Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
Cashback was confirmed for 60 days. Everything is as in the description, through the desktop.
I paid for the order back in early October, in mid-October we already left the hotel, but there is still no money ... 3 stars in the hope of confirmation ...
Hello!
Thank you for your feedback. Cashback is confirmed on average within 60 days from the date of actual check-out from the hotel.
The maximum date for confirming your order is 12/04/2017.
If the rules for purchases with cashback have not been violated, cashback will be credited no later than this period.
The time for crediting is necessary for the store for the order confirmation process and other technical delays that may arise.
If you have questions and suggestions about the work of our service, be sure to write. We are always in touch :)
Sincerely,
LetyShops team
I agree with many that it works crookedly. In order for it to work exactly, you have to clear the cache and cookies, but I don't always remember this, and I don't want to lose history and authorization on sites every time. Plus, nothing was confirmed on booking. I will use alternative bonus programs.
Hello!
Thank you for your feedback. Indeed, the cashback for your orders is displayed with the "Pending" status.
We understand that you want to get cashback as soon as possible, but the service needs some time to check the information on orders and transfer it to us.
Do not worry, please, if you have placed orders according to all the recommendations, cashback will be credited to your balance.
On average, cashback is confirmed within 60 days from the date of actual check-out from the hotel.
To successfully accrue cashback, you do not need to clear the cache and cookies of your browser every time. Adhere to the rules for making purchases with cashback , as well as the conditions that are published on the Booking.com page, and each of your orders will be successfully automatically recorded.
If you have any questions, be sure to write. Have a good day!
Sincerely,
LetyShops team
In October, I paid 100,000 for the hotel, cashback has not yet been credited.
Hello Valentine!
Thank you for your feedback. Unfortunately, we have not received information from the Booking.com service for your order. To find out the reason for the non-accrual of remuneration, please leave an appeal from your personal account, the "Help" section and specify the information about the order that has not appeared.
We will wait for your request and will do our best to help.
Sincerely,
LetyShops team
From time to time I read reviews just for the sake of interest, I use the fly service most often for trips (I buy tickets and book hotels). For almost a year of work, there were only two times when the cashback was not displayed and then the support service helped both times. I don’t understand where these angry reviews come from !! Apparently the users themselves are doing something wrong, and blame everything on the service.
Everything is the same as in previous reviews !! I went to the site, transferred it to the application, bought it, and naturally no cashback came. It's stupid guys to make excuses with OSes, iphone is one of the most popular phones !!!!
Hello!
Thank you for your feedback. Unfortunately, according to the terms of the service, cashback is not credited for orders made in the Booking.com mobile application (Android or iOS). And in order not to mislead our users, we have published this information on the landing page of the Booking.com service.
So that in the future every your order is successfully recorded, place orders either from your computer or from our application, which is available for Android devices.
IOS app coming soon)
Also, do not forget about the rules for making purchases with cashback: https://letyshops.com/pravila
If you have any questions, be sure to write. We are very friendly.
Sincerely,
LetyShops team
Everything is the same as in the previous review - I clicked the button Go to the store on Booking, made a hotel order, nothing in the alerts. And after this cool update. You have never heard there, do not touch or go into the system if everything works. Technical support, instead of technical support, asks one hundred unnecessary questions. Give me 500 rubles and frolic here yourself.
Good day!
Thank you for your feedback. Don't worry, we've kept everything of value. The changes did not affect the cashback rates and the accrual process. Like your balance, Lety statuses and Lety codes.
If the cashback for your order was not automatically registered, most likely there was a mistake in the ordering algorithm or the reason is still in the device from which the order was placed.
For the successful accrual of cashback, it is very important to adhere to the rules for making purchases with cashback , as well as the conditions that are published on the transition page in Booking.com.
It is very important for us to be satisfied with the work of the service and to help solve the problem in your favor. But, unfortunately, we cannot cope without your help. Please answer the questions the customer care manager asks you.
Have a good day!
Sincerely,
LetyShops team
I went to Booking, booked a room, but the LetyShops extension for Chrome didn't even meow about the possibility of cashback! On hotels.com immediately offers, and then a complete ignore. Only by accidentally visiting the LetyShops website did I see that I could get a cashback. Abydna, eh! :-(
Good day!
Thank you for your feedback. We understand your indignation that the extension has not been activated on this site. Unfortunately, the Booking.com service prohibits the use of our extension on their website, and in order to receive a cashback, you must make a direct transition to the service by clicking the blue "Go to the store" button.
We provide you with a list of stores / services with which we cooperate, but they prohibit placing the extension: http://qoo.by/32PD
If you have any questions about the work of our service, you can always contact us through the "Help" section or write to the online chat, we will be happy to help.
Sincerely,
LetyShops team
Why is there no notification about the accrual of interest. I went to the store through the service, but the reaction was zero. Even the browser permission is not responsive to Booking.com. All extraneous services are disabled. The point is then to use your services and promotions.
Good afternoon, Igor!
Thank you for your feedback. Usually, cashback is displayed in your personal account within 24 hours from the date of purchase.
If more time has passed, but cashback has not appeared, please create an appeal to the Customer Care Service through the "Help" section of your personal account: https://help.letyshops.ru/hc/ru, our managers will take care of resolving the issue.
We would also like to draw your attention to the fact that our extension does not work on the Booking.com website. Unfortunately, recently Booking.com prohibits our extension from working on the site.
To get cashback from the store, you just need to go from our website to the store directly.
You can see the full list of stores that prohibit our extension here .
We will wait for the appeal.
Sincerely,
LetyShops team
I clicked the button Go to the store on Booking, made a hotel order, nothing in the alerts.
Hello, Gleb!
Thanks for your feedback. Usually, cashback is displayed in your account within 24 hours from the moment of registration. If the cashback was not displayed, it is likely that third-party extensions affected our affiliate link, or the order was not placed taking into account the rules for purchases with cashback: https://letyshops.ru/pravila
You can always contact us. Care managers are always happy to answer all questions and help in any situation.
Have a good day!
Sincerely,
LetyShops team
Good day!
Thanks for your feedback. Igor, cashback for orders placed through the LetyShops application is successfully credited to the balance of our users. Under the terms of Booking.com, cashback is not credited specifically for orders placed through the Booking.com service application.
If you made a purchase through our application and went to the mobile version of the Booking.com website, but the cashback did not appear, please leave a request through your personal account, the "Help" section, we will make every effort to find out the reason for the loss of cashback and help.
If you have any questions, be sure to write. Have a good day!
Sincerely,
LetyShops team