Purchases at Media Markt ES with cashback in South Africa
- Cashback is not credited for in-store payment method purchases.
- Cashback is not credited for services (such as repairs, warranties, financing, etc.), refurbished products (each product labeled REFURBISHED indicates if it is a used product) or any returned products.
- Cashback is not credited for orders from the Canary Islands.
- Cashback is not credited in case of using any voucher or discount code.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
- The store is not providing us with information about your order amount at the moment of the order registration, that's why cashback for your order may be displayed as 0 EUR. While processing your order, the store updates that and cashback amount is set according to the rate stated on the store's page.
Reviews on Media Markt ES (153)
Therefore, we publish only our customers' reviews.
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Media Markt does not record the cashback. I understand that it is not Letyshops' problem but theirs. I have followed all the rules when buying and they do not cashback. I don't think it's a coincidence that they get such bad reviews. I also made the purchase at a time when the cashback rate had been increased.
Hello Sandra.
We are very sorry that such a situation happened. For our part, we try to help our users get a refund. But unfortunately, we don't always have the opportunity to make up for the lost refund from our account. If for some reason you do not get the cashback of the orders placed with us, we are also left without remuneration.
We hope this does not happen again in the future and that you will not be disappointed any more.
Sincerely,
LetyShops team
I bought on January 16 today 18 seeing that it is not put or pending I have requested the refund attaching a photo of the invoice that I got to the mail to see since the order is a washing machine and the cashback is high.
Hello, Macarena.
Thanks for writing to us :)
We see that you have created a request for the lost cashback in your personal account. Don't worry, we will look for your cashback in our system and we will contact you through the Auyda section of your personal account. Follow the status of the request, please.
Sincerely,
LetyShops team
We always come to comment when something goes wrong and not when it goes well, that's why I want to share something good. I want to congratulate Media Mark and letyshops. There was a special promo where the cashback was increased with a maximum of € 15. Take the opportunity to buy a product with great value and in a month and a half I have received € 15 + € 5 for using the registry through a friend. I said € 20 credited to my account. Thank you I will continue using your service.
Hello Luisa.
Thank you very much for your comment and for being with us ❤
We are glad you enjoy shopping with LetyShops.
Sincerely,
LetyShops team
I do not recommend buying online at Media Markt, I have bought 4 times and only once has the cashback been successful. The other 3 times, Letyshop gives me a voucher, one of them and the rest, which are 2 more purchases, they wash their hands, they simply reject it and Media Markt does not recognize the purchase.
Hello,
We are sorry that you have such an opinion.
We have credited the cashback of your last purchase to your account balance. We hope that your future purchases are successful and everything goes well. If you have any questions, you can always contact our support team at support@letyshops.com.
Sincerely,
LetyShops team
I do not recommend the Media Markt store to buy, because the 3 times I have done it I have never received the cashback and they were high purchases. On the other hand, I have never had problems with the other stores.
Hello Elena.
It's a shame that you faced such a situation. If for some reason you do not get the cashback of the orders placed with us, we will also be left without remuneration. For our part, we try to help our users get a refund. But unfortunately, we do not always have the opportunity to make up the lost refund from our account.
In the future, follow the terms of the store and conditions of the purchase with the cashback.
We hope your purchases are successful.
Sincerely,
LetyShops team
I did not recognize the cashback. Lety Shop does what it wants, for the pennies very well, but when it is something else they clean their hands. A shame.
Hello.
We understand your disappointment, that you were counting on this cashback. However, according to the information we have in our system, there was no transition from your account to the store page on 11/27 (you can check it in ¨orders and finances¨ (my transitions)).
We hope your future purchases are successful.
Sincerely,
LetyShops team
From the opinions I'm reading, the same thing happens to everyone. I thought it was a mistake of mine when placing the order through the Letyshop platform, but I see that the problem in this case is Mediamarkt that does not comply with the commitment, in my case I made a purchase of a device whose promotion on black friday it was 4.5% and this has not been respected. They should review the conditions with the firms that do not comply, since otherwise it will appear to be misleading advertising,
Good morning, Aldo!
We are sorry that you have such an experience. Like you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners.
It is true that there are incidents, where the cashback is not registered, but we never leave the users without a solution and answer. We have already credited a voucher on our part.
We hope your future purchases are successful.
Sincerely,
LetyShops team
I bought on black friday taking advantage of a 10.5% increase in cashback, when I did not appear I contacted letyshop and they only paid me 1.5% as it is always fixed, it does not seem fair that they do not pay me the total of the promotion, I have a card with which I am paid 4% I have the feeling of deception, I am unhappy with the letyshop solution, if they check it well I did the right thing
Hi Nahiara.
Unfortunately, for some reason the store did not provide us with the information and the refund of your order. We have credited you the maximum bonus to our company funds to please you a little in this situation.
We are very sorry that this happened to you and I hope that the next time the cashback will appear immediately.
Sincerely,
LetyShops team
They have not recognized me the cashback of mediamarkt with the purchase that I make.
Hello Paula.
We will try to contact you through the mail, but, unfortunately, we do not receive any response.
To solve the problem with the lost cashback, you must create a query yourself, in your personal account, in the "Orders and Finances" section, filling in the form (from the web version of the mobile phone or from the computer).
You can always find the answer to other questions in the "Help" section of your personal account.
Sincerely,
LetyShops team
Media markt is not serious, it does not pay what it says. The first request was solved by letyshop, but this second is on the way to not being solved.
Hi carmen.
Don't worry, we have sent the request to our partners. Let's wait for the answer. If something goes wrong, our managers will do their best to help you with this matter.
Sincerely,
LetyShops team
