After the sale, everyone was left with a penny, including me. I don’t understand why in two years of using this service there was not a single problem. How can I calmly continue shopping with this service now without thinking that suddenly there will be no cashback again? LetyShops, what's wrong with you? Can you make a schedule when people can place orders with confidence that there will be cashback? Or should we take turns doing them? I do not understand. Still, it was ok, but everything always goes like a good attitude towards this service. I don't know if I will continue to use this service. But I certainly won't advise anyone.
Good day!
Thank you for shopping with LetyShops for more than 2 years now.
Believe us, we are also interested in automatic cashback accrual. The information about your orders made during the sale period did not appear in the system. Possible factors that could influence this process, the manager described in the appeal.
We tried to please you by crediting a cashback bonus.
We look forward to further cooperation.
Sincerely,
LetyShops team
Made an order using this service. I didn’t know that if a purchase is via a referral link, then cashback is not credited, but they explained to me in support what and how to do in order to avoid this in the future, and plus they gave 200 rubles, which is not much, but quite nice. Of the minuses, I want to note the long work of technical support, they answered in 10 days, although I understand that this is due to the 11.11 sale
Good day!
Michael, you're right. Waiting for a response to a request is associated with a large number of requests that the care service received during the sale on AliExpress. Sorry to wait.
We value users' time, so on ordinary days we answer as quickly as possible :)
Sincerely,
LetyShops team
Thieves and crooks. Funds disappear from the balance. for 3 days they quietly minus 40r, we thought that no one would notice.
Hello!
The service works completely transparently.
All information about changes in the user's balance is available to him in the "Notifications" section. We contacted you in the appeal to clarify the situation.
Sincerely,
LetyShops team
OOO I really didn't like your work on sale 11,11,19. I completely agree with Kidalovo's previous review ... And it would be better if they didn't make people laugh with their tickets for 2 rubles.
Good day!
Lianna, there is always work to do. We try to analyze all the shortcomings and prevent them in the future.
It is a pity that there was such an opinion about the service. In addition to tickets, which were secured by crediting bonuses in the amount of 2 rubles, compensation was credited to your balance, which the manager wrote about in the appeal.
Sincerely,
LetyShops team
On Black Friday, they offer 100% cash accrual, the cheaters, 11.11 did not accrue anything in the amount of $ 250. In a word, scam, they charge themselves in their pocket
Good day!
We did not receive a commission for your orders, so we accrued the maximum possible compensation and attached tickets for 2 rubles. for each product for participation in the drawing.
We will be glad if our cooperation continues.
Sincerely,
LetyShops team
I agreed with the Aliexpress seller to reduce the shipping cost by 600 rubles, all the same, cashback is not credited to it. The cost of the product itself has not changed. LetyShops has reduced the cost of goods by those same 600 rubles. After my request, they sent me to read the "Rules for purchases with cashback", if I understood this section correctly "6. Cashback is credited to the actually paid cost of the goods." But I didn't understand how this item relates to my situation, the cost of the goods did not decrease. There was a feeling that the manager Vika Kievskaya, who was in correspondence with me, had something to do with it.
Igor, hello!
The care manager sincerely wanted to help sort out the situation.
The process of transferring information about the amounts of user orders is automatic. The seller can only make adjustments to the value of the goods in order to slightly reduce the costs of the buyer. He cannot make changes to the amount of delivery, since its cost is determined by the service with which the seller cooperates.
Sincerely,
LetyShops team
Насобирала $171.71 они есть в заказах сделала на всякий случай скрин чтоб не "исчезли". Подтвердила все заказы на aliexpress но они так и весят в "ожидании как не подтвержденные. Можно было бы подумать что это али не передает информацию но другой кешбек сервис отобразил подтверждение заказов (не пишу какой чтоб не сочли за рекламу). Вот такие пироги.
Здравствуйте, Олег!
Зачисление кэшбэка происходит автоматически, как только партнеры передают комиссию. Подтверждение получения товара ускоряет процесс, но еще нужно некоторое время на передачу данных. Изменение статуса кэшбэка должно произойти согласно срокам, которые есть на странице магазина.
С уважением,
команда LetyShops
Guys, rehabilitated! There was a mess with an unaccounted cache, as a result Vika Kievskaya resolved the issue to my complete satisfaction! Thank you, Vika! Good luck, cool service !!!
You breed people! You are scammers! They offered to buy goods for cashback, agreed and believed you! We bought the product for 4500, and in that store it costs 1000 !!! I am sitting with a child not working .. my mother-in-law paid for me .. I ask you to contact me urgently!
Good day!
We are LetyShops cashback service. When making a purchase through our service in stores, we return part of the spent funds in the form of a cashback. But we are not a store. We are not engaged in the sale and dispatch of goods.
Probably, the scammers introduced themselves on behalf of our service. We recommend making purchases only on trusted sites, having read the reviews on the Internet.
Sincerely,
LetyShops team
Generally satisfied. But it's been days when I left an open query and they still haven't resolved it and there's no way they'll contact me :(
Good afternoon.
We apologize for not answering for a long time. Due to the large number of inquiries, the help desk managers process the requests in turn. We are working to help our clients as quickly as possible. Trust me, your matter will not go unanswered.
Thanks for understanding.
Sincerely,
LetyShops team
So LetyShops threw me. I've worked with them for a long time, and it's just a complete disappointment. People! Get out of here! Out of 17 orders for Ali 11.11 cashback was displayed only 4! ??? Although all purchases, filling the basket - with the transition from LetyShops. All third-party applications are disabled, there are no viruses .... As a result, 2 rubles !!!!!!!! bonus for participating in the AliExpress 11.11 promotion For each order from 100 rubles. up to 1300 rubles. !!!!! For an order for 15,000 rubles, which went at a rate of 6% - 300 rubles. And no explanations, no apologies .... The question is closed with them .... But I still have questions .. People! Get out of here! do not waste time on them, nerves
Good day!
It is a pity that you have such an opinion.
We have not received any remuneration for your orders. To support you, we have credited the maximum amount of compensation in the form of a bonus.
Sorry that this happened with the appeal. We see that the manager has already re-contacted.
Sincerely,
LetyShops team