Follow in the footsteps of GearBest by making an expensive delivery of phones to Ukraine! Promotional prices are good, But delivery, delivery, delivery! Please help to reduce the shipping cost to $ 1-2, as it was. For some reason, now the delivery price to Russia is $ 2, and to Ukraine - $ 16. Just a shock!
We have no way to influence the operation of the store. Write to them in the support service. They may be able to help you.
I'll start from the very beginning - I ordered a phone 15.08, working time 8 days \ don't give in to these tricks \ price 79.99 $, up to 49 pieces in stock, 8 days have passed they write no phone, but the price increased $ 85.99 extended the order for 4 more days they write the phone is not in stock, as a result, they made a refund \ lost the dollar when exchanging the hryvnia and back 120 hryvnia \ and one more thing, when they do not like it, they block it on facebook so do not contact this site
Cashback does not work if it was not possible to pay for the order the first time (for example, the card has expired the limit on payment on the Internet). If you pay for an unpaid order 2 minutes ago, cashback will not work. You need to reorder. It's a shame if the store points were used in this order. If you do everything the first time, cashback is quickly displayed and is often credited to the account before the package arrives. Cashback on mobile phones is significantly higher than on aliexpress.
Sergey, thank you for sharing your shopping experience :)
Indeed, we recommend making an order (choosing a product, adding to the cart, paying) within one browser session, without going to other pages / tabs.
The purchase through the mobile application has not yet worked, Leti "took a pause" to find out the reasons for up to 6 weeks. If we add here another 45 days of waiting (which will be all 90, just in case, at maximum), then the conditions are so-so ...
Good day, Andrey!
It is important for us to find out the reason for the loss of cashback so that the situation does not repeat itself. Therefore, we turned to partners.
The manager keeps the question under control and will definitely contact you as soon as he receives an answer.
We are waiting together :)
1. A very tricky store with regard to pre-orders. I paid for the order. 2-3 weeks have passed and an e-mail comes with the approximate content - "There is no product. When it will be, we do not know for sure. We can return the money or you will wait." - "I answer that I will wait and the goods will be sent the next day." And this is not the first time. 2. Delivery of goods to Ukraine is very long.
I bought it for the first time in this store and probably for the last. The order was sent for about a week, for another 12 days the parcel rolled around China. A month after the order was made, the parcel arrived at the Kiev customs office and has been lying there motionless for 10 days. In 9 years of shopping in China, I have never had such a long delay in customs. And in addition, cashback was not counted, because there was an order through the mobile application.
Good day, Sergey!
Thank you for sharing your shopping experience.
Perhaps the delay in delivery is due to the large number of parcels.
We hope you will receive your purchased item soon.
Cashback for orders in the mobile application is credited if the purchase is paid for by PayPal.
If this payment method was chosen, but cashback did not appear, please inform us to the care service. We will definitely help in resolving the issue.
Have a good day! :)
There are constant problems with cashback in this store. Of the last 10 orders, it worked miraculously once. I have never worked with the application. In general, cashback in this store is a solid lottery. The goods in the store are often more expensive than other sites, they are sent for a very long time, but it is more likely that you can get an original product and not a Chinese counterfeit for a Chinese product.
Good afternoon, Alexander!
Thanks for your feedback.
It is also important for us that the cashback is recorded in the user's personal account.
For its successful accrual, it is important to follow the terms of the store and recommendations .
To find out the reason for losing cashback for your orders, you have created an appeal to the care service.
The manager is awaiting your response in contact # 1589085 and will be happy to help.
Cashback does not work for large amounts. This is not the first time.
Thanks for the comment.
The amount of orders does not affect the fixing and crediting of cashback. For a successful purchase, it is important to adhere to our recommendations , as well as the conditions that are published on the store pages.
To understand the reason for the non-accrual of cashback for your orders, we contacted partners. Unfortunately, the reward was not paid, since the transition was not through our partner link. This could happen if, before placing orders, they accidentally clicked on some advertising banner, followed another affiliate link from the mailing list, or some browser extension was installed that overwritten our affiliate link.
We hope that in the future all orders will be fixed automatically.
If you need help - write.
I made an order for $ 300. I did everything through my smartphone. Cashback did not appear .... I started checking, it turned out that cashback will only be paid with PayPal. This certainly looks very strange, and secondly, it is worth more explicitly indicating (right under the go button) the payment systems for which you apply cashback and you will have fewer requests with such a situation. In general, for a year of use, you can see how it rolls down like an alibonus with its 10% cashback
Good afternoon, Arthur!
Thank you for sharing your impression of the service.
It is a pity that the cashback was not fixed. Paying for your order via PayPal is required if you place orders in the Banggood mobile app.
We are grateful for your comment and suggestion for posting information. Unfortunately, it is not possible to place all the conditions under the go button, since this is a large amount of information. Therefore, it is very important to familiarize yourself with the conditions for calculating cashback on the store page before making a purchase.
If you have any questions and wishes regarding the work of the service - be sure to write. Have a great day!