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Don't forget about Cashback rules and advices

Purchases at Alibaba with cashback in Canada

Waiting time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 120 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Order numbers may differ slightly in your LetyShops account and at AliBaba, especially when the order consists of several positions. It goes so because the store has a separate number for each item, which is then transferred to LetyShops as an order number.

Order amounts and the cashback values accordingly can also vary a bit. The reason for that is the conversion of currencies in which Alibaba conducts transactions.

 

Attention! Cashback is not credited for delivery services.

 

Attention! The amount of cashback is credited in the currency you chose when registering with LetyShops. And it is converted at the rate of National Bank of your country.

 

Cashback may be displayed with a delay of 2 days.

Cashback is not credited for the orders purchased from supplier's link ("Contact Supplier").

Reviews on Alibaba (17)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
16.01.2020

Useless! They change the conditions at their discretion. It doesn’t matter to me that I decided to use it under one condition - and all agreements which after the order should concern only new orders. When I made the order - I was informed of the payment of 60 days and it makes no difference to me that in a month you corrected your rules up to 120 days. - I made an order by agreement of 60 days and I want to receive the funds as it was announced on January 5th.

The review was translated from Russian using Google Translate. Show original Show translation
17.01.2020

Hello, Valery!

It took more time to process the data on orders, so the maximum terms for crediting the cashback were changed. Cashback will be confirmed to the balance automatically after the transfer of the commission by partners.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.01.2020

I confirm that I do orders several times a week on alibaba, but the last cashback appeared on 11.24.2019. For December 2019, and January 2020 - nothing appeared, although when paying, as usual, the green icon "The extension has access ...". If now it doesn’t work anymore - then remove it altogether, or one disorder. ETOGES is not aliexpress, here the money is more serious.

The review was translated from Russian using Google Translate. Show original Show translation
09.01.2020

Good afternoon!

We are interested in automatic calculation of cashback. Only in this case we get a commission from partners.
The cashback could not appear in the user's personal account if the conditions that were published on the page when going to the store or our recommendations were violated.

We see that you have an open appeal to the care service. The manager will make every effort to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.12.2019

I confirm the previous reviews. I also accrued cashback and then transferred to money (about 90 days not earlier), everything was fine. As soon as I didn’t, but he always credited cashback. But then suddenly about a month ago, the cashback from Alibaba stupidly disappeared. That I just didn’t do, and installed a separate browser for the cashback, five computer reboots :) and dancing with tambourines, everything is super strictly according to the instructions, but the result is that there is no cashback from Alibaba and that’s all.

The review was translated from Russian using Google Translate. Show original Show translation
31.12.2019

Hello, Alexander!

It is important for us that the cashback is committed automatically. We recommend that you once again read our recommendations and accrual conditions for Alibaba. If you have any difficulties, be sure to inform our care service. Together we will look for what went wrong and, if possible, send a request to partners.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.12.2019

Does not work! Support does not help, the cashback is NOT credited. Two months ago, the cashback was working (it was necessary to wait for the payment of 90 days), now the bench was closed. You are lying about a working service, but in reality you will not get anything, do not even waste time. I tested from different accounts, different windows, different browsers. Information about the cashback does not enter the service, the support does not care about the client, the answers are 10 days each. They steal your money. I repeat, I had 2 months of tests and many orders for thousands of dollars, I did not receive anything -0. The service has information that I went to Alibaba but they steal cashback, they don’t charge you anything. I and the screenshot I sent support and video, they do not care

The review was translated from Russian using Google Translate. Show original Show translation
25.12.2019

Good afternoon, Vitaliy!

Cashback is accrued automatically. If the store receives information that before placing the order, the user switched from LetyShops, transfers the purchase data to us. If this did not happen, the commission from which the cashback is formed will not be charged.

We got acquainted with the information in your account. An appeal was created for a previously lost cashback, where the manager helped in resolving the issue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.12.2019

Hello. I'm a beginner here, read reviews that AliBaba may not accrue cashback. They scared me ... But, let's see.

