Кешбек не зарахується або буде відхилений за:
- замовлення з промокодами, не опублікованими на сайті LetyShops;
- замовлення, зроблені в мобільному додатку Answear;
- замовлення, оплачені карткою Монобанк, А-Банк і банк ПУМБ. Ця умова діє на період промо Answear UA і даних банків;
- замовлення з регіонів, в які магазин не доставляє замовлення.
Received the order, everything is in order. But cashback has not appeared yet and Letishops is still looking for it ..
Dima, good afternoon!
We have not received any information from the store for your order. We understand the issue in order to return the commission by contacting partners.
Please track the status of the application in your personal account, in the "Orders and Finance" section, expanding the application as an example .
Sincerely,
LetyShops team
Cashback always comes, and an increased one too. Many thanks!
Hello!
It's great that you save on shopping with us.
We are glad to cooperate. :)
Sincerely,
LetyShops team
I placed orders twice when there was a hot cashback of 15%, but I never received it (
Hello!
Don't be sad. We are looking for orders in the system :)
Please track the status and result by expanding the field with the application.
Sincerely,
LetyShops team
The store is cool, everything is original, European quality, cool promotions ...... but you can't wait for cashback lately (((((
Hello!
Contact you to find out about cashback :)
Sincerely,
the LetyShops team
Durezh! Evaluation not for the store, but for the joint activities of Ansver and Letishops. Are you seriously? Cashback? Already half a year has not been charged. At all! You write, you write, you write, you write, and the same excuses "you are doing something wrong and wrong." It's funny!))) I do everything according to the rules you wrote, and you know that!)), But decided to fool people a little. Who gets cashback from this store, please respond!
Good day!
Anna, situations of losing cashback are also unpleasant for us. The process is automatic. If the store has received data about the referral source, it transmits the purchase information to our system. If this does not happen, we do not receive a commission.
We see that requests were sent to partners for your orders to establish the reasons for the loss. For one of the orders, an answer was received that the reward was transferred to another resource, not our cashback service. Such a situation may arise due to the transition before the checkout of a purchase from a site with coupons, the operation of a third-party browser extension, or a click on an advertising banner.
Sincerely,
LetyShops team
Cashback was not accrued in compliance with all these conditions. The support asked to wait more than a month, after which Answer simply replied that the order is counted for another service. After this situation, I think that you should not count on cashback here, it is better to use the proven promo codes of the Answer.
Hello!
Stellar, we are also sorry that such a situation occurred. The order is fixed for another advertising resource. This situation can occur due to browser extensions, or switching to other pages / tabs.
We believe that more such situations will not arise, and purchases with cashback will give only pleasant emotions :)
Sincerely,
the LetyShops team
The Answear store itself is great: here are original things and attractive prices ... But if we talk about cashback from this store, it is calculated from the word "NEVER", seriously. You need to create a confirmation request all the time. Why so?
Congratulations, Marino!
Cashback can be affected by several factors. He may not appear in the personal account if:
- used third-party promo codes;
- the order was placed not within an hour after the transition from our service;
- other rules of registration of purchases were violated.
We understand that it takes some time to create appeals, but without this we cannot resolve the issue.
Sincerely,
the LetyShops team