After making a purchase of 600 euros they tell me that the cash back has not been registered when I met all the requirements, I had a 3% cash back and I followed all the steps correctly through the app as usual. In small purchases they give 4 cents without problems... in which the cash back is greater, the store washes its hands.
Good afternoon!
We understand your displeasure, but unfortunately we do not have the opportunity to send the request for the search for cashback to the partners, since the store does not accept them. We very much hope that situations like this do not happen again and that future purchases will please you with cashback.
All the best.
The LetyShops team
Does half mark lately the casback or it does not credit it on time or it takes a long time to do so, I have made a purchase with the cahsback that with the 10% that is 13 euros and I made the order yesterday and I have received it today and the casback still does not appear correctly, and several orders also more than 3 months and still does not prove it, it seems little insulting to me
Hello Jose!
Each store that is among the members of LetyShops has its own approximate periods of time to credit the cashback. You can always find it on the store page on our website before making a purchase. We see that your increased cashback has already been adjusted and is displayed correctly.
If you have any questions, you can contact our agents through the Help section of your account. We are always ready to help you with any questions :)
All the best.
The LetyShops team
I have made two purchases, everything perfectly, even when I finished paying I put cashback activated. But they refuse me the cashback. I do not understand anything
not recommended at all, I have made 2 purchases and both have had to claim the cashback. Besides, it does not count as money for the welcome bonus ... The truth is that nothing is recommended
Hello!
It's a shame that you have such an experience. For some reason we have not received a commission for your orders. Unfortunately, we do not have the opportunity to find out the reasons for the loss of cashback as the store does not accept our requests. We have already credited the cashback to your balance for your first order. As for another order, a ticket has already been created. Our agent will contact you as soon as possible.
All the best.
The LetyShops team
I give them a star for giving them something, because I find it shameful to spend 350 euros on their website and cancel my cashback for ... why? For having used the € 10 welcome discount that they gave me for being a new customer? I mean, € 340 spent and nothing back. Luckily Letyshops gave me at least 5 euros as a courtesy voucher.
Hi Jessica!
We are very sorry for the situation that occurred. Unfortunately, the cashback is not credited if you use a coupon or discount code. We have published this information on the store page so that all users can find it before making purchases. We hope your future purchases are successful.
All the best.
The LetyShops team
The same thing that several users have already commented has happened to me, I bought an item of 260 euros and I owned 15 euros of cashback, the purchase does not appear and when I open the letyshops request it tells me that it cannot claim the store and they give me 5 euros in compensation, I find it a shame that this store is still in letyshops and that it has lost 10 euros and does not have the right to claim the store because it does not accept applications. On top of that, it is justified to me that I may have made the wrong purchase when I use letyshops almost daily in other stores and I never have problems ... either they eliminate this store or they will have many losses.
Hello.
We understand your dislike. Unfortunately, the partners did not transfer the reward for the order and we cannot send the requests to this store, therefore we cannot credit you the cashback in full. We very much hope that your future purchases are successful.
All the best.
The LetyShops team
A shame. I made a purchase taking advantage of the fact that it was on sale and that the cashback was multiplied. Media Markt has just canceled the order 5 days later, and the product does not appear, so even if I could buy it again, it would not be on sale or have increased cashback. A shame
Hello.
We are very sorry for the situation that occurred. Don't worry, we often offer supercashback on our website and through the newsletter. Follow our news;)
All the best.
The LetyShops team
Well, it happens that once there was a 16% discount. It was not registered. I bought an Apple Watch for € 200 and instead of giving me the money limit (€ 15), they gave me € 5 :(
Hello Alberto!
We understand your emotions, but we also do not receive a commission from the store. We have credited a maximum possible bonus from our funds. We very much hope that your next purchases will be successful.
All the best.
The LetyShops team
Injustice that does not serve for orders in stores in the Canary Islands.
Media Markt has never confirmed crashbacks, it has always been Letyshop for small amounts. When buying a television for the amount of € 313, both Media Markt and Letyshop hit me. I don't understand how they offer a crashback when neither of them complies.
Hi Javier!
We understand your dislike. For our part, we try to help our users get a refund. But unfortunately, we don't always have the opportunity to make up for the lost refund from our account. If for some reason you do not get the cashback of the orders placed with us, we are also left without remuneration.
We hope that the next purchases will be successful.
All the best.
The LetyShops team
I bought a laptop worth more than € 1000 and never knew about the cashback. What should be more than € 30, resulted only € 5 from Letyshops funds, when it is Mediamartk that should compensate the user. I am about to formalize a complaint, surely there is some way for scam or something similar. If someone knows something, please let me know.
Good morning Jose!
We understand your frustration. However, we are also left without remuneration for this order. Since we are unable to contact partners, we have credited the maximum possible bonus from company funds. We hope this does not happen again in your next purchases.
All the best.
The LetyShops team