*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Hello Alexey!
Thanks for your feedback. We are very sorry that such a situation has arisen when converting currencies.
The difference in the amount that you paid on Aliexpress and which is displayed in your account is related to the rate at which the currency was converted on Aliexpress and with us. The Aliexpress store sends us information about the orders of our users in dollars. And we, in turn, convert it into rubles at the rate of the Central Bank of the Russian Federation at the time the order is received in our system. In order not to mislead our users, we have published this information on the page to the store on our website.
We are also sincerely sorry that you have such an opinion about our service. We give the maximum that we can, given that we are developing the service, connecting more new stores, investing in the development of the loyalty program and holding promotions. Our main goal is for users to get as much positive emotions as possible when using our resource.
We hope you choose to stay with us anyway. Have a nice evening!
Sincerely,
LetyShops team
Good day!
Thank you for your feedback. If you have not received your order, contact the seller of the product or write to the "Support" of the Aliexpress website, they will be able to tell you the reason for the long wait for the order.
If you have any questions about the work of our service, be sure to write, we will be happy. Have a nice day!
Sincerely,
LetyShops team
Good day!
Thank you for your feedback. We give the maximum that we can, given that we are developing the service, increasing the team, connecting more new stores, investing in the development of the loyalty program and holding promotions.
We believe that we are chosen by those who like this approach. And, of course, we will be glad if you choose to stay with us.
In any case, we respect the right of each user to choose the service that meets his requirements.
If the cashback for your orders is still not registered, please create an appeal through the "Help" section, we will definitely find out the reason for the loss of reward and resolve the issue.
If you have any questions, be sure to write. Have a nice day!
Sincerely,
LetyShops team
Good day!
Thank you for your feedback. Don't worry, TMALL cashback is credited within 4 days after registration. If, when placing orders, you adhered to all the conditions that are published on the page to go to the Aliexpress store, the reward will be fixed.
If you have any questions or suggestions regarding the work of the service, be sure to write. Have a nice day!
Sincerely,
LetyShops team