Purchases at Moyo.ua with cashback in Canada
- В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / LG / Samsung / Sony, а також товари з категорій Мобільні телефони / Смартгодинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
- Кешбек за замовлення по безготівковому розрахунку нараховується по ставці 0.3%-0.5%. Спочатку кешбек з'явиться з максимальною ставкою, але при підтвердженні буде перерахований.
Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Reviews on Moyo.ua (289)
Therefore, we publish only our customers' reviews.
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A very strange situation. I made a lot of orders in Moyo and all cashbacks came and everything was fine. The orders were not very large. And then I make 2 orders for a total of about 600 thousand UAH and NONE OF THEM appears in the waiting status. I have already paid for everything and took it away. Appeals to those who will support Lety and Moyo have been sent, but so far 3 weeks and the result is 0. I'm starting to think that someone just doesn't want to pay such a cashback.
Hello Valery!
Thanks for leaving a comment.
Sorry for making you wait for a response for orders that were not displayed. We do not work with stores directly, but through partner programs. Therefore, it may take a little longer to get the results. We will do our best to resolve the issue in your favor. Your appeal is under the control of our manager. As soon as an answer is received, we will contact you immediately.
Sincerely,
LetyShops team
Cashback by itself is not credited, only after you write to support, and this happens after 45 days.
Good day!
Thanks for writing to us. The store description on our website indicates the average time for cashback crediting. Cashback can be credited both earlier and later than this time. Indeed, we focus on terms of approximately 45 days, and if during this time cashback is not credited, we help to speed up the crediting of rewards.
If you have any additional questions, be sure to write. Have a nice weekend!
Sincerely,
LetyShops team
Sergey Kharchenko, the purchase in the Mouo store was made on 05/01/18, the cash was credited and went through the confirmation stage. As of 05/22/18, there is no information about the purchase in the personal account at the Leti shop, there is also no cash crediting
Good day, Sergey!
Thanks for writing to us. The account from which you left a review was registered only on 05/22/2018. Most likely you made a purchase from another account.
We would like to draw your attention to the fact that according to the rules of our service, it is forbidden to have several LetyShops personal accounts.
We contacted you through the "Help" section to resolve the situation.
Waiting for your reply.
Sincerely,
LetyShops team
Be careful, Moyo cash is not credited! Out of 4 purchases, 4 failed.
Hello Anton!
Thank you for your feedback.
Orders from this store are successfully registered in our system. To get cashback, it is important to adhere to our recommendations for purchases with cashback and the conditions published in the description of partner stores.
According to the data from your personal account, the issue is resolved in circulation # 1346615 and cashback is credited to your balance.
If you have any questions or wishes, please contact us.
Good weekend!
Sincerely,
LetyShops team
Cashback is not credited, a month and a half has passed. The "care" service requires a check, which is not available due to the circumstances. The screen from the store is not enough for them.
Hello Sergey!
Thank you for your feedback.
According to the data from your account, the cashback for the order that you indicated in the circulation is already credited to the balance automatically. We hope that in the future there will be no difficulties with the accrual.
If you have any questions - write, we will try to help as soon as possible.
Enjoy your shopping!
Sincerely,
LetyShops team
A month has passed, but the cashback has not been credited.
Hello!
Thanks for writing to us. 30 days is the average time for cashback to be credited from this store. Some orders are credited early, some later.
The process of order confirmation and cashback crediting is automatic, and as soon as the store sends the corresponding confirmation, its status will change to “Enrolled”. Time for crediting is necessary for the store to be completely sure that you will not return the goods, for the order confirmation process and other technical delays that may arise.
If the cashback is not confirmed within 10-14 days, be sure to inform our care service, we will help you resolve the issue.
Sincerely,
LetyShops team
