Purchases at Билайн with cashback in South Africa

Good afternoon, Katya!

Don’t worry, please.
We noticed that an appeal to the care service has already been created on this issue.
Alas, we do not have access to the store’s order database. To contact partners and find out the reason for the rejection of cashback, you need documents confirming the purchase of purchases.
We will be grateful if you can send them.

Respectfully,
LetyShops team

Good afternoon!

It is a pity that this happened.

We see that you have already created an appeal to the care service. Do not worry, please do our best to help.

The most common reason for unauthorized access is the selection of a pair: username and password. Use strong password options - at least 8 characters, combine letters and numbers. Do not use the same passwords for different services, as this increases the likelihood of hacking.

Respectfully,
LetyShops team

Good afternoon!

Orders in the Beeline store are recorded in our system. In order for the cashback not to be lost, it is important to follow the conditions published on the store page , as well as the recommendations for making cashback purchases.

We didn’t receive a commission for your order, so we can’t credit cashback.
We hope that this will not happen again and it will be charged automatically.

Respectfully,
LetyShops team

Good afternoon!

Thanks for the comment.

It is unfortunate that such a situation has occurred.
It is important for us to understand. We have already created an appeal to understand the situation in more detail. Please answer the manager through the mail or sections of your personal account "Help", "My appeals".

We welcome feedback.

Respectfully,
LetyShops team

Good afternoon, Amir!

Thank you for your feedback.

Sincerely happy that cashback purchases are beneficial. Each store has its own credit waiting period, which is necessary for reconciliation and transfer of information about orders.

If you have any questions - write.

Respectfully,
LetyShops team

Hello!

Thanks for the comment.

We give the highest possible percentage, based on the commission provided by partners. Rates depend on product categories, which can be found in detail on the store page.

There will be questions about the service - write. Always happy to answer and help :)

Respectfully,
LetyShops team

Hello!

Thanks for the feedback.

The process of crediting cashback is automatic. As soon as the partners pass the confirmation, it will be credited. Partners need time to process information and transfer data to our system.

You can see the terms of crediting on the page of each store on our website, as well as in your personal account.

If you have questions or need help - write. We will be happy to answer and help :)

Respectfully,
LetyShops team

Good afternoon, Ilya!

Thank you for reporting the situation.

There is an open appeal regarding a declined cashback in your profile. The manager sent a request to partners to understand in more detail and return the reward. We hope for a positive outcome. Thank you for waiting. As soon as the answer arrives, we will contact you in circulation.

Respectfully,
LetyShops team