*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Like all buyers, AliExpress was looking forward to the 11.11 sale. make a large order and what is the result? cashback is not credited. And like most, I learned about the innovation, that first you need to go through the cashback service to Ali, and only then fill the basket ... too late. To be honest, this is complete nonsense. Can you imagine how many people will remain unhappy because of this condition of yours !? I also want to note that my referral has everything credited. despite the fact that these conditions were not met! that is, first he looked for a product, threw it into the basket, and only then went to LetyShops and paid for the order. cashback came literally in a minute. Why does this happen ?! I am disappointed. I have been making purchases through your service for about 6 months, everything was fine, but here is an unpleasant situation. please solve this problem.
Hello Daria!
Thank you for your comment.
Adding an item to the cart after moving from our site is not an innovation, but one of the rules for purchases with cashback . This year, during the sale, we highlighted this rule in order to reduce the risk of losing cashback. The mechanics of fixing orders from Aliexpress during the promotion was as follows - go from our website, add products to the cart, find and apply a coupon (if any).
We see that you have an appeal to the care service. Don't worry, the care service manager Kirill will help you resolve the issue.
Have a good day!
Sincerely,
LetyShops team
Comrades, gentlemen, ladies, read the guide !!!! How much I use, although not often, that is, 1-2 times a year, all charges come !!!! If you order for 500 rubles, then, accordingly, a percentage of a penny. Thank you very much, everything suits me.
Yesterday I made an order for 51 thousand rubles! I don’t see cashback yet.
Good afternoon, Daria!
Thank you for writing.
To help you sort out this situation, we have created a care ticket. You can get acquainted with it and give an answer in the "Help" - "My requests" section.
Sincerely,
LetyShops team
Not a single order was reflected (paid and ordered according to all the rules!), With the transition to the recommended link on the Aliexpress store page. No one... :)))
Andrey, hello!
Thank you for your feedback.
To resolve the issue, we have created an appeal to the care service. We will be able to understand it in more detail and find out what influenced the loss of reward. We are waiting for your answer on the "Help" tab.
Sincerely,
LetyShops team
The same is with cashback. Referrals have already checked in, but I have not received cashback for a single order (there are a lot of orders in the 11.11 promotion). Silence for two days. Although I added items to the cart from my favorites, after switching from Letishop, along the way, making sure that the Fly application was lit green. And earlier, all cashbacks appeared within an hour.
Andrey, good afternoon!
Thank you for sharing your information.
Please don’t be upset. Not all orders for the sale have been downloaded yet. There is a high probability that your cashbacks are in the queue for us.
We see that you have already created a care ticket to resolve this issue. Manager Marina took control of your request and will respond by the end of the day.
We are waiting together :)
Sincerely,
LetyShops team
Dear, I read the reviews for how much I had the strength, yes, the store itself is not bad, but recently, you often have to return your money through a dispute, because the product does not come, and if it comes with a marriage, everything rarely goes well, but there are also good sellers. Regarding LETUSHOP, I read the reviews, I agree with Andrey and with the big guys, this company receives a reward at the expense of customers, but it decides how to share it with customers, the company naturally takes the lion's share of the money, they also need to pay for their dormitory managers, and customers pays a penny creating their own rules, and premium cashback 30% and 7.5% - 11.11 - it's all a lure, how the interest rate is charged, everyone probably knows (the amount of the product is divided by 100 and multiplied by the interest rate, it turns out our cashback), so this company does not even pay half of this interest rate, everything else is an excuse, they deceive us clients as it is convenient for them, but you can unsubscribe from anything, sorry guys, it’s painful, you can’t throw people like that, you’re wrong, it’s time to change your policy, otherwise you will lose all clients , think about how to work so that you have enough and the client was added !!!
Anatoly, good afternoon!
Thank you for sharing your opinion.
It's not a secret for anyone how cashback services work. We bring customers to stores, stores pay us money for this, we share this money with you. For our part, we give the maximum that we can.
We want to be an interesting and relevant service not only today, but also in a few years. Therefore, we are developing and adding new services and products so that LetyShops users can always buy with benefit and pleasure.
Of course, everyone has the right to choose exactly the service that meets their requirements.
We heard that we are chosen for positive emotions, for interesting promotions, for fast and high-quality service. This is good news;)
Sincerely,
LetyShops team
Your CASHBACK is less than the discount in the mobile application !!!!!!
Good day!
Thank you for your feedback.
You are right, in the Aliexpress mobile app the prices are lower. This is the internal policy of the store. Users have the opportunity to make purchases at attractive prices in the store's app and receive cashback from Letyshops if they switch from our service before ordering. For convenience, we can recommend installing the Letyshops application.
Additional questions will appear - write. Enjoy the shopping :)
Sincerely,
LetyShops team
Cashback came.
Yesterday I made an order. CASHBACK TO SYHPOR NO.
Hello!
Thank you for writing.
We will be happy to help you resolve the issue. To do this, we have created an appeal to the customer care service on your behalf. You can answer through the "Help" section of your personal account.
We are waiting for feedback :)
Sincerely,
LetyShops team
I've been waiting for a cashback for five days, which they still can't process
Fyodor, hello!
Thanks for your feedback.
We will be happy to help you in resolving the issue. For this, we have created an appeal to the care service. You can familiarize yourself with it and give an answer in the "Help" - "My requests" section.
Sincerely,
LetyShops team