up to 1.5 %
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Purchases at Цитрус UA with cashback in Canada

(2.40) Average rating of the store
Reviews on Цитрус UA (115)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 40 - 70 days
Information and conditions
1.5 %
За товари з категорій Краса та Здоров'я, Техніка для дому, Техніка для кухні
1.15 %
За всі інші товари
Важливо! На товари брендів Apple / Samsung / Xiaomi у категоріях Смартфони / Мобільні телефони / Смартгодинники / Фітнес-браслети / Планшети не діють жодні підвищення (Гарячий кешбек, статуси LetyBronze, LetySilver, LetyGold, Lety-коди). Кешбек за них буде нарахований по ставці 1%.
Якщо захочеш внести зміни в замовлення та зберегти кешбек, скасуй попереднє замовлення протягом 7 днів, після чого сформуй нове вірне замовлення через LetyShops.

Кешбек не нараховується: 
- за передзамовлення;
- якщо в замовлення були внесені зміни (номер телефону, місце доставки, переоформлення тощо);
- при використанні програми лояльності "Цитрус Обмін";
- при частковій оплаті бонусами магазину;
- якщо замовлення було оформлене через оператора Служби підтримки;
- при оформленні через bu.ctrs.com.ua/;
- при оплаті від юридичної особи;
- за замовлення, оформлені через мобільний додаток Цитрус UA.

Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.

Reviews on Цитрус UA (115)

(2.40) Average rating of the store
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Therefore, we publish only our customers' reviews.
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makovetskiy
06.12.2020

Still, the citrus left a double impression. There are no complaints about the purchase itself, but they are making trouble with the cashback. It was not registered at the time of purchase and was kept silent. Letishops itself has not been able to find that cashback for more than 10 years

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
06.12.2020

Hello!

We did not receive information about your purchase, so we contacted the partners to find out the reason for the loss of cashback, as well as to return the commission.
Please track the status and outcome of the application by expanding the application field in the personal account as an example .

Sincerely,
the LetyShops team

The review was translated from Russian using Google Translate.
Денис
04.12.2020
I ordered a product with cashback - they called back, out of stock, and another color is not available either. on this site everything is there, but in fact - weird.
The review was translated from Russian using Google Translate. Show original Show translation
Kaniroga
01.12.2020

I ordered and paid for "Xiaomi Mi Power Strip Extension Cord 3 Sockets + 3 USB". They called back and refused (out of stock). Repeated ringing after a while - the extension cord is available. The next day, the site is available for order. As I understand it, they are hungry for cashback;) Why the heck then participate in the process and then grab a bunch of negativity? Go around the "citrus" side.

The review was translated from Ukrainian using Google Translate. Show original Show translation
Олександр Зубченко
01.12.2020

Bought the phone to pay in installments. For 3 days ignored and not allowed to pay. Online support ignores. If you call the operators who are very hard of hearing promise that the request will come soon but it does not come.

The review was translated from Ukrainian using Google Translate. Show original Show translation
Pluto
01.12.2020

The service just sucks! As always, nothing is available.

The review was translated from Ukrainian using Google Translate. Show original Show translation
gromigor
30.11.2020

I join all the people who wrote that the store Sucks. Like many people here, I ordered a phone on the website and lo and behold, it was not in the store where I had to pick it up, and my order was canceled without my consent, without calling me and offering to pick it up from another store. When I called back and asked why my order was canceled, they told me that since the store where I wanted to pick it up was not there and I didn’t pick up the phone (didn’t hear the call), they canceled the order. I asked to transfer my order to another store, but without changing the order number, since I am losing cashback, they said that this is impossible and offered me to place a new order naturally with a cashback loss of 9% (Black Friday). Judging by the reviews here, they practice this in 95% of cases, so I think that the store does not want to give cashback and has already thrown many people with it. I don’t even want to rate them, because they behave very badly. This is not the first time I use the Letyshops service, but I have never seen such a relationship from the side of the store. I think that stores like Citrus have no place on this service, as they still do their best not to give cashback. Well, this is, of course, the business of the management of your site, whether to work with them or not, but for myself I have already decided everything, as I think, and many here are here about this store.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
02.12.2020

Hello!

