Anna, good afternoon!
Thanks for the comment.
We understand how unpleasant situations of losing cashback are. Based on the results of applying to the care service, a request was sent to partners to find out the reasons for not charging remuneration. Before receiving the results, they compensated part of the cashback in order to attach a ticket to the draw for the draw. We hope for a positive response from partners. Manager Alexander will definitely inform you as soon as something becomes known.
There will be additional questions - write.
Respectfully,
LetyShops team