Purchases at IKEA ES with cashback in South Africa
Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for orders made from the Peninsula territory.
- Cashback is not credited in case of using any voucher or discount code.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
We noticed a problem with the appearance of orders placed from iOS devices, so if your order didn't appear, please submit a request in your personal account.
According to the store's terms and conditions any requests regarding the lost or rejected cashback should be applied within 30 days after the purchase has been made.
Reviews on IKEA ES (50)
Therefore, we publish only our customers' reviews.
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Well, nothing, I just placed an order and at the moment the Cashback does not appear, it is the second store with which it happens to me ... even though I read the conditions and make sure to comply with them all, I do not understand why the payment is not made Cashback, of the stores where I have bought, only freshly and zooplus work well, the rest is a waste of time, it is better to buy directly from the page
Hi Patricia!
Thanks for write. We are very sorry that you had such an experience. We have sent a request to our partners to find out the reason why the cashback has not been registered. As soon as they reply to us, we will let you know immediately. Our agent Liza is monitoring the procedure and I will help you if something goes wrong.
Cheers!
The LetyShops team
It seems fatal to me that only orders from the peninsula can receive cashback: Cashback is credited only for orders placed at IKEA from the territory of the Peninsula. Those of the Canary Islands and Balearic Islands are not Spanish or what? I have read many negative comments regarding this issue about orders to carias... And I am from Mallorca and the same thing happens here. Having an IKEA store in Palma de Malloca, I find it embarrassing that I can't have my cashback! From letyshop they would have to talk to IKEA to change this, because it is totally discriminatory! I have bought on many websites through letyshop (aliexpress, emma mattress, animal store, Primor...) and no problem receiving the cashback. I want it to be clear that this bad opinion is towards IKEA and not towards LEtyshop.
Hello Rachel!
We understand you perfectly, but partners only offer cashback for purchases made from the territory of the Peninsula. We believe that it is a matter of difficulty to transfer the data from the version of the website created specifically for Islands.
We hope that the store will change the conditions and that the cashback will be available to the entire territory of the country one day.
All the best.
The LetyShops team
Shameful!!! After making the purchase of more than €2000 through the app, they do not credit the cashback and they do not charge you the discount amount. IKEA's fault but also LetyShops' fault for allowing Ikea to promote itself and not complying with the agreement.
Hello Jose!
We are very sorry that you had a negative experience with this store. To find out the reason why your cashback was not registered, we turned to the partners, but unfortunately, we did not receive any response for a long time. To please you in the situation that occurred, we credit you the refund partially from our funds. We hope that incidents like this do not happen again and that you enjoy the service.
All the best!
The LetyShops team
Since they are large amounts, they never give you cashback. I have videos of all the purchases I have made where it is clearly seen that the process has been carried out correctly. But of course who do you send it to? Nothing do not bother to buy through here
Hi Esther!
We are sorry that you had such an experience with IKEA. You can send the video to our agents through the "Help" section for review. We have already sent a request to our partners to find out the reason why the cashback was lost and return it to you. As soon as something new arrives, we will notify you. We hope your understanding.
All the best.
The LetyShops team
For a change, the cashback does not appear. I am very bored that this only works with AliExpres. There has been no time that I buy in another store and that the cashback appears. And I have complied with all accreditation conditions
Hi Alfonso!
We are very sorry that you had such an experience.
To address the problem and find out the reason why the cashback was not recorded, we turned to the partners. As soon as they reply to us, we'll let you know.
Please record a video of how you make your next purchase and send it to our agent through the "Help" section of your account. We hope that we can find out the reason for your lost refund and help you not to lose it anymore.
All the best.
The LetyShops team
With letyshop I have never had a problem but with ikea the cashbank never appears. I am waiting for two… the customer service is very good, I hope they can solve it, because the purchase amounts are high and it would be very unfair and I would feel cheated.
Hello!
Thank you for writing about your experience with us. We are sorry for what happened with your cashback.
We have already sent the requests to the partners to find out the correct reason why your cashback was not registered and we are waiting for the response on query #2909080. Our agent will monitor the case and notify you as soon as any news arrives. Thank you very much for understanding.
All the best.
The LetyShops team
They do not credit cashback. no matter what you do
Hi Esther!
We are sorry that you had a negative experience with this store. We have already sent requests to our partners to fully investigate the case. As soon as we receive any news, we will inform you immediately. We look forward to your understanding.
All the best!
The LetyShops team
An app scam, they do not meet the deadlines or the cashback they promise. Not only have they rejected me at IKEA but at other stores and usually in large orders, on top of that they delete bad opinions, which already seems like a total SCAM to me! Do not waste your energy with this company, go to report consumption directly.
Hi, Caroline!
We are sorry that you had the negative experience with us. We have already rewarded you with cashback for your Samsung purchase from our funds. Regarding the purchase of IKEA, we have sent a request to the partners and we are waiting for their response. Our agent Tina is monitoring your case in consultation #2876308. If we receive the positive response, we can credit you with the cashback.
If you have any questions, please contact us through the "Help"-"My queries" section.
All the best.
The LetyShops team
I do not recommend a month and a half and nothing
Good morning Adriana.
We are very sorry for the situation that occurred. Unfortunately, the cashback for your order has not been registered in our system for some reason, so we have sent a request to the partners. Processing may take 3-4 months. We understand that no one does not like to wait so long, but we cannot speed up this process. As soon as a response arrives, we will notify you immediately.
A cordial greeting.
The LetyShops team
Always the same how lucky to live in the Canary Islands until you have to buy something or bring something or look for something that you can't find here... for this type of thing we are Africans.
Hello Manuel!
At the same time, there is a resident of Africa somewhere sad :)
We understand you perfectly as the user, but we cannot influence the store's policies. We can only hope and wish that these conditions change.
Cheers!
The LetyShops team
As always the Canary Islands do not enter the promotion!! It seems unbelievable that having a physical store on the Islands they don't include us for these promotions... Third Worldists call it...
Hello Rachel!
We understand you perfectly. Unfortunately, for technical reasons, the cashback of this store is not available in the Canary Islands. We hope that we can shop with cashback from all over the world.
Greetings!
The LetyShops team
In my case, the maximum waiting period has already passed and they still haven't given me the Cashback, the only thing they tell me is to keep waiting. I think they should stop working with Ikea because it's not serious.
Hello!
We understand your emotions, as we are also waiting for confirmation from the partners. We have already created a query in your personal account. Don't worry, our manager is monitoring the situation and will help you if something goes wrong.
Greetings!
The LetyShops team
