The purchase went very well and the support seems excellent! Unfortunately the cashback didn't work twice! I was a bit disappointed since it always worked very well on all my other purchases. I still have an open request that seems like it will end without me receiving the cashback. I hope they can improve on that aspect.
Hello!
Thank you for your feedback.
We are improving our product every day. Unfortunately, if for some reason you do not receive cashback on orders placed with us, we will also lose the reward. Therefore, we, just like you, are interested in the smooth purchase process.
Your request has already been sent to the store. The status can be tracked in the "My cashback" section. As soon as we receive news from the store, our manager will contact you. Please don't worry, the situation will be resolved for sure.
Thank you for your understanding! If you have any questions, please let us know!
LetyShops Team