The review was translated from Russian using Google Translate. Show original Show translation
09.12.2019

Good day!

So that the cashback is not lost, we recommend that you carefully read our recommendations and conditions that are on the store page.

If you have additional questions, please write to the care service. Always ready to advise and help :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.12.2019

Don't give it much hope

Until recently, kebabs were on hold. you had to wait 3 months, then contact these cashbacks for support and they were paid, even some were automatically paid after 80 days.

STANDARD Cashbacks are not counted at all, I have already tried through different browsers, cleaning cookies. Moreover, the system sees the site transitions but the cache backups are not counted at all, even they do not fall into expectation. Support does not respond at all .... I think you do not need to rely on alibaba cashback, though the system promises that everything will be ok.

The review was translated from Russian using Google Translate. Show original Show translation
06.12.2019

Hello, Vitaly!

Sorry they didn't reply for a long time. There are many requests from users, but we try to respond as soon as possible. A care manager is sure to help you figure things out.

Sincerely,
the LetyShops team

The review was translated from Russian using Google Translate.
23.11.2019

I bought by alibaba but nothing ever came to my LetyShop account

The review was translated from Russian using Google Translate. Show original Show translation
19.12.2019

Good afternoon!

Thanks for letting us know. We have opened a consultation to the helpdesk, but, unfortunately, we have not received any response from you.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
15.11.2019

All questions are not for Alibaba, but for the Letyshops service. Alibaba owes nothing to anyone and most likely, more or less large cashback (somewhere from 1000 r) you most likely will not be credited. Even if you have it waiting, you will most likely be pickled for as long as possible, and it is likely that they will not pay it at all, or even the account will be blocked under an imaginary pretext. All this is a big scam so you drive traffic through Letyshops as much as possible. I advise you to look for a more loyal service that will be shared with you, supposedly cashback.

The review was translated from Russian using Google Translate. Show original Show translation
16.11.2019

Stanislav, good afternoon!

The process of crediting cashback is automatic. As soon as the partners transfer the commission, its status changes to "Enrolled". So far, we have not received confirmation of payment for your orders. We are sure that this will happen very soon. In addition, the manager will notify you of the enrollment in circulation # 1776962.

We do not block user accounts for no good reason.

If you have additional questions, be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.11.2019

I made an order, but it turned out that the goods were sold out long ago. Those. you must first contact the seller, and it’s not a fact that this will help. So you still had to pay a commission, nobody will return it. So I don’t find out about cashback, I don’t think that I will order anything else there.

The review was translated from Russian using Google Translate. Show original Show translation
12.11.2019

Good afternoon, Alexander!

We sincerely hope that the next purchase will take place.
Please note that cashback will not be credited if the order is placed using the "Contact Supplier" button. It is important to make a purchase through the "Start Order" function on the store website.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.10.2019

It did not help me on alibaba Before my purchase I asked in the help section of Letyshops to inform me if the process I was doing was valid, more than 3 days and no answer Make the purchase and the Cashback was never reflected

The review was translated from Russian using Google Translate. Show original Show translation
01.10.2019

Good afternoon.

We apologize for not answering much time. Due to the large number of inquiries, the service managers manage the requests in turn. We are working to help our customers as quickly as possible. Believe me, your matter will not remain unanswered. Thanks for understanding.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
03.09.2019

With Aliexpress there are no problems automatically credited ... but with Alibba ... so far there is nothing ..

The review was translated from Russian using Google Translate. Show original Show translation
04.09.2019

Good afternoon!

Inessa, partners need time to process and transmit information. The terms of waiting for crediting the cashback we published on the store page . The manager will monitor the situation in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.08.2019

I also have 400 UAH cashback hanging .. the purchase is done .. but the money did not arrive

The review was translated from Russian using Google Translate. Show original Show translation
30.08.2019

Inessa, good afternoon!

All cashback accruals occur automatically after partners reconcile orders, and this takes time. For an Alibaba store, the average waiting period is 60 days. It is approximate, so cashback can be credited up to 90 days. You need to wait.
The manager keeps the issue under control in circulation :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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