Good afternoon!
It’s unfortunate that you have such an opinion. We can assume that it is due to the fact that the cashback for the order was rejected.
Cashback can be rejected if any changes were made to the price of the goods, there was a partial redemption of the order, third-party promotional codes were used and other reasons.
So that we can help sort things out, please write to our email help@letyshops.com.
Respectfully,
LetyShops team