I had problems with a couple of helmet backs ... Otherwise everything is ok
Good morning!
Thanks for your feedback!
We are always happy to help you understand the problems that appear with cashback. You can contact our care service in the "Help" section of your account.
For small purchases it works without problems, but when you make a large purchase the algorithm strangely fails. I'm not the only one that has happened to him... When you write to customer service they tell you that it's not their fault, but the store's. The end result is that you hire a service and it does not comply. Obviously they are covered since in the terms and conditions they make it clear that they are not responsible for the failures of their algorithm... If it is your product they should be responsible for their failures, I say... The end result, they have not solved anything for me , they offer me a coupon to increase my cashback for 2 days, which doesn't make sense, it's spending money again. They have returned a sixth of what they should have and they offer me more cashback... Anyway... I will not use this service again.
Good afternoon, Danny!
We are very sorry that you faced such a situation. If for some reason the partners do not transfer the information for your purchase, we are not left without remuneration either. Therefore, we do not always have the opportunity to repay the lost cashback in full. We have added a partial bonus to please you a little. We hope that our recommendations that our agent gave you in the consultation are useful and will help you not to lose more cashback.
Happy day.
I registered on the letyshops website today. For now I don't want to download apps, because I don't know if I will use it. Comparing the cashback percentages of my favorite stores on letyshops and another cashback (bs) site that I have been using successfully for more than 5 years, I found that on letyshops they are lower. For that ... I don't want to pass my purchases through letyshops. Unless I find some store that interests me and there is no cashback on my usual site. However, there is an advantage on letyshops: navigation is very fast and fluid, which I must say on the other cashback portal is neither fast nor fluid at all. But I must say that I cannot find in the regulation what is the minimum limit to be able to withdraw cashback, in the reviews someone said that a minimum of 10 €, but I do not see it clearly written in the rules.
Bye!
We hope you stay with us. We have many affordable promos, many shops and special offers that increase your cashback by 3-5x. Yes, the minimum amount to withdraw is 10 euros. We pay the full commission for the round of funds. The relevant information can be found in the "Credit refund" category.
If the monetization in this app is based on technology, let's just say it leaves a lot to be desired. It has already happened to me on several occasions that before making a purchase I make sure that the browser extension is activated and when I make the purchase the cashback does not appear. After submitting a request for them to manage it in the store and the operation appears reflected in the Letychops statistics (waiting 4 months), the answer is that since the seller does not answer them, they cannot do anything. I am already considering the veracity of said service (in small purchases it works but in a purchase of more than €400 they wash their hands.)
Hello!
We are very sorry for the situation that occurred. The loss of cashback can be caused by various factors and we cannot always detect them. We turn to our partners, but sometimes they don't answer us for some reason. We have added a partial bonus to please you a little. I hope that our recommendations are useful and will help you not to lose more cashback.
Good service that helps save money) sometimes cashback does not count, but those. support always helps to solve the problem and accrues lost cashback)
Hello!
We are always happy to take care of you.
Have a nice shopping!
It’s great app I love it and I also recommend this app to my friend and family.
Hello.
We are glad to know that you enjoy shopping with LetyShops :) Thanks a lot for your feedback!
My problem with erroneous withdrawals was quickly resolved. Thank you for your quick response and real user support
Victor, thank you for your feedback and appreciation!
This is very valuable for us :)
One of the best applications of this type that I have used, request the withdrawal of my cashback and in less than 30 minutes it is already in my account one hundred percent recommended letishops
Thank you so much for sharing your experience Jesus! We appreciate that you are shopping with LetyShops ❤