I ordered a product, asked not to change the order number. As a result, we changed it, but the order is still in processing. Had to cancel and order elsewhere.
Good afternoon, Ekaterina!
It is a pity that the purchase was without cashback :(
The service cannot affect the entire checkout process. We hope that the situation will not repeat itself.
Sincerely,
LetyShops team
I made an order yesterday for citrus with an increased cashback (up to 8%). Today, citrus closed this order on my own (canceled) and offers to reissue it again. "Supposedly they have a glitch in the program." But today cashback is no longer 8% but 2%. and this means that I am losing 300 UAH. complete divorce !!!!!!!
Good day!
We understand your emotions. Burning cashback is limited in time and number of activations. The service does not affect the processing of the order by the store.
Follow the news on the site. There are many interesting proposals ahead.
Sincerely,
LetyShops team
So I have a situation like some here, Citrus simply canceled the order for the Redmi 9C smartphone, citing the fact that the smartphone is allegedly out of stock. Although it was available on the website and through my information channels in retail. Contacting the support service was refused. It's a shame
Good day!
Vladimir, we can assume that the information on the availability of goods on the partners' website might not have been updated in time :(
There are still many interesting promotions ahead on our website, which will allow you to make a purchase at a profit.
Sincerely,
LetyShops team
I had an interesting experience with buying in Citrus through Letichops. Someone has already written about such a waterworks. I order an Apple Watch, Citrus accepts orders, but then calls the manager to check availability, of course they are not found in stores. They say - I can wait, send from another city, and citrus tells me that such watches no longer exist throughout Ukraine (ahahaha). In short, the watch is certainly sold in the offline store, and it is not possible to order online (because you have to pay a commission) Letishops has never failed.
Hello!
Thank you for sharing your experience.
If you have any questions about cashback, you can always write to us.
Sincerely,
the LetyShops team
purely my opinion, but I noticed such a joke that they really change the order number, and on the spot when paying or when you pick up the goods, everything happens according to a banal scheme, you will receive an SMS right now, give the code, and immediately wait for another phrase. then you go to their application and stupidly look at the orders, and in the excellent ones the order will be yours :) and in the processed / successful ones there will be a new one with a different number but with the same goods and payments ... for three days he bought up there and paid attention to it, for I ordered interest through letishops, despite the fact that he was in a hurry, the first invoices converge, but with successful payment it changes, so I personally think the citrus is fried right at the checkout
Good day!
The cashback service cannot influence all stages of the order. Please specify the number upon purchase. Affiliates transfer commission only for purchases made with LetyShops.
Sincerely,
LetyShops team
WITHOUT REASON, DECLINED KESHBACK, BE CAREFUL, LETISHOP AND CITRUS ARROWS ON EACH OTHER THROWS.
Dmitry, good afternoon!
Both the service and the store are interested in making the user happy.
Cashback for your purchase could be rejected erroneously or due to an incorrect ordering algorithm. We sent a request to partners to find out the reason and help. The manager will contact you as soon as you receive a response. We are waiting together :)
Sincerely,
LetyShops team
I bought a phone in citrus, cashback was not credited here, but remained in the office on the citrus website. I did not understand the situation, wrote a bad review, the manager of Letishops contacted me, I provided a screen from the cabinet on the citrus website and I was credited with the amount of my cashback. Well, it's more like platform 5, not citrus)
Good afternoon, Anton!
Thank you for your appreciation :) Always happy to take care.
We believe that the manager's advice given in the circulation will help in making future purchases.
Sincerely,
LetyShops team
Nursery with cashback. They refuse without reason.
Hello!
Cashback may be rejected in error or in case of incorrect purchase algorithm. We contacted you in the "Help" section to find out in detail, but did not receive a response.
Sincerely,
the LetyShops team