We're sorry it happened. The service cannot influence the entire process of order processing by the store or control the availability of goods.
Recorded the remark and passed the information on to the partners.

We hope that the situation will not repeat itself, and as for cashback, there are still many profitable and hot offers from us :)

Sincerely,
LetyShops team

The review was translated from Ukrainian using Google Translate.
tkg.mars7
29.11.2020

Increased cashback does not work, made an order, paid, but then it turns out that the product is not available, although the site is on sale the second day. We still have to wait for the money to return.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
02.12.2020

Hello!

It is a pity that the goods were not available. The information may not have been updated in time.
Follow our news. We always try to present advantageous offers to users :)

Sincerely,
the LetyShops team

The review was translated from Ukrainian using Google Translate.
Юрій
29.11.2020

not a shop, but d ***. made an order, after a couple of hours the amount increased, and after a few hours the order was canceled, citing the fact that the product is no longer there, although it was still available on the site.

The review was translated from Ukrainian using Google Translate. Show original Show translation
Ірина
29.11.2020

The situation is similar to those described above. Yesterday a smartphone with a cashback of UAH 800 was issued - this morning a call from the manager with a message that this particular model is not. The manager was not even surprised when I outlined to him the scheme of their work. I think it makes sense to think about cooperation with Citrus. Shame!

The review was translated from Russian using Google Translate. Show original Show translation
438351
28.11.2020
the store sucks, made an order for a smartphone, called back and said that there are only display cases, even in other colors. It turns out interestingly in all stores there are normal copies in stock, and citrus, as always, sucks.
The review was translated from Russian using Google Translate. Show original Show translation
kln.com.uaa
27.11.2020

Awful store! I took advantage of a discount on 1 order on Black Friday, the manager called and said that the goods were out of stock! The order was canceled, the increased cashback is no longer there. For the sake of interest, I called the store myself, so the goods appeared and without cashback they accept the order !! Product Robot vacuum cleaner Xiaomi Mi Robot Vaccum mop 1c Order 12840321 The product is still on the site an hour later, I don’t want to buy. I often use your cashback service, but there has never been such a scammer! I don’t know who is to blame, not a reliable partner or high cashback deception (

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
28.11.2020

Good day!

Thanks for your feedback!
We do not cooperate with the store directly, but through a special affiliate program. We handed over the situation to our partners.
Controlling the availability of goods is not within our competence, and the service does not affect the entire process of placing an order on the store's website. We're sorry that this happened.
There are many lucrative offers ahead. We believe that you can still grab your burning cashback :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Max
27.11.2020

Bumped into this hellish store today. For some reason, he always avoided him. The site is only to view the products, but not to make purchases. I made an order today. Cashback was displayed, everything is fine, no complaints. I saw that at letyshops there is an action for this pseudo store and increase the cashback. I placed an order again. A new increased cashback has appeared. And the old order was canceled on the site. I think everything is great. The manager calls and says: Manager: "I call you on request" "I tell him what?". Manager: "What do you have a few?" "I say two" "There is only one manager in the system." "I tell him the first order was canceled on the site, and the second is correct" And it gives me this miracle: The system canceled all your orders. As a result, I go to make my third order. The increase in cashback, of course, is no longer there. Now again the usual cashback. But the story is not over. I'm waiting for what will happen next.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
27.11.2020

Good day!

The service cannot influence all checkout processes on the store's website. An error may have occurred. Since the orders are rejected, the increased cashback cannot be accrued, since it is valid for 1 order after activating the burning cashback.
Don't be upset. There are still many advantageous offers from the service ahead :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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