Кешбек не зарахується або буде відхилений за:
- замовлення з промокодами, не опублікованими на сайті LetyShops;
- замовлення, зроблені в мобільному додатку Answear;
- замовлення, оплачені карткою Монобанк, А-Банк і банк ПУМБ. Ця умова діє на період промо Answear UA і даних банків;
- замовлення з регіонів, в які магазин не доставляє замовлення.
Cashback did not appear in the office. Ansver does not respond to Letishops' request for 7 weeks. Fly shop asks to wait (it is not clear how long)
Good day!
We received a response from partners. He is positive :) Within a day, the care service manager will write in the appeal and resolve the issue with the accrual.
Thank you for shopping with us!
Sincerely,
LetyShops team
I ordered with an increased cashback on Black Friday, so what? but that's right - nothing. There is no cashback in the office. The answer from Ansver will take up to 6 weeks. Fire speed.
Hello Katerina!
We understand how unpleasant it is when cashback does not appear automatically. To understand why this happened, we sent a request to partners in circulation. Since we do not work with stores directly, a response may come within 6 weeks. We are waiting for the results with you.
Sincerely,
LetyShops team
Good day. One question is interesting. A few days ago I made an order on a day when the cash back was 20%. But after a while I began to doubt the size. Contact the consultant Answer to ask if it is possible to change the size in the order. The consultant canceled the order, and I just wanted to clarify whether it is possible to change the size. Please tell me, is it possible to make a new order under the previous conditions, namely a 20% cash back?
Congratulations!
Unfortunately, the promotional rate is no longer valid.
Cashback will be charged at the usual interest rate.
Sincerely,
the LetyShops team
I fell for an advertisement for an increased cashback and made an order, but the cashback did not appear. I go in, look, and here's a note that when using a promotional code, the cashback is rejected - the norms got into the absence of a cashback that exceeds the amount of the promotional code))
Valery, good afternoon!
Each store has its own conditions for receiving cashback.
Indeed, when using a promotional code in an order for Answear UA, cashback will not be credited or will be rejected.
We advise you to familiarize yourself with the conditions of each store before making a purchase, since they can be different.
Sincerely,
LetyShops team
made an order about 3 months ago. cashback hangs in the waiting field, but for some reason it is not credited
Good afternoon, Ksenia!
According to information from the personal account of LetyShops, orders in Answear UA were placed on 2.09. There are certain waiting times for cashback. They can be seen on the store page, as well as near the cashback in the profile: http://joxi.ru/eAOBlLxTxJogP2. Until 11.11, the status must change to "Enrolled".
Sincerely,
LetyShops team
Bought a tank top and sweater. Adequate price, incredibly impressive quality, everything went great! But there were also disadvantages, my order was processed in the warehouse for 5 days, apparently it was forgotten ... But after a "good" appeal in support of the goods arrived to me in 1.5 days !!! I don't know what about cashback, but I'm happy with the purchase, I recommend it!
Hello!
Nazareth, thanks for the feedback :)
We see that the cashback for the purchase did not appear in the personal account. To understand the situation and help, they created an appeal to the care service.
Sincerely,
the LetyShops team
Cashback was credited on 03/10/19. The amount is very small, but it is not the amount itself that is important, but the fact itself. Answear upset ((
Good day!
Thanks for the comment.
The cashback percentage in Answear UA is not much different from other clothing stores we work with, so don't be upset :) In any case, you get a benefit.
We often run promotions to increase store bids, and we also send out codes that make purchases in all stores even more enjoyable. Of course, don't forget about the loyalty program.
Sincerely,
LetyShops team
The store is good, but there is no point in cashback, as the site always has some discounts, while at a discount cashback is not charged. Therefore, it is better to order at a discount than to get this incomplete 2 percent
Good afternoon, Julia!
Thank you for your feedback.
According to the terms of the Answear store, cashback is not charged for orders using promo codes. But this does not apply to the usual discounts on the site :)
Of course, you can decide what kind of discount you will use: promo code or cashback.
Have a nice shopping!
With respect,
the LetyShops team