Purchases at DHgate with cashback in Australia
- The size of cashback depends on the category of goods and can range from 1 to 25% (the store doesn't make its category rates known to us).
- Cashback is credited for the orders made in the DHgate mobile app.
- Cashback is not credited in case of using any voucher or discount code.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
- Cashback is credited excluding credited card fees as well as additional costs for delivery and shipping.
Reviews on DHgate (8)
Therefore, we publish only our customers' reviews.
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The only store I have had problems with cashback, both from the browser and from the app. They always offer very good % but they never credit them. Letyshops customer service always provides a solution and they have to cover the costs, although they never give the amount that should have been granted.
Hello, Peter!
We understand your perspective as a customer perfectly, it can be very frustrating. We hope that the advice our agent has given you will be useful in your next purchases.
I spend €100 and they return €1 in cashback, it also says that it cost me €70 and the purchase was €95, quite bad
Hello!
The amount of cashback depends on the category of items and can be from 1 to 25% (the store does not provide us with the decoding of rates by categories).
If you have any questions, do not hesitate to write to us through the "Help" section.
All the best,
the LetyShops team
I bought through letyshops on dhgate and they have not credited me with anything, they just extend the store's response time more and more. I'll think about using the app again.
Hello Antonio!
We are very sorry for the situation that occurred. We have sent a request to our partners already. This process can take 3-4 months and unfortunately we cannot speed it up. Do not worry please. As soon as a response arrives, we will notify you immediately.
Greetings!
The LetyShops team
Of the € 120 that I have spent they have given me back € 1, it is absurd to use letyshops
Hello Daniel.
We are sorry that you have such an opinion.
Each of our partners has their own conditions, which you can see on the store page.
The amount of the DHgate cashback depends on the category of the items and can be from 1 to 7.5% (the store does not provide us with decoding of the rates by categories).
We hope you appreciate the benefits of shopping with our service :)
Sincerely,
LetyShops team
I just made a purchase on DHgate through letyshops and I have not received any notification of the cashback that I am going to receive. Unhappy with the service.
Good afternoon.
It is a pity that you have such an impression. :(
We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.
Sincerely,
LetyShops team
I have not received my cashbak, a purchase of $ 103. Buy through LETYSHOPS for the cashback, and following the steps well, they have not given me anything. Unhappy, after all I will stop using the service.
Hello!
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Sincerely,
LetyShops team
