Purchases at Temu with cashback in Canada
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added, or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
Reviews on Temu (1061)
Therefore, we publish only our customers' reviews.
- Argentina
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Colombia
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Italy
- Kazakhstan
- Mexico
- Netherlands
- New Zealand
- Norway
- Other country
- Peru
- Philippines
- Poland
- Portugal
- South Africa
- Spain
- Sweden
- Switzerland
- USA
- Ukraine
- United Arab Emirates
- United Kingdom
It's true that the cashback takes a while to process before you can withdraw your balance, and having to transfer it to PayPal isn't ideal, but other than that, they deliver and everything's great. Recommended!
Please note that you need to order through the website, not the app. I did not receive any cashback, but I was given a small compensation from Letyshops.
Good day!
Indeed, Temu transfers rewards exclusively for purchases made on the store's website, which opens after switching from LetyShops.
If you switch from the site to the Temu app, the cashback will not be credited.
To avoid such situations, please pay attention to the store terms and conditions before making a purchase.
And why haven't they been accruing cashback for 3 months?
Greetings!
We understand that you want to get your cashback as soon as possible, but it takes time to confirm the bonus. The approximate terms are published on the store page. You can also see the confirmation date in the "My Cashback" section.
The maximum time for Temu cashback to be credited is 100 days. But it usually happens faster ️;)
Have a good day!
Why hasn't cashback been credited for 2 months?
Congratulations!
Your 100% cashback is currently in the "Pending" status as partners need time to process the order and transfer the data to our system. In the "My Cashback" section you can see the estimated confirmation date. It is calculated according to the deadlines specified by the store.
For Temu, the maximum cashback confirmation period is up to 100 days, although usually everything arrives much faster :)
The customer service manager (section "Help") is waiting for the cashback to be credited together with you to monitor the accrual.
Everything seems fine, but how should cashback be confirmed?
Greetings!
Each store has its own cashback accrual deadlines. They are posted on the page upon checkout.
As soon as partners transfer the commission, the status changes to "Credited".
If you have any additional questions, you can always write to us in the "Help" section.
