In order to get cashback, add goods to your cart only after going through LetyShops and disable other plugins before purchasing.
According to the store's terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 1 month after the purchase has been made.
There were times when I had to submit applications after a long time to claim my rights. Apart from that everything's ok.
Good morning!
Cashback appears based on information from partners.
If it doesn't appear, it means something influenced it.
We are glad that everything is fine now :)
LetyShops team
Cashback was not charged - the plugin informed me that the cashback was active - as it would turn out to get cashback after the complaint - before placing the order, you must enter the Modivo store via the letyshop website, otherwise the cashaback will not be charged (despite the incorrect information shown by the letyshop plugin)
Hello!
For technical reasons, not all stores provide access to their page for our plugin. Cashback in Modivo can only be activated on the LetyShops website, information about it is visible after clicking on the badge of our plugin.
The manager contacted you in the report and described the situation in detail and gave recommendations. We expect cashback to be activated properly on future purchases.
The LetyShops team