Purchases at Билайн with cashback in Canada

Good afternoon!

The main condition for accruing cashback is placing an order online through our service. For cancellation, please contact store support.

Respectfully,
LetyShops team

Good day!

A cashback rejection could occur erroneously or due to an incorrect purchase algorithm. Without information about the redemption of the order (check or screenshot from the personal account of the store), we can not contact partners.
Please keep documents confirming payment for the future.

Yours faithfully,
LetyShops team

Hello!

Natasha, we created an appeal to the care service to understand the situation in more detail. Please answer the manager in the "Help" section.

Yours faithfully,
LetyShops team

Good afternoon, Eugene!

We understand your emotions.
We are always honest with users. For your orders did not receive a reward from which cashback is credited. To resolve the issue, they turned to partners. The answer has not yet been received. Communication takes place through an affiliate program. We cannot speed up the application review process.

On AliExpress, cashback is credited to the balance within 60 days after placing the order. If the deadlines are over and partners need more time to process the data, we are ready to help.

Respectfully,
LetyShops team

Good afternoon, Nikita!

We were happy to help resolve the issue :) The reason for the loss of the cashback could be either an accidental omission in the purchase algorithm, or because an error occurred during data transfer.

We hope that in the future all orders will be recorded automatically.

Respectfully,
LetyShops team

Good afternoon!

Lyudmila, you need to figure out why this happened to your order. Contacted to help. Please answer the manager through the mail or the help section of your personal account. Will wait.

Respectfully,
LetyShops team

Good afternoon!

Maxim, both on the first and on the second order, we turned to partners to find out the reason for the loss of cashback. According to the order, which was completed last year, the partners reported that the commission was transferred to another source, not our cashback service. The possible reasons the manager described in the appeal. We credited part of the cashback from the company's funds. For the second order, we expect an answer together. As soon as there is news, the manager will inform you.

Respectfully,
LetyShops team

Good afternoon!

Svetlana, always ready to help users :)

Several factors can influence the recording of information on an order:
- The work of third-party browser extensions;
- the use of promotional codes / coupons from other sites;
- Transition during checkout to other pages / tabs of the browser.

We hope that cashback for subsequent purchases will be recorded automatically.

Respectfully,
LetyShops team

Good afternoon!

Eugene, we are also interested in crediting cashback and want to make purchases through the service benefit users.
It is important for us to understand why the cashback for placed orders was rejected. For this, they submitted a request to partners, attaching the sent checks. So far, we have not received information and continue to wait with you. As soon as there is news, the manager will write in circulation.

Respectfully,
LetyShops team

Good afternoon!

We apologize. Most likely, due to a technical error, you did not receive your message in the online chat. Be sure to analyze the situation.

Cashback is already credited to the balance :) We will be very happy if you stay with us.

Respectfully,
LetyShops team

Good afternoon!

Contacted you to help resolve the issue. Unfortunately, we did not receive an answer :( You can write to the manager through the mail or the section of your personal account "Help", "My contacts".
Will wait.

Respectfully,
LetyShops team