Letishops has a very convenient position: If you did not receive cashback, we are not to blame, the store where you yourself made the decision to make a purchase is to blame! I quote: "The store did not transfer the reward for this order, which we are sharing with the swami. But we are ready to credit a partial bonus for the purchase from the company's funds." The further the more I understand that some kind of meaningless application. I bought tickets for more than UAH 30,000, expected a refund in the form of the declared cashback 1.1%, received a third ... I do not want a third, I chose these tickets, because with cashback they were more profitable than others and I want to get the full declared% of my purchase! I have to manually record every cashback in Letishops, except for Aliexpress, everything is perfect there. And I think that Letishops, in principle, only works with Aliexpress. Neither Citrus, nor ALLO, nor the foxtrot gave me cashback on their own, I always have to submit an application. If there are any other better services, please advise. Advertising of this service through bloggers made it popular, but it is impossible to use
Good day!
Alina, LetyShops works with stores through a special affiliate program, like all other cashback services. You complete the purchase, the store transmits information, the reward is displayed in your account. If it doesn't appear automatically, we also don't receive anything from the store.
Unfortunately, Qatar Airways does not process requests for lost cashback.
The care manager analyzed the entire situation and tried to help with the treatment. We appreciate that you are with us. We compensated the bonus from the company's funds, as much as possible.
LetyShops team
You can not count on full cashback. And judging by the reviews, this is a very common situation with which Letishops for some reason does not want to do anything. Contacting the care service does not give a special result, "did not receive information from the partners on the order" and that's it, then they shrug their shoulders, but partially compensate for the cashback in order to "please". But this service is not at all happy, alas.
Alena, good afternoon!
We have not received information on your order. Unfortunately, the store does not review requests to find out the reason for the loss. Compensated the maximum possible amount from the company.
We believe that the recommendations will be useful when making future purchases.
Sincerely,
LetyShops team
Qatar's website is very buggy. I don’t know whose fault it was, but the cashback did not register. After contacting technical support, Letishops returned part of the cashback, but that's good too.
Hello Albina!
We hope that the advice given by the manager in circulation will help prevent the loss of cashback for future purchases.
Sincerely,
LetyShops team
Charged in full on the ticket price (excluding taxes and fees) a couple of days after contacting the care service. Only positive, thanks.
Vitaly, good afternoon!
It's always nice to take care of our users :)
The loss of cashback can be influenced by several factors, namely:
- work of third-party extensions in the browser;
- visiting other sites while making a purchase;
- violation of the terms of the store.
We are sure that the recommendations will help when making future purchases.
Sincerely,
LetyShops team
I, too, did not receive cashback immediately. I wrote to the support team. Within a week, everything was decided and the cashback was credited in the amount of 1.3% * (I have a premium), net of taxes. In general, excellent, I'm happy. I thank the service for the help.
Wrote a negative review here some time ago. After the completion of all flights, the manager of Lety (Nastya Magdych) herself reminded of the situation, requested the missing information on tickets, and I was refunded the cashback (from Lety's funds). I apologize for the previous negative review and thank you for the work done.
Vadim, good afternoon!
Thanks for the new review.
Honestly, it's a pleasure to read it.
Nastya says hello;)
Sincerely,
LetyShops team
All comments below are true. At first, cashback did not come, two days of correspondence with Letishops - half of it is charged. It is impossible to convince of anything. Refers to store rules. Waste of nerves and time, horror, sheer horror.
Vadim, hello!
Yes, sometimes the cashback may not be automatically fixed :( In a call, the care service managers always try to understand the situation in order to help return the cashback for a purchase.
Checked the bonus amount. Cashback was credited correctly - for the cost of tickets. The sum of all taxes and fees is not taken into account. Users were warned about this feature on the Qatar Airways service page on our website.
We hope that more cashback will not be lost.
Sincerely,
LetyShops team
Letishops, well, you finally ... At first they did not charge anything at all, then after a long communication by mail with your employee, specifically with Anastasia Yakimenko, they returned half of the cashback. but after I wrote that I bought 2 tickets, not one - she disappeared ... normal service!
Alexander, good afternoon!
Thanks for your feedback.
We ask you not to be upset. We will definitely help you to solve your question.
Your answer came to us at night. At this time we sleep;)
During the day, the manager will answer the request.
If you have additional questions - be sure to write. Good weekend!
Sincerely,
LetyShops team
Comrades, this is a lie. Two purchases in Qatar and zero cashback. I even know that they will answer me: - "The ad blocker influenced the non-enrollment." For some reason, he did not affect Aliexpress with five purchases and a measly 27 rubles, and he did not add more than a thousand rubles to Katars. Look for another cashback company. Don't get here.
Hello Vadim!
Thank you for sharing your opinion.
Unfortunately, ad blockers can actually influence reward fixing. We cooperate with different stores through different methods of data transfer. In some stores, for example, Aliexpress, blocking extensions do not affect the cashback fixing process. At the same time, ad blockers can cut off necessary information when displaying orders from other stores. In the rules for purchases with cashback, we have highlighted this information so that our users are always familiar with it.
We see that you have an open contact with the customer care service. The manager in charge of resolving the request will return with a response by the end of the day.
Sincerely,
LetyShops team
Terrible! I bought tickets, but the cashback was not displayed. The support service wrote that "it happened by mistake, or something else influenced its display." Right! It was not a small purchase amount that influenced, which, after all, is not possible ...
Hello!
Thank you for your feedback.
The order amount does not affect the process of transferring information from partners. Unfortunately, we have not received any data on this order. As far as possible, we have already compensated for the cashback to your balance.
We sincerely hope that such situations will not happen again.
Sincerely,
LetyShops team
I bought tickets, cashback was not displayed.
Good afternoon, Alexander!
Thank you for informing.
To resolve the issue, we have created an appeal to the care service. We will be glad to receive information about the purchase on the "Help" - "My requests" tab.
Sincerely,
LetyShops team
Cashback did not appear, although I booked everything strictly according to the rules, having previously closed all the pages and entered everything from scratch. I wrote to the support service!
Good day!
Thank you for your comment and contacting the care service.
Do not be discouraged, please, our manager will help you figure out the reason for not accruing cashback and will resolve the issue.
If you need help - be sure to write. Have a great day!
Sincerely,
LetyShops team