0.5 %
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Purchases at tutu.ru with cashback in Canada

Waiting time for crediting cashback
Average waiting time for cashback: 20 days after the trip
Maximum waiting time for cashback: 40 days after the trip

Кэшбэк за заказы из tutu.ru может появиться в личном кабинете в течение 2 дней после оформления. 
 

Стоимость билета после перехода с нашего сервиса может отличаться от стоимости при прямом входе на сайт tutu.ru.

Максимально возможная сумма кэшбэка за один заказ - 384 рублей.

 

Важно! Кэшбэк не начисляется:
- за оплаченный заказ из категории Туры;

- за оплаченный заказ из категории Авиа;

- за заказы, сделанные в мобильном приложении tutu.ru.

Reviews on tutu.ru (106)

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We want the feedback to be helpful to people who buy with the cashback in Letyshops.
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31.07.2018

Hello, I bought train tickets 07/30/2018 from St. Petersburg to Moscow and back Sapsan, order 75680942622715 and 75480942621282, cashback was activated, but the order was not credited.

The review was translated from Russian using Google Translate. Show original Show translation
09.08.2018

Eugene, hello!

Thank you for your comment.

There are a number of factors that affect the loss of rewards. We created a call to the care service to help you figure this out. We will be glad to receive information about the order on the "Help" - "My Calls" tab.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.07.2018

I purchased 07/10/2018. ticket for the airline’s flight from Arkhangelsk to St. Petersburg on July 14, 2018. Order A1807348922115. Cashback was activated but for some reason did not enroll. (missing pending)

The review was translated from Russian using Google Translate. Show original Show translation
26.07.2018

Good afternoon, Anastasia!

Thank you for writing to us and reporting the non-accrual of cashback.

We really want the use of the service to be comfortable for you and bring only pleasant emotions.

It is important for us to help understand the reason for the loss of rewards. However, without your help we can not cope. An appeal # 1385127 to the care service was created from your account. You can answer the appeal through the "Help" section of your personal account.

Feedback will be appreciated.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.07.2018

Hello, I bought a ticket 07/13/2018 cashback did not accrue, for the purchase of a train ticket.

The review was translated from Russian using Google Translate. Show original Show translation
29.07.2018

Hello, Ivan!

Thank you for writing about the situation.

In order to help, we created a call to the customer care service. You can familiarize yourself with the appeal and give an answer in the Help section of the Personal Account - My Contacts section. We will wait for feedback.

Have a wonderful day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.07.2018

Hello. No cashback was accrued for the purchase of railway tickets purchased on 07/09/2018

The review was translated from Russian using Google Translate. Show original Show translation
21.07.2018

Maxim, hello!

Thank you for reporting non-accrual.

Several factors can affect the loss of cashback, including: the operation of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes or violation of the conditions of the store.

To help you understand this issue, we have created an appeal No. 1381121 to the care service.

We will be glad to receive information about the order on the "Help" - "My Calls" tab.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.06.2018

Hello. No cashback for the purchase of train tickets purchased on June 8, 2018

The review was translated from Russian using Google Translate. Show original Show translation
16.06.2018

Hello, Elena!

Thank you for writing.

To help in this situation, we have created a call to the customer care service on your behalf. You can answer through the "Help" section, the "My contacts" tab.

We will be grateful for your assistance.

Have a good day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.06.2018

Hello! I want to thank the LetyShops team for their attention to us. At tutu.ru, I often order tickets for myself and my colleagues. Cashback always appears the next day after paying for tickets and is immediately available for withdrawal. I haven’t tried to shoot yet, but I am very pleased with the service.

The review was translated from Russian using Google Translate. Show original Show translation
15.06.2018

Hello, I bought two train tickets, cashback accrued four days later, which was very pleased, thank you.

The review was translated from Russian using Google Translate. Show original Show translation
14.06.2018

I purchased 06/12/2018. ticket for the Pobeda airline flight from Surgut to Moscow on July 5, 2018. Order No. A1806340252757. And also ordered train tickets Moscow - Kiev. Order No. 74680903787290. Cashback was activated but for some reason was not credited. (not even waiting)

The review was translated from Russian using Google Translate. Show original Show translation
26.07.2018

Hello, Glory!

Thanks for the feedback. To understand why a cashback was not recorded for the order in tutu.ru, we created an appeal to the care service No. 1365522 from your account. You can answer manager's clarifying questions through the "Help" - "My appeals" section.

Together we will definitely solve this issue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.06.2018
Hello! 06/07/18, bought 2 tickets for the train St. Petersburg-Helyulya 753 rubles. 20 kopecks .. Cashback has been activated. But for some reason it is not charged. Here is a link to a paid check https://yadi.sk/i/BdD4pFPQ3XZsGm
The review was translated from Russian using Google Translate. Show original Show translation
11.06.2018

Good afternoon, Maria!

Thank you for your comment. We see that you have created an appeal to the care service and your question has already been resolved.

Our recommendations will help you get cashback automatically for future orders, as well as information on the page of each store.

Help will be needed, be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.06.2018

No cashback for purchasing airline tickets.

The review was translated from Russian using Google Translate. Show original Show translation
05.06.2018

Hello, Alexey!

Thank you for your feedback.

We ask you not to worry ahead of time. Usually cashback is fixed during the day. If the funds do not appear on your balance sheet - be sure to write to us. To do this, you can follow this link: https://help.letyshops.ru/hc/en/requests .

There will be questions - write, we will be happy to answer.

Have a nice evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.06.2018

Good evening! For the purchase of railway tickets, the tickets purchased on 01.06 were credited, but for the purchase on 03.06 - no (((

The review was translated from Russian using Google Translate. Show original Show translation
11.06.2018

Good afternoon, Svetlana!

Thank you for your comment. We highlight several factors that may lead to non-accrual of cashback. They are described in more detail in the cashback purchase rules . Additional conditions (if the store has one) can be found on the page of each store on our website.

On your behalf, we have created a call to the care service. Cashback has already successfully replenished your balance.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.06.2018

Not accrued cashback for the purchase of train tickets

The review was translated from Russian using Google Translate. Show original Show translation
04.06.2018

Good afternoon, Sophia!

Thank you for writing to us. To resolve this issue, we created a call to the service on your behalf. You can answer the appeal through your personal account, section "Help".

Waiting for your reply.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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