*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
The extra discount has not been applied to me for being "premium" (during the first 7 days) in an order of almost € 20. I have also spoken to the help assistant and he does not answer me. Unhappy
Hello.
It's a shame you have such an impression.
We want to understand and help you in the situation that has arisen. The manager awaits your response in the query, which you can find in the "Help" section or in your email.
We will be grateful for the answer.
You have a good day.
Cash back doesn't work for me! I always go to AliExpress from here but they never gave me anything back
Hello!
Thanks for your opinion.
We would very much like to help you understand the problem that has arisen. To do this, we have created a query in your personal account, the "Help" section. Please reply to our manager, we will be happy to reply and help.
You have a good day!
Sincerely,
LetyShops team
I have made a purchase in ali express and I have not received the percentage that said they would refund me when making the purchase through this application
Hello.
Thank you for contacting us.
To help you with the withdrawal of funds we have created a query in your personal account. You can find it in your account, Help section.
All the best.
Sincerely,
LetyShops team.
I just bought and it does not come out, it says that I do not have cashback
Hello Andrea!
Thanks for your opinion.
We would very much like to help you understand the problem that has arisen. To do this, we have created a query in your personal account, the "Help" section. Please reply to our manager, we will be happy to reply and help.
You have a good day!
Sincerely,
LetyShops team