Кешбек не нараховується за замовлення, оформлені в мобільному додатку магазину.
received my first and last order from this woeful store. I ordered an orchid, when I received it, my disappointment knew no bounds - the photo shows an orchid with beautiful, healthy leaves, and when it arrived, one leaf was cut off, and the other half was cracked along the length of the growth. For the money that was spent on this plant, you could buy a more lush and in better condition than in this store. I do not recommend anyone to order plants here
They immediately refused the 2nd order, for the reason: "The application is rejected. The terms of purchases with cashback are violated." Next, we will find out who violates the rules? From the first order, UAH 265 was rejected. UAH 329.05 was rejected from the second order. I'll be honest, I ordered from the store precisely because of the cashback, since at that time there was a high percentage. When the order is placed, the manager calls and persistently suggests that I buy something in addition to the order, but I do not agree, knowing that the cashback will be lost, I suggest leaving everything as it is. The manager stops and agrees that everything is in stock and the parcel is being sent. Everything is similar with the second order. When the first parcel arrived, I suspected that they added one more fertilizer to me, I remember it was supposed to be 1 unit, I received 2. Well, since I unpacked the parcel at home, I will not return it, and I already have it doubts began to appear little by little, maybe it's my mistake, I ordered 2 pcs. and on one So I agreed to let everything remain as it is. More adventures with the second package. After some time, the second parcel arrives, in which he ordered only products. I made the order through Ukrposhta because I wanted to save more. The parcel was taken from the post office by the wife, it would be better if she did not take it! Yes, the box was badly damaged, my wife checked the parcel in the department, but only in the middle of the box are there any damaged products themselves. No damaged products were found. But for some reason I forgot to check the number of units available. At home, during the inspection, one jar of sprats worth UAH 63 and 1 canned tuna in oil worth UAH 68.4 were missed. A total of 131.4 hryvnias were undercounted. Well, if they saw it in the branch, of course, the parcel would simply be returned. Here we cannot say for sure whether it was stolen at the post office or in the store, there is no evidence, it is our own fault. Of course, it is better to learn from other people's mistakes, so I personally advise everyone! Be sure to check for damage and the availability of the number of units at the post office itself. And again here is not without a surprise, in this parcel instead of one unit, two were steamed, namely mild Ketchup 250g, price 34.2 UAH. This time we ordered on the computer together with my wife, and I remember well, we ordered exactly that ketchup, only 1pc . Conclusion! That's why the cashback accrual is rejected! They actually change the price in the order without my consent. Another disadvantage is that when you place an order in the agro-market store, the status of the order is not displayed in your account until you receive the order. There is just an empty place, as if nothing had been ordered. Therefore, it is necessary to take a screenshot of the total cost when ordering while still on the website in the basket, if the price changes after confirmation, you can safely return the parcel. So, in general, 131 hryvnias were lost for reasons I do not understand, from the courier service and because from the store itself, I am not any better because of that. And 594 hryvnias of unaccounted cashback. In general, there is no order because of such unscrupulous people... Conclusion! Who breaks the rules? I am sure, if there is no human conscience, many such tricks can be built. So, the Letyshops service should pay attention to this and draw conclusions, because if you don't act, you yourself understand what it will lead to. Therefore, I hope that both the workers of the Agromarket store and ordinary customers who decided to place an order and receive cashback will hear from me. PS The parcel was taken away, after which they called several times a day for another three days to pick it up. Not to mention that parcels are not delivered very quickly.
Good day.
Thank you for your feedback.
We checked the content of the orders, no corrections were made. We work on the basis of our guarantee https://agro-market.net/ua/replace. According to this, the client can contact us if there are discrepancies in the order. Our customer care managers will contact you to determine the situation and resolve the issue.
Sincerely, always Your Agro-Market.
They sent three days. As soon as the parcel arrived at Nova Poshta, they began to get bored with calls that the parcel had arrived and needed to be picked up. Although the order was paid in full. Then they rejected the cashback, because a new order was allegedly made with the manager. Although the manager called back and only clarified the order and delivery
1. I ordered a spray gun, it arrived defective, I wanted to replace or refund, but support does not respond. I still have the gun 2. There is a product on the website, but in fact it is not there, so the shipment of the order is delayed for several days. 3. The cashback came quickly, I had time to withdraw it to the card before receiving the order (I chose payment upon receipt on the website) 4. In general, a negative impression of the store. 5. I do not recommend it.
Agro-Market.ua online store welcomes you!
I am very sorry that you are facing this situation. However, we would like to thank you for letting us know about the difficulties with the order and the opportunity to correct it. If 14 days have not passed since the date of receipt, please contact info@agro-market.ua - this is the official communication channel. In the letter, indicate what exactly is wrong and attach a photo of the product.
The store is generally not bad. We order something every year. But the information on the website is irrelevant. In fact, many items were not available, which made it much longer to wait for the shipment.
I ordered goods from this store. They called me back 1.5 days later. At the same time, it is impossible to call the operator or somehow contact the website. The operator is rude. The woman doesn't care that you wait 1.5 days just to confirm the order, she thinks it's normal, because they have a "very heavy workload". Of course, there was no notification about this on the website or by mail, where I should find out about this is not clear. After the product arrives at the post office, the robot starts calling you. He will call every day, at least twice, and sometimes 3 or more. And it doesn't matter that it's Sunday or that you're at work. If their order has arrived - run and pick it up. Urgently. Do not buy here. Look for a normal store. These are generally some inadequate people. This is the first store where they call me several times a day to pick up my order from the post office. Cashback has not yet been received, but he has registered. I will not be surprised if there will be problems with this as well.
Agro-Market.ua online store welcomes you!
I am very sorry that you are facing this situation. About that, we would like to thank you for letting us know about the difficulties and the possibility of correction.
We apologize for the inconvenience, we have a high seasonal load, all requests and orders are processed in order of priority, this situation has been corrected.
If you have difficulties with the order, you can contact our e-mail info@agro-market.ua, this is our official communication channel. Calls about the arrival of the parcel at the post office are made automatically until the post office transmits the information to the store, bonuses will be credited to your personal account after the order status becomes fulfilled.
Thank you for understanding.
I liked everything, the store, the selection - from plants and seeds to.....:). Delivery and service (excellent service, polite staff very attentive to details). Thank you Lety for the opportunity to save money as well, the cashback is calculated without delay and is also confirmed quickly.
Hello!
Thank you for sharing your comment. Happy harvest! :)
The LetyShops team
Cashback was waiting immediately at the time of payment. The store itself with an inviting selection of plants is available.
Hello!
Thanks for sharing your impressions.
Good luck shopping!
The LetyShops team
Received order No. 165104918561. It included cherries, 2 raspberry trees, ivy and fertilizer. All planting material is wonderful, with good roots, very neatly packaged. All plants were planted in the garden. Before that, I made an order No. KNA02097672, which included 3 varieties of grapes and persimmon. Satisfied with all deliveries. Now I will wait to see how the planted plants will please me. If my hopes are justified, I will contact you again in the store. Thanks to the store employees for their attention, accuracy, fast delivery and advice.
Hello!
Congratulations on a great purchase.
Thanks for sharing your experience.
Team LetyShops
Everything came quickly, well packaged, in a marketable condition, spring will show for burntness and vitality while I put 5