Good afternoon, Nikita!
Received a negative response for the order. The store did not list the reward, saying that the order was not placed through our partner link. This can happen if before the purchase there was a click on the advertising banner, the transition through the mailing list. Also, third-party extensions could be the reason.
We understand that you were counting on cashback, so you credited part of it from the company's funds. This is the maximum we can do, since we ourselves do not get anything in this case.
Respectfully,
LetyShops team