*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Hello! In service since 2016. And this is not the first time I have asked the team for help. And now I have a problem logging into LetuShops. I turned to Marina Bondaruk for help. We quickly found out the reason. I would like to express my gratitude to Marina and the whole team for their responsiveness and warm communication. I haven't made a withdrawal to the card yet, but I think there won't be any problems. I am very pleased with the work of the service. Good luck to you!!!!
Previously, the rates were higher, now 3.3% in general is ridiculous. I'll wait for the withdrawal amount and leave, the service regression is obvious!
Good day!
Thank you for your feedback. We will be very happy if you choose to stay with our friendly family.
Due to the fact that the Aliexpress store reduced the amount of remuneration, we had to change the conditions for calculating cashback. But we make sure that our customers can order in China on favorable terms. Therefore, we are expanding the catalog of Chinese stores, now there are 80 of them.
Our users get the maximum possible cashback size. Considering that for our clients, we develop the service, add new services, stores and negotiate promotions with them, we also invest in a loyalty program and give away prizes.
Be sure to write if you have any questions about the work of the service. We are always open to communication.
Sincerely,
LetyShops team
Now I have the feeling that I was robbed. And it seems to me that this was done on purpose. Here is how it was. I put the goods in the tmall store in my cart, on the aliexpress website (If anyone does not know, there is such a store that cooperates with aliexpress) Before I decided to buy goods, I went from the letyshopa website to the aliexpress website, the application is in the chrome browser lit up green and showed that cashback was activated. Without any second thoughts, I climbed into the basket and paid for the goods. What do you think?! Now support writes to me that I am a fool and I had to follow another link for the tmall store !!! It’s just an imperfection in the system and they don’t want to pay for their mistakes and blame the clients. Very disappointed !!!!
Good day!
Thank you for your feedback. Oleg, believe me, we in no way want to mislead either you or our users.
It is very important for us that you are satisfied with the work of the service and that each of your cashbacks is successfully recorded in your personal account, because we, like you, receive remuneration only for such orders.
We immediately published information on the special conditions for calculating cashback from TMALL on the store page, as soon as it was provided to us by the Aliexpress store.
If you have any questions about the work of our service, be sure to write, we will be happy to answer them.
Sincerely,
LetyShops team
After the LetyShops update, some of the transitions were no longer taken into account, respectively, the amounts do not appear even with a pending status. For many confirmed orders, the picture is the same. An order for a large amount has been confirmed on Ali for a week now, but everything is pending. This arose precisely after the update. And this is not the case more than once. Best the enemy of the good! The functionality of the old site was better ... In any case, all transitions and orders were taken into account.
Hello Vera!
Thanks for your feedback. The redesign of our site is not related to the transfer of information from partners on the orders of our users.
If you have any difficulties in calculating cashback - write to us through the "Help" section of your personal account. We will be happy to answer you and will try to help you in this situation.
Have a good day!
Sincerely,
LetyShops team
I'm so sorry that there are such low cashback rates (((I'll have to look for another service (((And everything was so good.
Hello!
Thanks for your feedback. We are very sorry that you are upset.
We want to develop and launch new products and services that will make your purchases more useful and enjoyable. This, as well as the costs of the loyalty program and Lety codes, requires additional investment, because the rates have changed. We want our users to receive as many additional bonuses as possible during the year, which will give them more positive emotions than a small difference in cashback rates.
If you have any questions or suggestions about the work of our service - write. We will be happy to answer you. Have a good day!
Sincerely,
LetyShops team
Probably there are no people who do not know aliexpress, the store is good, but since cashbacks fell for various reasons and time does not stand still, I wanted the service to support its customers. I propose to reduce the withdrawal amount to start from 100 rubles, if it is not profitable for you, then make it possible to transfer to mobile phones. I have 190 rubles on my account, large purchases are not expected and a small cash back is how to be "expensive edition")))
Hello!
