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Hello, this is a lie, it is misleading advertising, this company does not refund for purchases, they rejected my cashback for the purchase of a ticket on the BOG-BUD-BOG route made on 27-Sep-24, the trip was made on 17-Nov-24, first they informed me that it was credited once the trip was made, and now they inform me that it is rejected for having violated the store rules, it is not the first time I have bought from them, but it does leave a lot to think about for future purchases.
Hello!
We sincerely apologize for what happened. The service does not accept our requests and we cannot claim the lost refund.
To cheer you up a bit, we have already sent you an exclusive Lety-Code. We hope that the advice given by our agent will be useful in your next purchases.