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Don`t forget about Cashback shopping rules

Purchases at Booking.com with cashback in Switzerland

Waiting time for crediting cashback
Average waiting time for cashback: 60 days from the moment of departure
Maximum waiting time for cashback: 90 days from the moment of departure
Information and conditions

Cashback is credited for booking of hotels and apartments only.

 

Due to the spread of coronavirus (COVID-19) access to some places of destination may be limited. We recommend you to book hotels with the free cancellation option.

Cashback is not credited: 
- for paid taxes and hotel fees (they are usually stated apart); 
- in case of using Wizz Discount Club Card
- for cars rented via Booking (to receive cashback for that you have to go to the website via Rentalcars page); 
- for the "Booking.basic" category (information about that can be found near the room price). 

Attention! Cashback is credited within 90 days after the date of actual departure from hotel

 

Cashback cannot be combined with any kind of bonus or discount.

 

Processing of lost orders occurs only if a printed receipt issued at hotel that confirms your stay is provided. Screenshot of room reservation from your personal account or bank statement is not considered any longer. 

 

The room price after going to Booking.com from our website can differ slightly from the one displayed if visiting Booking directly. We recommend you to sign up or log in to your existing Booking account (if provided) to check the price.

Reviews on Booking.com (13)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
16.06.2020
It takes time, but well
The review was translated from Spanish using Google Translate. Show original Show translation
07.03.2020
I had to wait 90 days, but I finally got a 5% refund. Nothing bad :)
The review was translated from Spanish using Google Translate. Show original Show translation
30.01.2020

For the second time I do not credit cash back on this website

The review was translated from Spanish using Google Translate. Show original Show translation
31.01.2020

Good morning.

Thanks for writing to us. We are happy to help you solve this situation. We have already created a query in the Help desk. You can find it in your personal account in the "Help" section. We look forward to your response.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
26.11.2019

I'm still waiting, I've been waiting for a reply for 15 days. I've sent you 2 messages.

The review was translated from Russian using Google Translate. Show original Show translation
27.11.2019

Good afternoon.

We apologize for not answering much time. We see that the manager has already answered you in a query.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
09.11.2019

I think it is a great delay not being able to receive the cashback that is done through the app from the mobile, today most of us make reservations with the mobile, not from a PC

The review was translated from Russian using Google Translate. Show original Show translation
09.11.2019

Hello!

In fact, cashback is not credited for orders placed through the mobile application Booking.com (Android or iOS). When making a reservation from a mobile browser or our application, the cashback will appear in your account.

Regards.
LetyShops team

The review was translated from Russian using Google Translate.
04.11.2019
After the estimated time on the reimbursement of my money, I spoke with the service and apart from being very kind they helped me with my reimbursement, very happy.
The review was translated from Russian using Google Translate. Show original Show translation
18.10.2019

I have been told that I will not be reimbursed for making a reservation from my mobile phone ☹️

The review was translated from Russian using Google Translate. Show original Show translation
21.10.2019

Hello!

Cashback is not credited for orders placed through the mobile application Booking.com (Android or iOS). When making a reservation from a mobile browser or our application, the cashback will appear in your account.

Regards.
LetyShops team

The review was translated from Russian using Google Translate.
06.10.2019

I was a little fly if the cashbank would be effective, since it was € 6 and the truth is that it took almost 2 months but in the end I arrive, at the moment very satisfied.

The review was translated from Russian using Google Translate. Show original Show translation
23.09.2019

I put a star because I can't make my face angry. This is a scam, I made a hotel reservation here, I made the payment at the hotel and they never returned the percentage they say they offer. The same happened to me with aliexpress

The review was translated from Russian using Google Translate. Show original Show translation
24.09.2019

Good afternoon.

The loss of cashback is an unpleasant situation. Things that can cause the loss of cashback:
- third-party browser extensions;
- the use of promotional codes / coupons from other sites;
- transition during purchase in tabs / pages.

We create a consultation to the attention service to solve this matter. We will wait for an answer.

Regards,
LetyShops team

The review was translated from Russian using Google Translate.
18.09.2019

It has been almost a month (26 days) since check out and I have not yet been returned from the Cashback of the hotel I have been to. It still indicates that it is pending, when it had already been paid and the reservation has not been canceled. I have sent an email to support@letyshops.com, 72 hours have passed and still no response.

The review was translated from Russian using Google Translate. Show original Show translation
23.09.2019

Good afternoon.

On the Booking service page it is written that the refund is confirmed on average for 60 days from the actual date of departure from the hotel.

We apologize for not answering much time. We see that the manager has already answered you in a query.

Team
LetyShops.

The review was translated from Russian using Google Translate.
04.09.2019

I have also had problems with booking cashback, curious that with Chinese stores this does not happen to me.

The review was translated from Russian using Google Translate. Show original Show translation
04.09.2019

Good afternoon.

Each store has its own conditions to credit cashback. You can find these recommendations on the store page after the transition. If you have any difficulty or question, you can always write to the customer service.

Regards,
LetyShops team

The review was translated from Russian using Google Translate.
27.08.2019

I have made a reservation and nothing appears

The review was translated from Russian using Google Translate. Show original Show translation
29.08.2019

Hello!

To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your response.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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