I'm already used to the fact that Gepyur does not regularly list cashback! (Thank you very much to the Letushop team for their diligence in making it appear. On average, it takes 1.5 months to get cashback ...
Svetlana, good afternoon!
Thanks for the comment.
We understand how unpleasant situations are when the reward is not recorded in your personal account. Always happy to help :)
Here are some tips to help you save cash back in the future:
- disable third-party extensions and blockers in the browser before placing an order;
- follow the conditions on the store page;
- adhere to the basic rules of shopping.
If you need help - be sure to write.
and again the cashback was not activated. There was an order on 11/19/18. It was already delivered and paid. But the cashback did not appear.
Thanks for the comment.
It is very important for us that all questions and difficulties of our users are resolved. Therefore, we have created an appeal to the customer care service on your behalf. You can answer through your personal account, "Help" section, or by clicking on the link: https://help.letyshops.ru/hc/ru/requests .
We will wait for feedback.
Cashback confirmation is very often delayed. We have to wait almost 3 months. At the same time, the statuses of orders in the personal account of their website do not always change, so it is difficult to confirm to the support of Letyshops that the orders have been fulfilled a long time ago.
Thank you for your feedback.
Cashback confirmation is based on the information we receive from partners. Sometimes they need more time to process the data on the order and transfer it to us. Sorry for making cashback wait a long time. We hope this will not happen again. At the moment, cashback for your orders is in the "Enrolled" status.
If you have additional questions - write. We will be happy to help.
I love this store very much, I shop for a long time and often, it was pleasant to get acquainted with the cashback service)) only that the store stopped confirming orders on time, the cashback amounts hang accrued but not credited
Thank you for shopping through our service :)
According to the data from your account, cashback is credited to the balance within the maximum time frame.
If you have any questions - write, we are always in touch.
cashback is not activated
Good afternoon, Gulnara!
Thanks for writing to us. Indeed, our extension is not activated on the Gepur store page. We are in the process of fixing this error. So far, to get a cashback, please go to the store directly from our service.
Hope for your understanding. Have a nice day!
Cashback is not activated.
Thanks for the commentary.
Unfortunately, at the moment, the extension on the store's website is not actually activated. We passed information about the problem to the technical department. We hope that the difficulty will be resolved in the near future.
You can make purchases with cashback by using a direct link from our website.
Have a great weekend!
Cashback is not confirmed. Tomorrow is the last day for confirmation.
Thank you for your comment. We are glad to inform you that the cashback for the order has already been credited to your balance automatically according to the data from the store.
If you need help, please contact. Have a nice day!