up to 1.15 %
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Purchases at Цитрус UA with cashback in Switzerland

(2.40) Average rating of the store
Reviews on Цитрус UA (115)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 40 - 70 days
Information and conditions
1.15 %
За товари усіх брендів, окрім Apple / Samsung / Xiaomi у категоріях Смартфони / Мобільні телефони / Смарт-годинники / Фітнес-браслети / Планшети (за перелічені бренди кешбек 1%)
Важливо! На товари брендів Apple / Samsung / Xiaomi у категоріях Смартфони / Мобільні телефони / Смартгодинники / Фітнес-браслети / Планшети не діють жодні підвищення (Гарячий кешбек, статуси LetyBronze, LetySilver, LetyGold, Lety-коди). Кешбек за них буде нарахований по ставці 1%.
Якщо захочеш внести зміни в замовлення та зберегти кешбек, скасуй попереднє замовлення протягом 7 днів, після чого сформуй нове вірне замовлення через LetyShops.

Кешбек не нараховується: 
- за передзамовлення;
- при використанні програми лояльності "Цитрус Обмін";
- при частковій оплаті бонусами магазину;
- при оформленні через event.citrus.ua або citrus.ua/travel;
- при оплаті від юридичної особи;
- за замовлення, оформлені через мобільний додаток Цитрус UA.

Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.

Reviews on Цитрус UA (115)

(2.40) Average rating of the store
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Юлія Босак
12.12.2022

If you do not want to spend a lot of nerves because the store almost immediately cancels the order and asks you to create a new one, then do not buy from this store. I don't understand why they went to letishops in the first place, since they don't have established processes within the company. I ordered from them several times over the summer and each time I had some trouble with them. The cashback simply didn't show up for inexplicable reasons, then you can't pay with Google Pay (still can't, they could fix this problem, but they don't care about customers), then they constantly cancel your order without warning you. The impression of the store was very spoiled. I will not take anything from them again.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
15.12.2022

Hello!

Julia, on 12/12/2022 at 09:05, after accepting the order for work, the responsible manager called you to inform you. Unfortunately, the connection with you was not established.
At 11:06 a.m., you independently contacted the hotline regarding the issue of payment for the order. Given that one of the product items was out of stock, the request has been re-passed to the responsible manager to provide you with feedback.
The manager, immediately after receiving the request, called again, but the call was automatically reset again. Due to the fact that it was not possible to establish contact with you, the order was canceled.
Next, you applied again by calling the hotline yourself regarding the order and payment issues.
At the same time, the manager called you to provide feedback on the situation.

We apologize for the inconvenience!
For your part, thank you for your feedback! We are working every day to improve and debug processes to ensure their smooth functioning in martial law conditions, as well as to restore the correct operation of GooglePay.
Good day!

Citrus UA store

The review was translated from Ukrainian using Google Translate.
Александр Тищенко
27.11.2022

I did not like the negligent attitude to the order. First of all, the very expensive delivery by new mail was not announced, instead of telling the cost of delivery and arranging a self-pickup from the store, the operator tried for 5 minutes to find unnecessary insurance for the phone. The delivery of the phone (1 kg and costing ~47 thousand hryvnias) cost about 400 hryvnias. Secondly, instead of a warranty card, the phone was sent a warranty for headphones that I did not order, my warranty was not sent. Maybe it's just a mistake, but it was possible to check whether the order was filled properly. It's amazing how you can not notice the 3-digit number in the warranty card and the 5-digit number in the check that is attached next to it. And last but not least, they did not charge double cashback because the order was not registered with the service, although I have been using LetyShops for several years and this is the first time I have encountered such a situation. Thank you that LetyShops reimbursed at least half of the cashback.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
30.11.2022

Hello!

Oleksandr, yes, we were refused payment of the commission, because the order was not recorded by the service. Such a situation could arise if:
- third-party extensions are installed in the browser;
- there was a switch to other tabs during order processing;
- there was a click on the advertising banner; - the product was added via a link from another site, etc.

We always try to help. We believe that future purchases will bring only positive emotions.