Thanks for your feedback. We have set a limit on withdrawal of funds in the amount of 500 rubles, since we take upon ourselves the payment of the commission for the transfer of money. Very often we hold promotions and negotiate with stores to increase cashback rates so that our users can save 500 rubles faster and get pleasant emotions from online purchases.
If you have questions and suggestions about the work of our service, be sure to write. Have a good day!
Sincerely,
LetyShops team
I've known cashbacks for a long time, and in my opinion, Letishops is the most convenient service in Russia. I dealt with other services, so they just do not record half of the transitions, cashback is often not credited: you write to support - "where is my cashback?" this ends happily. On another service, for example, cashback is displayed in 2-3 days, so you sit and don't know whether you received cashback or not. Or there is a withdrawal of funds - wait a week for their accounting department to approve. There is no such haemorrhage on Letishops at all: the cashback is displayed instantly, the withdrawal of funds to the card on the same day, I did not have such a cashback stupidly stolen. In general, everything is ok, the only thing is, there would be a larger percentage - so in general there would be an ideal service. Do not think that advertising, just talking from my own experience.
..... I will add the following to the reviews. Recently I found out, by accident at all (because "LetyShops" don't write about it anywhere !!!), for example: The purchase was made on ALI for 1122.53 rubles, and the CASH is charged from .... 1072.66 rubles ... .those. with a smaller amount !!!
Good day!
Thank you for your feedback. All prices on the Aliexpress website are displayed in dollars - this is the official exchange rate of the Aliexpress online store, when working with the site, you can choose any currency convenient for you and the online store converts the cost of the goods from the dollar into rubles at its own exchange rate.
We, in turn, receive information on Aliexpress orders in dollars and convert the amount at the rate of the Central Bank of the Russian Federation.
To warn our users that due to currency conversion, the amount of the actual payment for the order may differ from the amount of the order on our service, we published this information on the store page.
If you have any questions, be sure to write. Have a good day!
Sincerely,
LetyShops team
Regarding the store itself, it is a typical bazaar, where each seller arranges his own, only he understands the rules. Someone sends quickly, lays down all sorts of pleasant little things as a bonus and promptly answers questions, while someone, on the contrary, does not contact or send an order until you open a dispute. But in general, over a year and a half of purchases (from 100 rubles to 12,000), the problems were a couple of times, and those were resolved. Regarding letishops, it works perfectly through the extension, only once the cashback was not credited, but the guys from the support solved this problem, answer quickly, explain intelligibly, prompt clearly.
from 13800 the return is 218 rubles. Are you kidding me. You can't do it here.
Hello Konstantin!
Thanks for your feedback. We can assume that you made a purchase from the phones category, since cashback for your order was charged at a rate of 1.65%, taking into account the LETYBRONZE status.
We understand your desire for high return purchases. However, the cashback rate depends not only on us, but also on the store and what kind of reward we are given for your orders.
If the cashback for your order was not credited correctly, please leave a request to the Customer Care Service through the "Help" section of your personal account: https://help.letyshops.ru/hc/ru
Our managers will take care of the issue.
Sincerely,
LetyShops team
1.5% 1.8% phones
3% 3.6% rest
1% 1.2% goods from category TMALL
Cashback is ridiculous. It's just that this service no longer makes sense.
Good day!
Thank you for your feedback. The cashback rate directly depends on the amount of remuneration that the store provides us. Aliexpress reduced the reward, so we also had to lower the cashback rate. We would really like to give the maximum cashback to our users, but, unfortunately, this is not possible.
After all, we spend the reward not only on paying cashback, but also on developing the service. In order to bring maximum benefit and pleasure from shopping to our customers, we regularly organize joint promotions and sales with popular stores, give away prizes, add new stores and services.
We are focused on long and productive work, so the cashback rate is not the only advantage our clients receive.
If you have any questions, be sure to write.
Sincerely,
LetyShops team