worth more than $ 600, using the extension in the browser according to all Letyshops instructions. Cashback has not been credited to any of these orders. The response to the support service was: "On the day of the sale, a lot of orders were placed on Aliexpress. Perhaps this was the reason that Aliexpress did not transfer cashback for your orders." As a result, they transferred me a "partial bonus" in the amount of $ 5, and tickets for the drawing were given 2 times less, without my reminder I would not have received the rest. Thank you very much for your generosity, Letyshops. I must note that neither me nor your other clients are at all interested in how your partners fulfill their obligations to you. We are interested in how YOU fulfill your obligations to us. And you have NOT FULFILLED these obligations. I used another application for the first time before this, I will not use it anymore and I do not recommend it to anyone, they did not admit their guilt, they turned everything on Aliexpress (too lazy to figure it out), and under the post they will also write that the user is to blame. I used it specifically for the channel on YouTube, but there is nothing good to say ...
Good day!
We understand that you are upset. Situations when cashback is not automatically credited to the user's balance are also unpleasant for us.
In the absence of information about purchases in our system, we are not paid a commission, from which the cashback is formed. AliExpress partners do not accept applications to consider the reasons for non-accrual for a counter-order. Possible factors that could affect the loss of cashback, the manager wrote in the appeal.
We try to help users by crediting the bonus to the balance. Hope for your understanding.
Sincerely,
LetyShops team
The order was made according to the rules, a clean browser - no vpn, antiviruses, add-ons. Switching from Letishop to Light, adding an item to the cart and paying right away. I have been shopping with cashback for several years now, I know all the rules perfectly well. And then cashback did not appear, part of it was compensated, then they waited for an answer from partners. The answer was probably posted in paper form on a turtle. As a result, it turned out that a transition to someone else's link was recorded. Who do you take me for? How can a buyer / user prove that he followed your link? No way! I won't let myself be fooled anymore. In correspondence with the store, they said that the commission for my order was transferred to admitad. It is through them that letishop works. Please post a review.
Good day!
Communication with partners for lost orders, indeed, takes a lot of time, because we do not work directly with the store. We received a response with information that the buyer came from a source other than our service. Many different companies work through the Admitad system. Unfortunately, we were not told exactly which source the reward was given. We have credited a part of the cashback. We understand that this is not the amount you expected to receive, but in this situation it is the maximum compensation.
We hope that cashback for future purchases will be automatically recorded.
Sincerely,
LetyShops team
Thanks to Letishops and personally to Anna Galay from the care service, they helped to solve my problem very quickly.
Good afternoon, Vladimir!
You're welcome ;)
Write, if anything!
Sincerely,
LetyShops team
My sister has a minimum withdrawal of 20 hryvnias, I have 250. Make me also 20 hryvnias please.
Congratulations!
We are constantly working to make LetyShops even more convenient. We are currently testing the ability for users to withdraw smaller amounts in a variety of ways.
Apparently, your sister was in our test sample. If the test results are positive, you will also be able to use this opportunity :)
Sincerely,
the LetyShops team
11.11 on Aliexpress, I made about 40 orders of goods worth more than 80 thousand rubles, using the Letyshops partner link. Cashback has not been credited to any of these orders. The response to the support service was: "On the day of the sale, a lot of orders were placed on Aliexpress. Perhaps this was the reason that Aliexpress did not transfer cashback for your orders." As a result, I received a "partial bonus" of 400 rubles. Thank you very much for your generosity, Letyshops. I must note that neither me nor your other clients are at all interested in how your partners fulfill their obligations to you. We are interested in how YOU fulfill your obligations to us. And you have NOT FULFILLED these obligations. A fat minus to you, Letyshops.
Good day!
We understand you are upset. Trust us, we do too.
Cashback is accrued automatically as soon as partners transfer the commission. There are a number of factors due to which cashback can be lost. All of them are detailed in our rules , as well as on the pages of partner stores. Sometimes errors occur during data transfer.
To help resolve the issue with cashback, we compensated part of it from the company's funds.
We hope that such situations will not happen again.
Sincerely,
LetyShops team
I registered with LetyShops in October 2019. and immediately wanted to try it in business (fortunately, there were procurement of goods). I immediately received a Premium (+ 30% for registration) and did not immediately figure out how to count. I turned to the support service - they prompted (though not the first time). Of the eight orders on November 11, two were not credited with cashback, he applied again and asked to wait. Then they added it, but at some average rate from the company's funds, which was much less than the due amount. After I wrote out each order in numbers, they added additional charges, for this a separate THANKS to Sergey Skuratov. And most importantly, I have already withdrawn and received these funds, i.e. everything really works. I wish the company success and prosperity! Well done!
Good day!
Yuri, for your orders dated 11.11, we did not receive information and commission from partners, so we credited the cashback to the balance with a bonus.
We hope the situation will not repeat itself.
Sincerely,
LetyShops team
11.11.19 out of 13 orders, only one order has a cashback. They answer my complaint with an automatic letter, so I will use other services.
Good day!
Due to the large number of hits we received during the sale, an automatic email was sent to users.
It was asked to see if cashback appeared in the personal account.
No such request goes unanswered by the care manager.
Please send the requested information :)
Sincerely,
LetyShops team
For 11.11 purchases on Ali instead of 1400 rubles kb - they gave a bonus of 600. Cashback BonPrix was rejected. Old orders for Ali, which have already been received and confirmed, are still pending, although earlier on the next. day after confirmation were available for withdrawal. I'm tired of it all. I will not write any appeals. Why is it necessary to humiliate myself so much in front of you? All the best.
Good afternoon, Dima!
We checked the information in your personal account.
For purchases from 11.11, we did not receive a commission from partners, so we credited the bonus to the balance.
On the page of each store there is a time frame in which the cashback must change its status. After confirming the receipt of the goods, the partners need some time to process and transfer the data to us.
We understand that creating messages takes your personal time, but we would not like to leave the issue unresolved. We contacted you through the "Help" section and will be grateful for your feedback.
Sincerely,
LetyShops team
11.11 made purchases. Did not receive cashback and did not receive a clear answer. This is not the first time they throw it like that. It sucks and not cashback
Sergey, good afternoon!
We apologize for the long wait for an answer.
We see that the manager has already contacted and helped with the appeal. We hope the situation will not repeat itself, and the recommendations will be useful when making future purchases.
Sincerely,
LetyShops team