Purchases at SHEIN with cashback

Good afternoon.

Things that can cause loss of cashback:

- third-party browser extensions;
- the use of promotional codes / coupons from other sites;
- transition during checkout in tabs / pages.

We created a help desk inquiry to resolve this matter.

Greetings,
LetyShops team

Good afternoon.

We see that you have already created a query in the customer service. We are very sorry for waiting for a response. The advisor will respond to you in the short term.

Sincerely,
LetyShops team

Good afternoon.

Brenda, we are also interested in getting the cashback. If the order does not appear in the user's account, the partners do not pass on the commission for the purchase. To solve this situation, we have created a consultation to the attention service. You can write us by mail or in your personal account, the section "Help", "My queries". We wait for your reply.

Sincerely,
LetyShops team

Hello!

If the conditions change in the future, we compulsorily publish this information on the store page.

Greetings.
LetyShops team

Good afternoon.

Thank you for ordering with LetyShops.

We see that your purchase is in the "Pending" status. Partners need time to process and transmit order data. Information on the maximum accreditation time for orders is on the store page.

Greetings,
LetyShops team

Good afternoon.

To resolve this issue, please contact SHEIN store support. We hope everything goes well.

Greetings,
LetyShops team

Hello.

To understand why the refund was not credited to your account, we created a help desk inquiry. You can find it in the "Help" section, "My queries". We look forward to your response.

Greetings,
Letyshops team

Good day,

We will review this situation together. We have created a request in our customer support, but we have not received your response. Please contact the customer support advisor via email or the "Help" section of our website in your Profile. We await your reply.

Greetings,
LetyShops team