It's just a disaster. I made three orders, one is hanging in an unknown place for 45 days, the track number is not being tracked, I opened a dispute. The second seller cannot send the order within the specified time frame. Sellers do not respond to messages. Now I'm waiting for the third order. I really hope that at least he will come. I doubt very much that I will order anything else from this store!
Good day!
Eugene, we hope the issue will be resolved in the near future.
Sincerely,
LetyShops team
Guys, advice to all of you - lately, cashback from dhgate does not work at all through a PC. Why dont know. Use the fly app for android and design through the browser built into it. This is how it is charged. Well, this is if for large orders. You don't have to worry about getting a dollar))
Good afternoon, Grigory!
Thank you for your feedback.
Cashback from DHgate is also credited when registering using a computer. It is important to follow our recommendations and store conditions so that the cashback is automatically recorded. The reasons for not being credited may be third-party browser extensions, some programs that overwrite our affiliate link, transitions to other tabs during checkout. We hope that there will be no more difficulties and all your purchases, regardless of the device, will be displayed in your LetyShops personal account.
If you have any questions - write, we are always in touch. Thank you for using our service.
Sincerely,
LetyShops team
The order was not displayed in the personal account. Order on DHgate (354129276)
Good day, Andrey!
Thank you for your feedback.
To resolve the issue and find the reason for losing cashback, we have created an appeal to the care service on your behalf. The reward for the order is already credited to your balance. A ticket was also attached to participate in the drawing.
Good luck!
Sincerely,
LetyShops team
The order was not displayed in the personal account. Order on DHgate PO #: 352004440.
Hello!
Thanks for the comment. We see that you have created a call to the care service and your issue has already been resolved. Our recommendations, as well as information on the page of each store, will help you receive cashback automatically for future orders.
If you have additional questions, be sure to write.
Sincerely,
LetyShops team
There was a problem with cashback. I followed the direct link, but the order was not displayed in my account. I made a purchase from a computer.
Hello Dmitry!
Thank you for reporting the issue.
To understand this situation and help you, we have created an appeal to the care service on your behalf. You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My requests" tab.
We will wait for information from you. Have a good day!
Sincerely,
LetyShops team