A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
So far, they have refunded me .90% of yesterday's purchase. They should take better care of their regular customers, though. That way we could save more and invest more money in other items in the long run. New users are always given more discounts, and it makes a huge difference.
I am waiting
I'm looking at the majority of people who give their opinion here and they are fake. There are names that appear to have bought in Chile, Brazil, ETC. and they are from Mexico. Most of the positive opinions are not real. Another point is that the small things are sent to you immediately, but the larger ones take months since these Chinese people wait for a container with a different distribution. After-sales service is awful, it's like AliExpress, they don't take responsibility for their sellers.
Hello!
It is very unfortunate that you have this opinion. We only publish reviews from customers who have made real purchases.
Interest rates like 30% are simply a fallacy (why even throw around such figures if they are only "one-time", only for new buyers), in other cases, the interest rates are meager and not worth paying attention to...
Alexey, good afternoon!
If a store paid that percentage on every purchase, the prices of goods would be significantly higher.
But agree, it's better to get 1.55% for a purchase (and more if it increases) than nothing. =)
They gave me around €23 in cashback, and within a few days it became €2.3. Please leave a comment here, they have reviewed it and have been able to resolve it, returning the first amount to me. So, thank you very much! I found it effective. Thank you!!!
It's been a pleasure helping you, Sandra ❤
This happened for technical reasons. We apologize for the inconvenience!