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Don’t forget about Cashback shopping rules

Purchases at L’Occitane with cashback

Waiting time for crediting cashback
Average waiting time for cashback: 35 days
Maximum waiting time for cashback: 68 days

Минимальная сумма заказа для получения кэшбэка 700 рублей.

 

Важно! Кэшбэк не начисляется:

- за подарочные сертификаты;

- при совершении заказа от имени юридического лица;

- за заказы, сделанные в мобильном приложении L’Occitane.

Reviews on L’Occitane (27)

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02.12.2018

I have known Loksitan for only two years, but I have already spent a five-figure amount on their products (offline, online, in Russia and abroad) O_o - some means, brand concept, design, etc. are very good. Nevertheless, no matter how much I love their creams, I will leave a negative review to the store, because Loxitan has been overcome by excessive greed for the past two years, and the brand does not really care about its customers. Either they don’t send mailing lists with promotions, or they don’t send the traditional surprise letter to the DR, then they sniff products with an expiration date. Boxes and samples cannot be interrogated, prices are atrocious, gifts and discounts, in general, do not work at the same time. Recently I learned that Loksitan cooperates with Letishops - and made the last two orders through Letishops. I am familiar with all the rules of the store and cashback service up and down, I carefully follow everything. For the first order, Loxitan himself, for some unknown reason, rejected my cashback. During the second order, the cashback was lost - the technical support said that, again, the store did not transfer the reward for my order. What can I say: thanks to the support service of Letishops, who, despite the "whims" of Loksitan, nevertheless found the opportunity to credit me my cashback immediately to my balance both times, quickly and politely. Well, with Loksitan himself, of course, it is disgusting to get involved once again.

The review was translated from Russian using Google Translate. Show original Show translation
03.12.2018

Good day!

Thank you for your feedback.

We do not work with stores directly, but through special partner programs. Unfortunately, the information on your order has not really been received from the partners. We sincerely hope that such situations will not happen again.

If you have any questions, please contact us. Always happy to help.

Thank you for your cooperation. We wish you only pleasant shopping!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
24.11.2018

The store rejected the cashback, although it was issued according to all the rules. Many thanks to the support service for the prompt solution of the problem and crediting the cashback to the account.

The review was translated from Russian using Google Translate. Show original Show translation
24.11.2018

Hello Ekaterina!

Thank you for shopping with us.

The reasons for the rejection of the cashback could be factors such as the use of third-party promotional codes or coupons, rewriting of the affiliate link or violation of the terms of the store. Also, an error might have occurred.

You can contact with me any time. We will be happy to help in any situation :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
28.08.2018
Thank you) we solved the issue with cashback)
The review was translated from Russian using Google Translate. Show original Show translation
07.08.2018
When ordering, the cashback was not displayed, I contacted the support service, quickly sorted it out and credited it. Thanks!
The review was translated from Russian using Google Translate. Show original Show translation
01.07.2018

Hello, again this time the cashback was not displayed, the last time it was credited through the support service, this time again it is not (

The review was translated from Russian using Google Translate. Show original Show translation
15.07.2018

Daria, hello!

Thanks for your feedback.

It is important for us that while using our service, users enjoy shopping and do not face difficulties.

To help you understand this issue, we have created an appeal to the care service. We will be glad to receive information about the order on the "Help" - "My requests" tab.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
06.06.2018

Letishops is getting worse and worse every time. constantly lose cashback. I'm starting to think about changing to another cash service

The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

Good afternoon, Anastasia!

Thank you for your comment. We are sincerely sorry that you encountered certain difficulties while working with our service. We understand you very much and regret that cashback did not appear. Indeed, this is very unpleasant.

We really want to understand the reasons and do everything possible to eliminate them and you no longer worry about your cashback. Our manager has answered your appeal and is waiting for information from you to help as soon as possible.

Due to the specifics of working with stores under the cashback program, there are a number of reasons why cashback may not be credited. All these reasons are described in the rules for purchases with cashback. Additional conditions (if the store has them) can be found on the page of each store on our website.

