Purchases at Allo UA with cashback in Austria
Кешбек не нараховується за:
- придбання подарункового сертифіката, скретч-картки поповнення рахунку, стартових пакетів та при використанні балів Fishka;
- замовлення, зроблені в мобільному додатку Allo UA;
- передзамовлення;
- замовлення юридичних осіб;
- замовлення, оплачені банківською карткою в період акції “Знижка 5% при оплаті карткою”;
- замовлення з промокодами, не опублікованими на сайті LetyShops.
Важливо!
- Кешбек може бути нарахований тільки одному партнеру Allo UA (або LetyShops, або Fishka, або на карту банку тощо).
- Для успішного нарахування кешбеку необхідно робити перехід з LetyShops перед кожним замовленням. 1 перехід - 1 замовлення.
- При оплаті подарунковим сертифікатом або внутрішніми балами, кешбек буде нарахований від фактичної суми оплати.
- Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
- Під час підтвердження замовлень буде відбуватись перерахунок кешбеку відповідно до брендів Apple та Samsung.
Reviews on Allo UA (148)
Therefore, we publish only our customers' reviews.
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Refused to receive cashback, although the purchase was completed, paid for and received within 2 days (no complaints here, everything is very organized).
Good afternoon, Dmitry!
Thanks for reporting the issue. There are a number of reasons why cashback can be rejected: non-purchase / return of goods, violation of the purchase algorithm with cashback, use of other bonus programs when purchasing. Sometimes erroneous deviations occur.
To understand why your order was rejected, we have created ticket # 1341504 on your behalf. To respond to an appeal, please go to your personal account, section "Help".
Waiting for your reply.
Sincerely,
LetyShops team
where to send the check
Hello!
Thank you for writing. You can reply to the request through the "Help" section of your personal account in the "My requests" tab. Alternatively, you can send a check to support@letyshops.com.
We will wait for your answer.
Sincerely,
LetyShops team
A week has passed since the receipt of the goods, but there is no cashback.
Hello Roman!
Thank you for your comment. At the moment, the reward for the order is pending, as Allo has not yet confirmed its enrollment.
The cashback status change occurs immediately after the store credits the reward. The time for crediting is necessary for the store to deliver the order, process information and transfer it to our system.
Each store takes a different time to complete this process. In order to inform our users when to expect the cashback to be credited to the balance, we have posted information on the average and maximum time for cashback crediting on the store page.
Also, for your convenience, in your personal account, you can see the maximum date for crediting cashback by order. To do this, simply hover your mouse over the question mark next to the "Pending" status.
If the order status does not change before 19.05, be sure to inform our care service.
Have a good day!
Sincerely,
LetyShops team
Hello Today is 25.04, and the order is 27.02, everything is waiting.
Good day!
Thanks for reporting the issue. To speed up the process of calculating cashback for your order, we have created an appeal to the care service on your behalf.
You can reply to the request by following this link: https://help.letyshops.ru/hc/ru/requests.
We look forward to hearing.
Sincerely,
LetyShops team
Today is 04.13, orders are bought out on 03.30, everything is hanging in anticipation (
Hello!
Thank you for writing.
Do not worry if you have already received the goods and the order was placed taking into account all the rules for purchases with cashback - it will certainly be credited to your balance in the near future.
We would like to draw your attention to the fact that each store with which we cooperate has a maximum period during which order data is processed.
The maximum term for crediting cashback for your orders is 29.04. You can view this date yourself by hovering your mouse over the question mark next to the cashback status.
If there are delays in cashback crediting, be sure to write to our customer care service. We will help you in this situation.
Sincerely,
LetyShops team
I ordered the phone on ALLO 11.02.2018 Order amount: 7456.99 rubles. (UAH 3472) The order came within three days, everything is buzzing, but the cashback has not yet been credited.
Hello Ilya!
Do not be discouraged, please.
To help you resolve this issue, we have created a care service appeal. You can find a request in the "Help" section of your personal account, the "My requests" tab.
Please send us the documents confirming the completion of the order, we will try to speed up the process of crediting funds.
Looking forward to your reply.
Sincerely,
LetyShops team
The same problem from 03.03.2018 hangs cashback and is still waiting!
Hello!
Thank you for your feedback. The approximate date for crediting the cashback for your order is 4.04.
We would like to draw your attention to the fact that each store has its own average and maximum cashback crediting time. You can see the approximate date of cashback confirmation in your personal account. To do this, hover your mouse over the question mark next to the order status that interests you.
If you have any questions or wishes, please contact us. Spring mood for you! :)
Sincerely,
LetyShops team
I bought the product and have been going with it for half a month already. And today I see that the cashback has been rejected.
Good day!
Thank you for your feedback. We are sincerely sorry that the cashback for your order was declined. The reason for rejection may be - non-purchase / return of goods, violation of the purchase algorithm with cashback, use of other bonus programs when purchasing. Sometimes erroneous deviations occur.
According to the data from your account, you have already created an appeal to our care service. Please don’t worry, we will do our best to resolve the issue with the rejected cashback.
If you have any questions about the site, be sure to write, we will be happy. Have a good day!
Sincerely,
LetyShops team
Same thing, no confirmation.
Hello Dmitry!
Thank you for your feedback. The approximate date for crediting the cashback for your order is 03.21.
Each store has its own average cashback crediting time. You can see the approximate date of cashback confirmation in your personal account. To do this, move the mouse cursor over the question mark next to the cashback status.
If you have any questions or wishes - write. Good evening!
Sincerely,
LetyShops team
The same problem has been hanging cashback since September 2017 and is still pending!
Andrey, hello!
Thank you for your feedback. Unfortunately, we do not know why the confirmation of this order has not yet arrived in our system.
Please send a screenshot of the order with the displayed status "Completed" and the order amount to your request. We will be looking forward to your information.
Have a good day!
Sincerely,
LetyShops team
no cache ((
Good day!
Thank you for your feedback. To help resolve this issue, we have created an appeal to the Customer Care Service from your personal account.
Please respond to the appeal. We will do our best to help.
Sincerely,
LetyShops team
