Good afternoon!
It is a pity that this happened.
We see that you have already created an appeal to the care service. Do not worry, please do our best to help.
The most common reason for unauthorized access is the selection of a pair: username and password. Use strong password options - at least 8 characters, combine letters and numbers. Do not use the same passwords for different services, as this increases the likelihood of hacking.
Respectfully,
LetyShops team