The LetyShops team

The review was translated from Ukrainian using Google Translate.
Евгений
11.11.2022

I recommend this store! Increased cashback came without any questions! Even the order number was changed because the product was in another store in the city, but the cashback came anyway. 1.5 months have passed. I took the goods through payment in installments, and the bonuses go to the account of the citrus itself. You can't find a better store! And I also want to thank Citrus support for prompt responses. (Namely manager Maya).

It is surprising that this store is given a bad rating. But my husband and I made 3 purchases of Apple products with increased cashback due to payment in installments, and everything arrived! I recommend!!!

The review was translated from Ukrainian using Google Translate. Show original Show translation
visartsim
09.11.2022

Everything is great, in 90% of cases the store confirms the cashback, and when it refuses, Letyshops always resolves the situation in favor of the client:) Thank you!

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
09.11.2022

Hello!

Thanks for the feedback :)
Glad you are shopping with us.

The LetyShops team

The review was translated from Ukrainian using Google Translate.
frezer91
16.02.2022

I ordered an iPhone with payment in installments. I specifically created an order through LetiShops for cashback, since the purchase is not cheap. There were certain misunderstandings with the order, since at first the color I needed was not available at the nearest store, the order was canceled, a new one was created, and I already agreed that my design bureau would be lost. I was very surprised when I recently received a notification that the cashback for this order was confirmed. Nice store, I often buy equipment in it.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
16.02.2022

Good day!

Cool!
Congratulations on a great and profitable purchase ❤

Team LetyShops

The review was translated from Russian using Google Translate.
Oleg Khrulov
08.02.2022

I constantly make purchases in this store, get cashback for Letishop, get cashback from the store itself. I withdraw cashback from Letishop, I make purchases for cashback from the store. Minor flaws or overlays, as elsewhere. In general, everything works well. I see a lot of negative reviews here, judging by the context, the people who write them approach the issue too superficially and do not delve into the details of the services provided by Letishops and Citrus, which is why a negative experience arises. Be careful, find out the conditions before making a purchase and you will have a more positive experience.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
08.02.2022

Good day!

Oleg, it's great that purchases with the service bring benefits :)
We are glad to cooperate.

Team LetyShops

The review was translated from Russian using Google Translate.
Удивительная Планета
22.12.2021

I bought a smartphone zte 2019 bled a7 in 2020, it is no longer updated. Selling the left is not licensed, but so far it works, only there are no updates for a year.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
22.12.2021

Hello!

We recommend that you contact the store's support service to clarify information on the purchased smartphone. We are sure that Citrus UA employee will tell you :)

LetyShops team

The review was translated from Russian using Google Translate.
Roma Ruzich
10.12.2021
Got a raised cashback. Everything is O.K.
The review was translated from Russian using Google Translate. Show original Show translation
Алексей Вечеря
04.12.2021

Cashback for the unicycle received

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
04.12.2021

Alexey, good afternoon!

Congratulations on your great purchase :)

LetyShops team

The review was translated from Russian using Google Translate.
shuron@mail.com
24.11.2021

I wanted to buy a new iPhone. They called back from citrus and offered to buy a phone from the window at the price of a new one! Bravo!

The review was translated from Russian using Google Translate. Show original Show translation
Роман
16.10.2021

I placed an order, cashback appeared on the site, I have been using the phone for three months now. But only now I noticed that the cashback was rejected. In the personal account, two orders, one with cashback canceled, and the other with the same product, for the same amount - fulfilled. Where did the second order come from and why was the cashback rejected?

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
18.10.2021

Good afternoon!

Roman, we turned to our partners to understand the situation. The manager will contact you as soon as the information appears :)

The LetyShops team

The review was translated from Ukrainian using Google Translate.
Анна Заболотная
15.10.2021

I ordered a phone. Everything is fine. The son has been using it for a week now and everything works. Only the cashback did not come.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
15.10.2021

Good day!

Anna, thanks for sharing your review :)

Cashback will be credited to the balance automatically after processing the order data. We publish the waiting times on the page of each store, and the confirmation date can be checked in your personal account. If you have any questions, write to us in the "Help" section. Always in touch :)

LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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