Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
I get cashback in myo only through contacting the support service, it is not automatically credited, letishops are credited as a bonus)
Good afternoon.
We receive all information about the user's orders automatically from the store. If cashback is not displayed, we can figure out the situation by contacting partners.
The loss of cashback can be influenced by several factors, including:
- extensions and antiviruses that are installed in the browser;
- visiting other tabs during checkout;
- non-compliance with the terms of the store or the rules for placing orders with cashback .
LetyShops team
There are no complaints about letyshops. 09/03/2021 ordered a product. In the commentary, he indicated that I would pick it up from 11/09/2021 to 09/11/2021. I came to pick up the order. They tried to sell me a display case under the guise of a new product. No one warned me about such a fraud on the part of the store. An employee at the store said that you can cancel your purchase. And he will order a new product in 4 days. Time and nerves were lost.
I made 2 orders, once the cashback did not appear, the issue was resolved through the customer support service of Letishops, the second time the increased cashback appeared without any problems and after about a month it was charged surprisingly.
Good afternoon, I will add my comment, which I wrote earlier, when the sales assistant tried to interfere with the purchase and tried to re-issue the order. The money was credited today, it was confirmed by the moyo, that is, if you go through the circles of hell and do not give to reissue the order, then there is a chance to receive money :) There are no complaints about letishops, everything is clear, the application was processed quickly.
Good day!
Thanks for your feedback.
We are glad that the purchase turned out to be profitable :)
LetyShops team
A good store for the selection of goods and prices, terms of purchase and delivery, but one big drawback - cashback never !!! is not charged automatically, only through the opening of a dispute to find a lost cashback! Checked on multiple purchases! But Letishops is great, he always compensates for the loss in the form of a bonus! It's nice)))
Good afternoon, Olga!
Thank you for sharing your experience.
If the cashback is lost, we are always ready to sort out the situation with the help of an application submitted by the user in the "My cashback" section of the account.
For all purchases to be successful, please do not forget about the store conditions and our recommendations .
LetyShops team
I do not recommend using this store - on request LETISHOP do not confirm the order, thank you again to the LETISHOP team for crediting the cashback bonus!
Hello!
Oleg, the store has established itself as a responsible partner. There may have been an error processing the data. We always try to solve the issue for the benefit of the user :)
The LetyShops team
the order 2085556171 was made through the Letishop application, then there was x7 cashback. The store did not count the cashback, the support service said that the cashback received a different service, I wonder how this is possible through a mobile application. The support service paid cashback according to the standard cashback percentage and not by x7, but at least something is not what
Good day!
Victor, we tried to support with a bonus from the service, since we did not receive anything from partners for your order. The reasons that could serve as a loss of cashback, the manager said in an appeal.
We hope that our recommendations will be useful and the situation will not repeat itself.
LetyShops team
I placed an order for hot cashback for mavic mini 2 (UAH 17,200). Cashback was to be in the area of 1560 UAH. After reading the reviews I realized that the cashback does not shine for me. But surprisingly, 2 months later the cashback was confirmed
Hello!
Sergey, thank you for taking the time to write a review :) Glad to help!
The LetyShops team
Good night! I agree with andrevasyl. I had almost a similar situation. placed an order, activated Letishops. And then an employee calls me back and confirms the order, but in the Moyo personal account it suddenly turned out that my order was canceled, and at the same time they created a new one, for which I certainly won’t get cashback, since there was no transition and activation of the cashback. But thank God the Letishops employee helped me and waited with me for 2 months until they returned my legitimate cashback. These are the "honest" employees of Moyo.
Good day!
Thank you for sharing your shopping experience with us.
It is possible that an error occurred in the store's system while processing the order.
We believe that all future purchases will only be successful and this situation will not happen again :)
Good afternoon, once again I am convinced that our people are with “greetings” and their goal is only to harm. Before this order, which I am writing about, within 2 months I made 3 more orders, I did everything completely online with delivery, somewhere I pierced to use a cashback, somewhere I used a third-party service and then I saw a promotion with a burning cashback from the fly and I think I'll check -ka (despite the negative reviews). I arranged everything as it should, in the personal account of the fly there is a record that the purchase is recorded. So, I come to the store to pick up the order and the "polite" store employee, after he punched the number of my order, immediately began to ask if I wanted to place an order for a new girl or if I had another phone number to place an order on, I immediately I understood what the matter was, that the dude was not a mistake and was trying to cancel my order so that I didn’t get anything on the fly, in the end I refused to answer all the stupid questions about reordering the goods, to which I received even more stupid questions “why don’t you want to reissue to girl, what's the problem, etc. "? Well, as if for the first time I meet such nonsense that they immediately rubbed me in so brazenly, thinking that I would lead, not an ounce of conscience at all. I haven’t worked in this area, I don’t know how everything is organized, but if sellers are knocked out that there is 9% cashback on the purchase and they are trying to cancel it at any cost, while they are very stupid and straightforwardly trying to cancel, then excuse me, why do you need such a partner? Why then do these shares if they are trying to dilute? Just do not issue cashback for this store and employees will not engage in such nonsense, and customers will not be deceived. Thank you for your attention. Ps Although the seller tried to make a fool of me, rude, he didn’t understand why I don’t want to re-order (really strange, why), but still I outplayed him in this game, it’s a matter of principle, I said something that didn’t leave he no longer has a chance and the order was executed, the one that was fixed on the fly, I wonder how the store will continue to insert the sticks into the wheels. This is what it means when there is a person inside technology and when he influences the process. To be continued. Pps even though cashback in banks works more reliably, otherwise such services like a lottery work out) Ppps, to be honest, at some point I wanted to take, turn around and leave, that is, this behavior of the store repels from itself more than attracts (but the matter of the principle is not win prevailed before "leave the battlefield")
Good day!
The store has established itself as a reliable partner :)
We understand that the situation is unpleasant. Neither the service nor the partners can influence the checkout process of the store employee. The main thing is that the purchase is carried out by the one that is executed online through LetyShops.
We sincerely hope that this will not happen again.
LetyShops team