A common reason for losing cashback can really be promotional codes, discounts and other bonuses. This is due to the fact that it is simply not profitable for the store to provide a double discount and when using third-party bonus programs, no remuneration is paid to our service.

The most common reason and difficult to detect are the settings of the device from which the purchase is made. After all, fixing the cashback can be negatively affected by third-party browser extensions, some functions of antivirus programs, ad blockers, and even viruses. Even if the cashback is lost for reasons independent of us (which means that we did not receive a reward from the store), we always try to help in some way and, if possible, partially or completely, compensate the cashback from our own funds.

We sincerely want to improve the service and eliminate all possible obstacles on the way to profitable and convenient purchases with cashback.

We look forward to hearing from you.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
19.05.2018

Yesterday I already received order No. 18055308 dated 05/13/2018, but the cashback is 143 rubles. still not reflected. Something is happening with the service. Tired of constant emails to the support team. I always ordered from work from the Google browser, in the last year the cashback from it was not reflected with an enviable frequency. Began to order from another browser. and on you ... mope again! It is very uncomfortable. I would like to switch to another service. For a person living at a modern pace, it is extremely inconvenient!

The review was translated from Russian using Google Translate. Show original Show translation
20.05.2018

Hello, Elena!

Thanks for your feedback. We understand your emotions, because when cashback is lost for some reason. It is very important for us that our users do not encounter difficulties when making purchases through our service.

Unfortunately, there are a number of factors that affect the fixing and display of the cashback. One of these factors is specific settings on corporate networks and devices. Often on working networks, special settings are made by the system administrator, and a number of programs are installed to protect data, so we cannot know for sure whether filters are installed there that can block traffic transmission. We recommend that you place orders from your home network and device.

We hope that during our cooperation you were able to make sure of our loyalty and willingness to help. A new customer care ticket has already been created for your question.

We are awaiting feedback.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
18.05.2018

Hello, I made an order this morning, the cache has not been displayed (

The review was translated from Russian using Google Translate. Show original Show translation
19.05.2018

Hello Daria!

Thank you for writing. To understand this situation and help you, we have created an appeal to the care service on your behalf. You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My requests" tab.

We will wait for information from you. Good evening!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
08.05.2018

I made an order by clicking on the link. The order will be delivered now, but the cashback, alas, has not been credited. Apparently the store is like that, with others there was no such problem.

The review was translated from Russian using Google Translate. Show original Show translation
09.05.2018

Anastasia, hello!

Thank you for your comment.

To help you sort out this situation, we have created a care service appeal on your behalf. You can get acquainted with it and give an answer in the "Help" - "My requests" section.

Have a good day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
16.03.2018
One of the favorite and most used online stores! I am very glad that he has appeared here and it will be possible to receive cashbacks for purchases.
The review was translated from Russian using Google Translate. Show original Show translation
14.03.2018

Cashback was not credited to this store at checkout and has not yet been added.

The review was translated from Russian using Google Translate. Show original Show translation
15.03.2018

good day, Elena!

Thank you for your feedback. We understand and share your dissatisfaction with the non-accrual of cashback. Often, cashback losses occur due to a violation of the algorithm for making purchases with cashback. It is also very often the reason for non-accrual in the device from which orders are made. Unfortunately, some browser extensions, antiviruses, programs and viruses can prevent the cashback from being credited by rewriting affiliate links.

It is important for us that every your order is recorded automatically and every profitable purchase brings you joy.

We have contacted you through the "Help" section. Please, answer the appeal.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
17.02.2018

For some reason, cash-back is almost always not added for this store. I have even stopped writing about this. The last time my order was on February 8th. Cash-bek has not yet appeared and apparently will not appear.

The review was translated from Russian using Google Translate. Show original Show translation
18.02.2018

Hello Julia!

Thanks for your feedback.

We understand that such situations are really unpleasant and will try to understand in detail your situation in the appeal. We hope that we will be able to find out the reason for such cases and in the future cashback on orders from this store will be successfully recorded.

All the best!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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