Зверніть увагу!
Good day ! a similar situation with an increased cashback (20%). At first it was displayed in the office as expected. But after making a purchase in the store, for some reason it was rejected. I have attached a photo of the check.
Good day!
Perhaps the cashback for your purchase was rejected by mistake or the purchase algorithm was violated.
To find out why this happened, we turned to our partners. The manager will contact you as soon as a response is received.
Sincerely,
LetyShops team
Good day! Online store service and order support: 5+. Regarding cashback and promotions on the increased cashback size: fictitious, since after purchase, your order is rejected and cashback is not credited: 1-.
Good day!
Partners have not transferred any reward for your order. The reason for rejection may be - non-purchase / return of goods, violation of the purchase algorithm with cashback, use of other bonus programs when purchasing. Sometimes erroneous deviations occur.
We see that the issue of calculating your cashback has already been resolved through the care service. Write, if anything :)
Sincerely,
LetyShops team
The purchase was made with an increased cashback of 20%. Not displayed in the office. Fly shops promise an answer within 6 !!! weeks. It is very convenient when the goods can no longer be returned if the cashback is not credited.
Catherine, good afternoon!
We have not received information and commission for your purchase. We contacted partners to establish the reason for the loss of cashback. We cannot influence the speed of consideration of applications.
Let's wait. The manager keeps the question under control and will contact you in circulation.
Sincerely,
LetyShops team
I made a purchase, already received it, and there is no cashback !!!
Marto, good afternoon!
We have created an appeal in the "Help" section to understand the situation. Sorry, we did not receive your response. We will be glad if you take a moment and provide information to the manager.
Sincerely,
the LetyShops team